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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Excellent service and took extra effort to ship the product immediately
Easy! No one else had this merchandise available...so I searched until I found your company. Can't begin to tell you how happy I am to find it and get it so quickly!
I was able to find a rare item that no one else had! Delivery was FASTER than expected.
The ring was exactly what I ordered. I like ordering from Florida and not paying CA state tax.
I love the condition of the jewelry, no knots or tangled mess when received
JRDunn representative were helpful and pleasant, no complaints.
Great experience
I am a return customer for a reason. This is my fifth of sixth purchase; and I wouldn't return if they didn't provide service when needed. When a very, very expensive bracelet had a defect, they took it back and repaired it with no arguments.
Quick response and great delivery. Very happy I made the purchase.
One of the two items was back ordered and I received an email to that effect. However. As they were for Valentine's Day, I ask that the one item that was in stock to be shipped so that I would have one gift to give. As it turned out the other item came in and both items arrived that day before Valentine's Day. Perfext
Timing and excellent customer service.
Great experience. Need the gift by Valentine's Day and they made it happen!
Great product
Good services.
Good product
Wonderful experience shopping at JR Dunn! Will purchase all my jewelry from this store!
Easy and good selection
The item I ordered was back ordered but a larger set of earrings were available at a fraction of the cost. Awesome deal thanks team!
Repeat customer for your outstanding service/support
Really appreciated the clear price, the fast shipping. Product was packaged beautifully and included everything i thought it would. Hand written letter received a few days later was very nice as well. Will definitely buy from JR Dunn again.
Fast,well written information on products! Great selection!everthing was very professional!
I have purchased several pieces from JR.Dunn and have never had an issue. Quick shipping and lots of beautiful things to lust after!
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members