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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Canada
1 review
0 helpful votes
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Speedy and effortless
August 18, 2017

M*******. I got my watch and super happy about the price/ quality ratio. The shipping was super fast and trackable. I had to pay tax but still cheaper than the price in Canada.

Date of experience: August 17, 2017
Florida
1 review
0 helpful votes
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It's a good page
August 17, 2017

I like tu buy with jomashop has very good merchandise.
I recommend this page to my friends and familly

Date of experience: August 17, 2017
California
1 review
0 helpful votes
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Outstanding experience
August 17, 2017

Ordered a Citizen dive watch from JomaShop (M*******). Item shipped quickly, arrived no problem, and was exactly as ordered. Would not hesitate to order from them again.

Date of experience: August 17, 2017
Puerto Rico
1 review
0 helpful votes
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The prices are cheap, shipping is fast and affordable, the products are quality and the website super organized to find what you need quickly.

Date of experience: August 17, 2017
Florida
1 review
0 helpful votes
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Always hitting the deal sites with the lowest prices on watches I have ever seen. Probably ordered from them over 10 or 20 times. Bunch of great brands and great deals just have to jump on them quick because they will sell out but thats just the nature of the watch business. 10/10

M*******

Date of experience: August 17, 2017
Hawaii
1 review
0 helpful votes
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Great service. Unbeatable price
August 17, 2017

Always shop there as they have best prices, specially their sales, fast shipping. Seamless experience.

Date of experience: August 17, 2017
California
1 review
0 helpful votes
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Love the watch
August 17, 2017

I absolutely love the watch I bought from JomaShop and it was one of the best transactions I have had online. The watch was received surprising soon after the order whilst messages were alerting me of the status.

The box was well packed and I doubt even the postal carrier stomping on it would have damaged it. I'm looking forward to my next purchase.

Date of experience: August 17, 2017
Florida
2 reviews
0 helpful votes
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Excellent
August 17, 2017

Quick delivery, great prices. Watch exactly as advertised... highly recommend. I check with jomashop before purchasing any watch..

Date of experience: August 17, 2017
New York
1 review
0 helpful votes
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Fast and Accurate!
August 17, 2017

Received the watch the next day. When I call to ask questions, customer service is always helpful and friendly. Highly recommend.

Date of experience: August 17, 2017
Chile
1 review
0 helpful votes
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Excellent Selection and Price
August 17, 2017

I was looking for Mont Blanc passport holder and I couldn't fine the specific model in the stores. I went to three Mont Blanc stores in different countries when traveling but no luck. When I checked the JomaShop and saw they had it, it was out of stock so I put my email to be notified. Within a week they had in ready and I purchased it. It arrived in great condition and with all the paperwork.

Date of experience: August 17, 2017
New Jersey
2 reviews
0 helpful votes
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Easy purchase
August 17, 2017

This place had the watch I was looking for at an incomparable price. By far the best deal I found. It was so good I almost thought the watch wouldn't be authentic but indeed it was. I would highly recommend anyone else to purchase from here. Issue free, arrived in days and completely satisfied. Thank you!

Date of experience: August 17, 2017
California
1 review
0 helpful votes
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Persistent.
August 17, 2017

You give the buyer a fantastic assortment of choices and great deals and stay with us even if we forget how superb the watch and prices can be!

Date of experience: August 17, 2017
Arkansas
1 review
0 helpful votes
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They actually are authentic!
August 16, 2017

I ordered a Citizen watch, and was very pleased all the way around. The only thing is the brands will not warranty the items, but Jomashop will warranty them.
M*******

Date of experience: August 16, 2017
Illinois
1 review
0 helpful votes
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Great experience
August 16, 2017

Jomashop is a fantastic resource for watch aficionados. Very happy I found them, and the purchase experience was top notch.

Date of experience: August 16, 2017
New York
2 reviews
0 helpful votes
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M1646314
August 16, 2017

Jomashop had any and every watch that I was looking for as well as having all the info I wanted on each watch. The customer service was great, i had a question and was emailed back same day with an answer. I would highly recommend Jomashop.com for your next watch purchase.

Date of experience: August 16, 2017
Indiana
1 review
0 helpful votes
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Outstanding value.
August 16, 2017

Quick shipping, good communication and great prices. This company also has a great mobile site. I will use them again and recommend them to friends!

Date of experience: August 16, 2017
Philippines
1 review
0 helpful votes
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Repeat Customer
August 16, 2017

It is sometimes scarry to buy luxury items online. But with jomashop, i have not had a bad experience. I have bought several watches with them and more recently a mont blanc mens wallet always good quality and on time delivery

Date of experience: August 16, 2017
Texas
1 review
0 helpful votes
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Really fast
August 15, 2017

I bought a bag. The bag was delivered really fast and the package was good for the bag. I really enjoy shopping through this website.

Date of experience: August 15, 2017
Texas
1 review
0 helpful votes
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Excellent products and services!
August 15, 2017

The best products and services all around! Timely delivery and proper packaging, just as described.
Order number: M*******

Date of experience: August 15, 2017
Turkiye
1 review
0 helpful votes
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Perfect
August 15, 2017

On time and competiive prices. I had limited time for delivery but was perfectly on time. Also really could not find any other alternative with lower price for the model I wanted.

Date of experience: August 15, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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