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JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Rhode Island
1 review
0 helpful votes
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Very satisfied
September 11, 2016

Product arrived on time with no damage on the product and authentication card. Easy to buy on the website. Nice promotions.

My code is M*******

Date of experience: September 9, 2016
Tennessee
1 review
0 helpful votes
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Happy watch owner
September 10, 2016

I bought a fossil watch for my boyfriend and the price was more than affordable with fast delivery. Will certainly order thorough you guys again

Date of experience: September 9, 2016
Washington
1 review
0 helpful votes
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Excellent
September 10, 2016

I've purchased several watches from Jomashop. I've never been disappointed. The service is great. The watches are priced better than other retailers. Always original packaging, even better than what I've seen from some major jewelry retailers.

Date of experience: September 8, 2016
California
1 review
0 helpful votes
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She was so happy
September 9, 2016

I was referred to you guys from a friend and was looking for a birthday gift to my girlfriend. You guys had the perfect gift and shipping was quick! Prices are great, and will DEFINITELY be shopping with you guys from now on! Good job Jomashop!

Date of experience: September 8, 2016
Texas
1 review
0 helpful votes
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Very excited
September 9, 2016

I buy a lot items on Jomashop, i feel over excited when i choose products on their web. I love it. I recomment for you, you should buy watches on Jomashop. I will always support their web.

Date of experience: September 8, 2016
Illinois
1 review
0 helpful votes
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Just as expected
September 10, 2016

Ordered a pair of ray bans, they came quickly and my son loves them!

Date of experience: September 8, 2016
Mexico
1 review
0 helpful votes
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Fantastic!
September 9, 2016

As Always, great service, response and quality, one of my favorite sites. My order M*******

Date of experience: September 8, 2016
Ohio
1 review
0 helpful votes
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Best Price
September 8, 2016

I have bought 3 watches on this site every time I bought I get the best price when compared with other sites.

Date of experience: September 8, 2016
Indiana
1 review
0 helpful votes
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Best Online Watch Shop/M1386383
September 8, 2016

I don't give reviews, unless I strikingly feel so. No need to look anywhere else.

Date of experience: September 8, 2016
Illinois
3 reviews
20 helpful votes
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Great store
September 8, 2016

I have ordered a few watches from Jomashop and have had great service, pricing and communication. I have recommended Joma to friends.

Date of experience: September 8, 2016
Hong Kong
1 review
0 helpful votes
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The watch is beautiful, I am very pleased with the watch.

Date of experience: September 7, 2016
Florida
1 review
0 helpful votes
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Amazing
October 10, 2016

Great quality authentic high end merchandide at a unbelievable price! Shipped immediately.

Order# M*******

Date of experience: September 7, 2016
Iowa
1 review
0 helpful votes
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Excellent service and products
September 7, 2016

Excellent service and legitimate products for amazing discounts.

Date of experience: September 7, 2016
New Jersey
1 review
0 helpful votes
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AMAZING! - M1385593
September 7, 2016

I ABSOLUTELY LOVE IT!
Came in plenty of time and looks amazing! It was a gift I gave to my fiancé and he wears it every single day! Shipping and price was great! I will be purchasing more from this site! We've had it for three months and couldn't be happier! Thanks!

Date of experience: September 7, 2016
Iowa
1 review
0 helpful votes
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Order #M*******. I received my watch really quickly and it was brand new in perfect condition! The price was amazing for the product. So glad I found this site, and I will continue to use it to buy watches in the future.

Date of experience: September 7, 2016
South Carolina
1 review
0 helpful votes
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Good quality
September 7, 2016

I bought couple of Movado watches and compare them with the Movado shop and their were great that I bought.

Date of experience: September 7, 2016
New Jersey
2 reviews
0 helpful votes
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I found exactly what I was looking for and was able to get it quickly. I appreciated that the price was reasonable and that the product was first quality.

Date of experience: September 7, 2016
Canada
1 review
0 helpful votes
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Verry good for watches
September 7, 2016

Extremely quick services!
I am afraid to spend even more of my money on watches with JomaShop

Date of experience: September 6, 2016
Massachusetts
1 review
0 helpful votes
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Montblanc Business Card Case M1380743
September 7, 2016

Hello,

I purchased Montblanc Business Card Case from JomaShop.

I did not have any problem finding an item on the site.

I paid for the item and received the item without any issue.

I enjoy the item and the product description is correct.

Thanks,
Shawn

Date of experience: September 6, 2016
Washington
1 review
0 helpful votes
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Porsche Chrono
September 7, 2016

Excellent quality... the watch is brand new as you would recieve from a retail shop. What u miss is the original warranty card, which is not worth anything after the manufacturers 1-2 or whatever they offer. Jomashop offer the same and can extend beyond that if needed, so yr investment is protected. Super fadt shipment and all original box and packaging is as the retail shop.

Date of experience: September 6, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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