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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I've ordered watches twice now. Great products/selection. Excellent service. FAST (!) shipping.
I have ordered from Jomashop on 4 different occasions and each time I am very pleased with my purchase.
Order Number-M*******
When I order from Jomashop, I know that I will always get a well packaged, prompt shipment. And when reaching out to ask a question, they are always quick to give a response.
First time ordering from Jomashop. We ordered a Citizens Eco Drive watch from Jomashop for the price. It was the cheapest anywhere and I was more than satisfied. It was quickly shipped in professional packaging. Arrived in more than enough time and I will be shopping Jomashop again!
Hi, I bought a Rolex with Jomashop. It is brand new for an attractive price.
Try it satisfaction included
Jomashop supplies high quality watches, great prices, and excellent customer service.
I found a watch that was almost 50% off a well known retailer price. I now only shop for watches here. From casio to patek phillipe this is the place to go. Order #M*******
I found it to be a very easy and seamless experience, would definitely shop again and recommend them to friends
I ordered my watch and within 2 days I received my package the service was great
Watch is amazing just there was a bit delay with the delivery to UK.
And also the best price you can find on the market.
Thank you
Great selection. Quick delivery. Best prices I shopped.
Tag Formula 1 is my next purchase and will be buying here.
Dan
I was happy with the quality of the product and the delivery in a timely fashion
I have looked for a certain watch for a while. By far, Jomashop was the easiest to work with... Best customer service, best online experience, great prices. Can't beat them!
Was very sick and unable to teturn in 30 days. Asked for courtsey, * was rude patronizing ans hen I asked for his last name he said I will give it to someone else but bot you, refused to give his supervisors a name as well. Hung up asked again and was hung up on again. Horrible rude practices will not work. They will not last. This is not hos you run a business.
*Personal information redacted by admin
Very good variety of authentic watches, at unbeatable prices. It gets even better with free shipping!
I was sketchy about ordering at first, but I decided to go with it and I don't regret it... it arrived faster than I thought it would too. I'll definitely be ordering a lot more. Thanks Jomashop!
I consider jomashop a great site for deals on mid to high end watches and sunglasses. They have great deals and the ship your purchases quickly.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

