On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
Product as described. Arrived promptly.
Easy ordering... merchandise as described... love my new John Hardy earrings!
Second time I have bought from J.R. Dunn. Very satisfied.
Excellent service and staff
Great price and good customer service. Very nice selection of products.
Great customer service and fast shipping
Will purchase again.
Looking forward to receiving my item!
Superb customer service. Fast Shipping.
I called the store and spoke with Steven and will definitely return to JR Dunn again, because of its commitment to customer service and that it is a family owned and run operation.
I had a great experience it's the second time I've ordered no issues at all.
It is my first purchase with you. I read your wonderful reviews and felt comfortable ordering this gorgeous Ippolita necklace. I am such a fan. Your on line sales associate Cheryl checked on me while I was ordering. A nice touch. I hope to see you again soon for my earring purchase.
Great prices and great service!
Good experinece
Ordering was very easy on line-
You guys have great customer service!
I purchased a John Hardy Men's bracelet for my boyfriend's birthday. I was extremely happy with the quality, sale price, and speed of delivery. I definitely would purchase from them again! And my boyfriend absolutely loved his gift! We are both very happy with it!
The website was very easy to use, and the customer service was amazing. They had to order the item I wanted because they didn't have it in stock, but they sent regular e-mail updates to let me know where we were in the process. They received my item very quickly and got it to me within 2 days after they received it.
I chose you because your price was $100 cheaper than other sites. A phone call gave me the confidence in your store. My wife loves the watch.
Excellent customer service. The sales associate provided updates on the order status.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members