Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JomaShop

JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JomaShop?
grey stargrey stargrey stargrey stargrey star

JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
This company does not typically respond to reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Mandy M.
Unfollow Mandy M.
Share Review
Report Review

I've ordered watches twice now. Great products/selection. Excellent service. FAST (!) shipping.

Date of experience: July 27, 2016
Brazil
1 review
0 helpful votes
Follow Raul C.
Unfollow Raul C.
Share Review
Report Review

Good experience
July 28, 2016

Very nice experience. It was easy to buy, easy delivery..

Date of experience: July 27, 2016
Illinois
1 review
0 helpful votes
Follow Sakita A.
Unfollow Sakita A.
Share Review
Report Review

Just because I love shopping
July 28, 2016

I have ordered from Jomashop on 4 different occasions and each time I am very pleased with my purchase.

Order Number-M*******

Date of experience: July 27, 2016
Florida
1 review
0 helpful votes
Follow craig E.
Unfollow craig E.
Share Review
Report Review

Fast and easy to use
July 28, 2016

When I order from Jomashop, I know that I will always get a well packaged, prompt shipment. And when reaching out to ask a question, they are always quick to give a response.

Date of experience: July 27, 2016
Texas
1 review
0 helpful votes
Follow Caleb L.
Unfollow Caleb L.
Share Review
Report Review

Best product at the best price
July 28, 2016

First time ordering from Jomashop. We ordered a Citizens Eco Drive watch from Jomashop for the price. It was the cheapest anywhere and I was more than satisfied. It was quickly shipped in professional packaging. Arrived in more than enough time and I will be shopping Jomashop again!

Date of experience: July 27, 2016
Belgium
1 review
0 helpful votes
Follow stephane v.
Unfollow stephane v.
Share Review
Report Review

Amazing price and Genuine product
July 28, 2016

Hi, I bought a Rolex with Jomashop. It is brand new for an attractive price.

Try it satisfaction included

Date of experience: July 27, 2016
California
1 review
0 helpful votes
Follow Eugene C.
Unfollow Eugene C.
Share Review
Report Review

Awesome every time
August 28, 2016

Jomashop supplies high quality watches, great prices, and excellent customer service.

Date of experience: July 26, 2016
Wisconsin
1 review
0 helpful votes
Follow Henry a.
Unfollow Henry a.
Share Review
Report Review

I found a watch that was almost 50% off a well known retailer price. I now only shop for watches here. From casio to patek phillipe this is the place to go. Order #M*******

Date of experience: July 26, 2016
Washington
1 review
0 helpful votes
Follow Hershel G.
Unfollow Hershel G.
Share Review
Report Review

Great and easy shopping exprince
August 27, 2016

I found it to be a very easy and seamless experience, would definitely shop again and recommend them to friends

Date of experience: July 26, 2016
Virginia
1 review
0 helpful votes
Follow Son N.
Unfollow Son N.
Share Review
Report Review

Thank Jomashop
July 27, 2016

I very like Jomashop. I will continue shopping here.

Date of experience: July 26, 2016
New Jersey
1 review
0 helpful votes
Follow jaiheer r.
Unfollow jaiheer r.
Share Review
Report Review

Great service
July 27, 2016

I ordered my watch and within 2 days I received my package the service was great

Date of experience: July 26, 2016
GB
1 review
0 helpful votes
Follow Hristo K.
Unfollow Hristo K.
Share Review
Report Review

TW STEEL WATCH
July 27, 2016

Watch is amazing just there was a bit delay with the delivery to UK.
And also the best price you can find on the market.
Thank you

Date of experience: July 26, 2016
New Jersey
1 review
0 helpful votes
Follow Dan B.
Unfollow Dan B.
Share Review
Report Review

Bulova and Tissot
August 27, 2016

Great selection. Quick delivery. Best prices I shopped.
Tag Formula 1 is my next purchase and will be buying here.

Dan

Date of experience: July 26, 2016
New Jersey
1 review
0 helpful votes
Follow Tarik Z.
Unfollow Tarik Z.
Share Review
Report Review

Great experience
July 27, 2016

I was happy with the quality of the product and the delivery in a timely fashion

Date of experience: July 26, 2016
Pennsylvania
1 review
0 helpful votes
Follow Jan G.
Unfollow Jan G.
Share Review
Report Review

Great products and prices
August 27, 2016

I have looked for a certain watch for a while. By far, Jomashop was the easiest to work with... Best customer service, best online experience, great prices. Can't beat them!

Date of experience: July 26, 2016
Arizona
1 review
0 helpful votes
Follow Stacy B.
Unfollow Stacy B.
Share Review
Report Review

Was very sick and unable to teturn in 30 days. Asked for courtsey, * was rude patronizing ans hen I asked for his last name he said I will give it to someone else but bot you, refused to give his supervisors a name as well. Hung up asked again and was hung up on again. Horrible rude practices will not work. They will not last. This is not hos you run a business.

*Personal information redacted by admin

Date of experience: July 25, 2016
Illinois
1 review
0 helpful votes
Follow Unyime I.
Unfollow Unyime I.
Share Review
Report Review

Great value!
July 27, 2016

Very good variety of authentic watches, at unbeatable prices. It gets even better with free shipping!

Date of experience: July 25, 2016
Florida
1 review
0 helpful votes
Follow Nila M.
Unfollow Nila M.
Share Review
Report Review

Highly Satisfied Customer
July 27, 2016

I was sketchy about ordering at first, but I decided to go with it and I don't regret it... it arrived faster than I thought it would too. I'll definitely be ordering a lot more. Thanks Jomashop!

Date of experience: July 25, 2016
New York
1 review
0 helpful votes
Follow Victor R.
Unfollow Victor R.
Share Review
Report Review

Great prices and quick shipping
July 27, 2016

I consider jomashop a great site for deals on mid to high end watches and sunglasses. They have great deals and the ship your purchases quickly.

Date of experience: July 25, 2016
Florida
1 review
0 helpful votes
Follow Kemel G.
Unfollow Kemel G.
Share Review
Report Review

Excellent
August 26, 2016

I always order from jomashop.com and it is always a great experience

Date of experience: July 25, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
See all photos