On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am really glad to say i own number luxury brand watches with the price i can afford.
My order M12H9261 vas a handbag and came with no TAGS and no dust bag, so i kindly ask them if they could send maybe a dust bag since im paying a price for a new handbag, they didn't have the courtesy of responding any of my emails.
Such a great deal for the most perfectly packaged and quality product. Super fast delivery! Could not be happier!
Excellent experience! Everything was shipped very quickly. The watch was in excellent condition. The wrap was perfect and delivery in time. I will definitely buy here again
Order M12H9107
I am totally satisfied with my recent purchase. It's a smooth transaction. I bought watches for my friends. They were also happy when got items. Thanks!
Whenever I fall in love with a watch I IMMEDIATELY go to Jomashop.com. If they have it, its guaranteed to always be at a lower price. If they don't have it I always end up buying something else I like equally as much or better than the product I went on there to look for. It never lets me down and whenever I use the live chat option the employees are always very nice and helpful! Thank you JOMASHOP for being so fairly priced and for feeding into my watch ADDICTION!
Found the watch I was looking for, for less than anywhere else... and it only took 3 days to ship! Order # M12H8021
I bought a Michael Kors watch for my sister and she loved it! She even took it to the store to get it sized and authenticated. Turned out to be 100% authentic. Great prices, great quality. Overall great experience!
Order no. M12H8246
They offer plenty of choices with proper quality. I personally am satisfied with shopping experience here
J*******
Hola estoy muy satisfecho con los productos, el precio y seriedad de la compañia.
La unica observacion que les hago es que aveces para comunicarse por la linea telefonica de atencion al cliente es demorado mas si se necesita hablar con alguien que hable en español. Me ha pasado que demorado hasta 5 dias llamando para hacer una compra y no contestan.
A mi siempre que me puedo comunicar me atiende el señor Ariel, es una persona muy amable y servicial siempre dispuesto a solucianar todas mis inquietudes y necesidades.
This was my first order with Jomashop.com.
Beyond happy with the product, the price was way better than anywhere else and the delivery was very quick.
Looking forward to order more great watches from this merchant!
M12H7776
I've bought a quite a few items from jomashop online, and have never had any issues. Orders always arrive promptly and are packaged securely. I enjoy their large selection of time pieces at a deep discount price. They offer everything from sport watches to luxury pieces. I will certainly continue to shop here in the future.
I have already bought 4 watches from this store. Great service, great selection, and competitive pricing - each visit to the store is always a great experience. :)
Amazing timepiece and excellent service from jomashop, would recommend any day of the week!
We were very happy with our purchase. We found the watch i wanted on two other websites. Jomashop was a much better deal, and I received my purchase very quickly!
This is my second time buying from Jomashop and you know why I'm a returning customer? Well I don't have to say much and leave it to you to imagine, lol.
Wait for my third purchase in time soon.
Thank you Jomashop.
Best regards.
Calvin Gan MH.
I ordered the Omega Planet Ocean watch from Joma to be delivered to my hotel in Las Vegas. I was concerned the watch would not arrive in time, or that it would be damaged in some way due to shipping.
I was pleasantly surprised to find that the watch arrived early, was packaged professionally and I had no issues.
Thank you Joma... I have referred you to many friends... and will look forward to future purchases!
James,
Toronto, Canada
I didn't feel confident when I bought my Mickael Kors watch from this website because I felt like it wouldn't be the original one, but in the end everything was perfect, the quality, the price, the shipping and stuff. I really recommend people to buy things from this website.
I searched the internet and always come back to Jomashop. Great prices and free shipping cant be beat!
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members