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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I had wanted to purchase the Montblanc "M" Black Resin Pen, but at $550, I couldn't justify it. At ~40% off and free shipping, I was hooked. Great item and it arrived in 3 days. This is the only firm I'll be using in the future for watches and pens!
I got a citizen Eco drive watch from Jomashop and the price was fine, the order arrived on time and the quality excelent. Order M*******
The watch that I ordered was exactly what I wanted and ordered. It looks and feels great. The box that is came in was very convenient because it was able to serve as an instant gift, great colorful tin box. I'd order again
Another successful purchase. Everything went smoothly and I received my item quickly (order M*******). Highly recommended!
I love Jomashop and would buy from them again. I bought a Tissot watch which came quickly and at a great price. I also really like their website. It's easy to find the watch and brands that I like
It was a great experience. 5th watch so far from Jomashop.
I have purchased several watches over the years from Joma, one was M******* and all were quick, best price on the internet and the selection always, always is huge... I've told friends and family and all have been impressed.
I ordered my new Citizen dive watch after searching several other websites and stores to realize this was the best price by far. Order # was M*******. I am so very happy with my new watch that I wear it every day. I am very, very happy with this purchase.
The watch is great!
I'm really sorry to say that i paid 40 euros delivery and received the watch with 8 days delay. I think that the webpage had to provide shipping with a private shipping method and not by post.
Have ordered Fossil FS4795 for my uncle and he loved it so much. A perfect trustworthy online watch store to mend all needs.
Hamilton field khaki at a good price. Good service
The online ordering process was easy, and JomaShop had the best price. Delivery was quick, and best of all, the watch was beautiful and in working condition.
Amazing prices, over all quality is perfect, no trouble with shipping and updates on delivery are also great give them a chance you wont regret it.
Well I bought an expensive watch and saved at least a $1000. The manufacturer warranty of course is my included, but jomashop like the manufacturer has a warranty. Frankly, most warranties aren't worth it anyway. The stuff that breaks or needs replacing is never covered or costs you money and time that local shops can sometimes do. So I'd ignore the warranty aspect entirely and go for best price. Jomashop seems to be that option. I love my new watch.
I bought watches for myself and a friend on this site.
I like the quality of the clothing and they come for a very reasonable price.
I was reluctant to buy a luxury watch online, but I took a chance on Jomashop and have never been happier. The watch was not only beautiful, but also fairly priced. I would definitely purchase from Jomashop again in the near future!
I bought for $3599 a Breitling avenger thus fall. It came with the buckle reversed. Ok I was able to fix that. Now I can change the time. The hands won't move. It keeps time fine, I'm just an hour off. I've written about repair, now waiting two weeks for a reply. Am I suspicious yes.
Pretty simple... I like watch. I order watch. Watch is delivered. Will I do business with JomaShop again? Absolutely!
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

