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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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District of Columbia
3 reviews
0 helpful votes
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Great Item at a Great Price (M1431228)
December 21, 2016

I had wanted to purchase the Montblanc "M" Black Resin Pen, but at $550, I couldn't justify it. At ~40% off and free shipping, I was hooked. Great item and it arrived in 3 days. This is the only firm I'll be using in the future for watches and pens!

Date of experience: December 21, 2016
Texas
1 review
0 helpful votes
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I had a great time buying in Jomashop
December 21, 2016

I got a citizen Eco drive watch from Jomashop and the price was fine, the order arrived on time and the quality excelent. Order M*******

Date of experience: December 21, 2016
Ohio
1 review
0 helpful votes
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Good product
December 21, 2016

The watch that I ordered was exactly what I wanted and ordered. It looks and feels great. The box that is came in was very convenient because it was able to serve as an instant gift, great colorful tin box. I'd order again

Date of experience: December 21, 2016
Tennessee
1 review
0 helpful votes
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Great experience again
December 21, 2016

Another successful purchase. Everything went smoothly and I received my item quickly (order M*******). Highly recommended!

Date of experience: December 21, 2016
California
1 review
0 helpful votes
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Great site, prices, and service
December 20, 2016

I love Jomashop and would buy from them again. I bought a Tissot watch which came quickly and at a great price. I also really like their website. It's easy to find the watch and brands that I like

Date of experience: December 20, 2016
India
1 review
0 helpful votes
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M1433623 - Watch shopping
December 20, 2016

It was a great experience. 5th watch so far from Jomashop.

Date of experience: December 20, 2016
North Carolina
1 review
0 helpful votes
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Love it!
December 20, 2016

Love it and here are 3 reasons why. 1.) Great price compared to buying in a retail store 2.) Authentic watch 3.) Fast shipping

Date of experience: December 20, 2016
New York
2 reviews
0 helpful votes
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Always, excellent
December 20, 2016

I have purchased several watches over the years from Joma, one was M******* and all were quick, best price on the internet and the selection always, always is huge... I've told friends and family and all have been impressed.

Date of experience: December 20, 2016
Washington
1 review
0 helpful votes
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My New Citizen Dive Watch
December 20, 2016

I ordered my new Citizen dive watch after searching several other websites and stores to realize this was the best price by far. Order # was M*******. I am so very happy with my new watch that I wear it every day. I am very, very happy with this purchase.

Date of experience: December 20, 2016
Cyprus
1 review
0 helpful votes
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Pefect watch. Late shipping
December 20, 2016

The watch is great!
I'm really sorry to say that i paid 40 euros delivery and received the watch with 8 days delay. I think that the webpage had to provide shipping with a private shipping method and not by post.

Date of experience: December 20, 2016
New York
1 review
0 helpful votes
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Excellent value for money
December 19, 2016

Have ordered Fossil FS4795 for my uncle and he loved it so much. A perfect trustworthy online watch store to mend all needs.

Date of experience: December 19, 2016
New Jersey
1 review
0 helpful votes
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Hamilton field khaki at a good price. Good service

Date of experience: December 18, 2016
California
1 review
0 helpful votes
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Movade SE Pilot
December 18, 2016

The online ordering process was easy, and JomaShop had the best price. Delivery was quick, and best of all, the watch was beautiful and in working condition.

Date of experience: December 17, 2016
Illinois
1 review
0 helpful votes
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Amazing prices, over all quality is perfect, no trouble with shipping and updates on delivery are also great give them a chance you wont regret it.

Date of experience: December 17, 2016
New Jersey
1 review
0 helpful votes
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Great deal!
December 16, 2016

Well I bought an expensive watch and saved at least a $1000. The manufacturer warranty of course is my included, but jomashop like the manufacturer has a warranty. Frankly, most warranties aren't worth it anyway. The stuff that breaks or needs replacing is never covered or costs you money and time that local shops can sometimes do. So I'd ignore the warranty aspect entirely and go for best price. Jomashop seems to be that option. I love my new watch.

Date of experience: December 16, 2016
Spain
1 review
0 helpful votes
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I bought watches for myself and a friend on this site.

Date of experience: December 16, 2016
New Jersey
1 review
0 helpful votes
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Great material for a good price!
December 16, 2016

I like the quality of the clothing and they come for a very reasonable price.

Date of experience: December 16, 2016
California
1 review
0 helpful votes
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Easy shopping experience
December 16, 2016

I was reluctant to buy a luxury watch online, but I took a chance on Jomashop and have never been happier. The watch was not only beautiful, but also fairly priced. I would definitely purchase from Jomashop again in the near future!

Date of experience: December 16, 2016
Illinois
1 review
1 helpful vote
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Problem with my Breitling
December 16, 2016

I bought for $3599 a Breitling avenger thus fall. It came with the buckle reversed. Ok I was able to fix that. Now I can change the time. The hands won't move. It keeps time fine, I'm just an hour off. I've written about repair, now waiting two weeks for a reply. Am I suspicious yes.

Date of experience: December 16, 2016
Maryland
1 review
0 helpful votes
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A No Brainer
December 16, 2016

Pretty simple... I like watch. I order watch. Watch is delivered. Will I do business with JomaShop again? Absolutely!

Date of experience: December 16, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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