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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I haven't heard anything from jomashop related to orderM******* for more than 30 days. I have ordered two watches but I have received only one watch, I have created a request for missing package, but didn't get back anything from jomashop for longtime.
Best website that anyone could use to get luxurious items which includes watches, handbags, and sunglasses amongst more things like jewelry.
Great selections. Item previews really was true once my watch arrived. I was very pleased with the quality of my watch. Also, I got it at a good price.
Very unhappy with my experience. I bought sunglasses for a trip but they did not arrive till after I returned home. When I took the time to even open the package and attempting to return them, I was told I was past the 30 day return policy. Would be nice if they followed a 90 day policy like most sunglass places do.
I love them I'll always shop there and tell all my friends about them and hope y'all get the new Gucci watches
It was wonderful, fit perfectly. The price was was what really drew me in but overall, love Jomashop. Shipped fast, it was a really good watch for the price I paid.
Reason I say loved, is now the glasses belong to my husband, my daughter bought the same ones first, I ordered a pair, was so happy with these. Went on a cruise husband left his sunglasses at home. Borrowed mine for the cruise, got lots of complaints how good they looked on him (do look hot) the glasses are officially his now! (M*******)
I bought a Montblanc wallet and paid extra for the delivery.
Called at least 15 times because the wallet did not arrive on time. Every person who answered my call gave me a different answer and different information. This was very stressful as I had bought it as a Graduation present and it did NOT arrive on time even thought the sales personnel always told me it would.
They have great brands and really good prices. Happy with my sunglasses and the price I paid for them. Quick shipping. Good working with you.
I was very happy with my purchase. My order arrived on time and the price was unbeatable. I look forward to purchase more items for this website.
I recently used Jomashop to purchase a Tissot Visodate Heritage (order M*******). The service was good, quick, and at an excellent price. I will certainly be using Jomashop again in the future.
It was very quick and easy to order with JomaShop. I love my new RayBan sun glasses and the price was right as well.
First of all I have Jomashops for years and years and never ever had an issue with the product or the service. I would recommend Jomashop to everyone for anything and everything.
The watch I ordered was in pristine condition, authentic and with all original packaging, tags and plastics. Watch I purchased was more than 50% off other retail vendors.
Very large selections of quality products of all types for sale at competitive prices with reliable services. User friendly and customer friendly site.
One of the best shop really like it. Great deals. Fast in shipping. Updating the customers with everything new. I live to buy frim your website. Really amazing in everything
The watch is great! Thanks for quick service, on time delivery, no hidden costs. Price was awesome! Website easy to navigate. You are the best!
Order # - M*******
It was my first time buying a fairly nice watch through an online shop. The Omega watch I bought is authentic and the shipping was really fast.
It was a great gift for my boyfriend and it was totally worth the price.
Will be using it again.
I loved the item I had gotten and would shop at jomashop again. The shipping was great, I had gotten the item in less than a week. I was not dissapointed and would shop again at this website.
Watch arrived in good condition in a reasonable amount of time. It seemed a good value for the price. AmazonPay made the order process easier.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

