On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received the Mont Blanc pen I purchased in mint condition just a few days after I ordered it. Couldn't be happier.
When I first found the jomashop website, I realized I missing out on amazing deals for a while now. They have quality watches at a price you would never find anywhere else, particularly in retail stores. Jomashop.com will be my one and only store when looking for a new brand watch.
I bought a watch that was a gift and i couldnt believe how expensive it looked and such a great price!
Great discounts, authentic products, and speedy shipping times (just 1week to Hungary). I had a wonderful experience with Jomashop. Thanks a lot!
I don't think you can find another store with such a good selection and competitive prices.
I bought a Michael Kors watch for my husband and it is beautiful - the best part was the jomashop price! I first went to the Michael Kors store and checked out the watch, but bought it from Jomashop. Thanks! Always a customer - this is not my first time
The price is too cheap. But the packing is not so good.
I purchased a Fossil watch from Jomashop for the first time a few months ago. Not only did I receive a much better deal than what other retailers were offering but the quality was outstanding. I've since referred Jomashop to others who have also made purchases from Jomashop. I was extremely pleased and have decided to continue purchasing my watches from them.
I've been buying watches as gifts from Jomashop for the past few years. Superior customer service and delivery well ahead of schedule!
Am able to find the brand which I like at best price!
Convinced and process was smooth.
Absolutely thrilled with my decision to purchase this watch last month. Great price, looks amazing, and I couldn't be happier.
Had a Good experience. Watches are cheap comparing other sites. Quality is good
The process was simple and the costumer service excellent.
I change the product 3 weeks after received, and everything went without troubles
I'm really pleased to shop with you, watches quality is excellent, the service is very good and fast and perfect communication, thank you very much keep buying.
I ordered a Michael Kors watch and i love it. Exactly as it was described and very very fast shipping. I will be returning to order more item!
I bought the first watch it came in 2 days I was extremely happy with that. The second time I ordered on the website it says 7-10 business days. I waited that after 10 days I called customer service they said Oh sorry bla bla bla it would be in 3 week on the top of 10 days I waited. 3 weeks later I called they said oh sorry its still not in stock you would need to wait another 2-3 weeks. I called 2 days ago customer representative told me to wait another 3 weeks, its unacceptable. I end up changing the model. If you guys don't have it just let me know don't authorize my money and then make me wait 2-3 months.
I would appreciate a discount voucher for next shopping. M*******. The one that I didnot receive was M*******
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members