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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Georgia
1 review
0 helpful votes
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M1665327 - Missing package
August 29, 2017

I haven't heard anything from jomashop related to orderM******* for more than 30 days. I have ordered two watches but I have received only one watch, I have created a request for missing package, but didn't get back anything from jomashop for longtime.

Date of experience: August 29, 2017
New York
1 review
0 helpful votes
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Excellence
August 29, 2017

Best website that anyone could use to get luxurious items which includes watches, handbags, and sunglasses amongst more things like jewelry.

Date of experience: August 29, 2017
Virginia
1 review
0 helpful votes
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Great service
August 29, 2017

Great selections. Item previews really was true once my watch arrived. I was very pleased with the quality of my watch. Also, I got it at a good price.

Date of experience: August 29, 2017
Arkansas
1 review
0 helpful votes
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Too tight of a return policy
August 29, 2017

Very unhappy with my experience. I bought sunglasses for a trip but they did not arrive till after I returned home. When I took the time to even open the package and attempting to return them, I was told I was past the 30 day return policy. Would be nice if they followed a 90 day policy like most sunglass places do.

Date of experience: August 29, 2017
Tennessee
1 review
0 helpful votes
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I love them I'll always shop there and tell all my friends about them and hope y'all get the new Gucci watches

Date of experience: August 29, 2017
New York
1 review
0 helpful votes
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Fossil Watch
August 29, 2017

It was wonderful, fit perfectly. The price was was what really drew me in but overall, love Jomashop. Shipped fast, it was a really good watch for the price I paid.

Date of experience: August 29, 2017
Colorado
1 review
0 helpful votes
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Loved them!
August 29, 2017

Reason I say loved, is now the glasses belong to my husband, my daughter bought the same ones first, I ordered a pair, was so happy with these. Went on a cruise husband left his sunglasses at home. Borrowed mine for the cruise, got lots of complaints how good they looked on him (do look hot) the glasses are officially his now! (M*******)

Date of experience: August 29, 2017
Panama
1 review
1 helpful vote
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Terrible client service
August 29, 2017

I bought a Montblanc wallet and paid extra for the delivery.
Called at least 15 times because the wallet did not arrive on time. Every person who answered my call gave me a different answer and different information. This was very stressful as I had bought it as a Graduation present and it did NOT arrive on time even thought the sales personnel always told me it would.

Date of experience: August 29, 2017
Texas
1 review
0 helpful votes
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Happy buyer
August 28, 2017

They have great brands and really good prices. Happy with my sunglasses and the price I paid for them. Quick shipping. Good working with you.

Date of experience: August 28, 2017
Alabama
1 review
0 helpful votes
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My Micheal Kors wallet
August 28, 2017

I was very happy with my purchase. My order arrived on time and the price was unbeatable. I look forward to purchase more items for this website.

Date of experience: August 28, 2017
Arizona
1 review
0 helpful votes
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Overall excellent experience
August 28, 2017

I recently used Jomashop to purchase a Tissot Visodate Heritage (order M*******). The service was good, quick, and at an excellent price. I will certainly be using Jomashop again in the future.

Date of experience: August 28, 2017
Ohio
1 review
0 helpful votes
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Quick and Easy
August 28, 2017

It was very quick and easy to order with JomaShop. I love my new RayBan sun glasses and the price was right as well.

Date of experience: August 28, 2017
Texas
1 review
0 helpful votes
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First of all I have Jomashops for years and years and never ever had an issue with the product or the service. I would recommend Jomashop to everyone for anything and everything.

Date of experience: August 28, 2017
Florida
1 review
0 helpful votes
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Excellent product outstanding price
August 28, 2017

The watch I ordered was in pristine condition, authentic and with all original packaging, tags and plastics. Watch I purchased was more than 50% off other retail vendors.

Date of experience: August 28, 2017
California
1 review
0 helpful votes
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Great site!
August 28, 2017

Very large selections of quality products of all types for sale at competitive prices with reliable services. User friendly and customer friendly site.

Date of experience: August 27, 2017
AE
1 review
0 helpful votes
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Great in everything
August 27, 2017

One of the best shop really like it. Great deals. Fast in shipping. Updating the customers with everything new. I live to buy frim your website. Really amazing in everything

Date of experience: August 26, 2017
New York
1 review
0 helpful votes
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Beautiful watch!
August 27, 2017

The watch is great! Thanks for quick service, on time delivery, no hidden costs. Price was awesome! Website easy to navigate. You are the best!

Date of experience: August 26, 2017
Washington
1 review
0 helpful votes
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Happy customer
August 26, 2017

Order # - M*******

It was my first time buying a fairly nice watch through an online shop. The Omega watch I bought is authentic and the shipping was really fast.
It was a great gift for my boyfriend and it was totally worth the price.
Will be using it again.

Date of experience: August 26, 2017
California
1 review
0 helpful votes
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Great
August 26, 2017

I loved the item I had gotten and would shop at jomashop again. The shipping was great, I had gotten the item in less than a week. I was not dissapointed and would shop again at this website.

Date of experience: August 26, 2017
Wisconsin
1 review
0 helpful votes
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Satisfactory
August 26, 2017

Watch arrived in good condition in a reasonable amount of time. It seemed a good value for the price. AmazonPay made the order process easier.

Date of experience: August 25, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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