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JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Japan
1 review
0 helpful votes
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Nice delivary and product
May 10, 2017

Shipping is first, I expected some damage, but there were no damage and good condition. I had good shopping with Joma shop. I will buy soon. Thank you so much.

Date of experience: May 10, 2017
California
1 review
0 helpful votes
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I use Jomashop for watches any they have cheaper prices for most watches I search over internet. Highly recommended

Date of experience: May 10, 2017
AE
1 review
0 helpful votes
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This is Jason's daughter I'm actually the one who placed the order for my dad it was a birthday gift. My 1st and 2nd orders were both late they did not come in 2 days as I paid for 2 days shipping and my 3rd and last order is still being process. The order number is ******* I ordered it on March 28,2017. Please just cancell that order all together I think some has forgotten I placed the order.

Date of experience: May 10, 2017
Virginia
1 review
0 helpful votes
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Excellent
May 10, 2017

I bought a Seiko watch that had a very good price, works quite well and that I really appreciate. Jomashop's delivery was timely and free.

Date of experience: May 10, 2017
Latvia
1 review
0 helpful votes
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Very nice work
May 10, 2017

I'm very satisfied with oder and watches, which I bought in March. Quality is best Very fast shipping on the correct adress.

Date of experience: May 10, 2017
Florida
1 review
0 helpful votes
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Exceptional
May 10, 2017

I was so happy with my beautiful Michael Kors watch and the price made it even so much better I love their products and I do intend to buy more

Date of experience: May 10, 2017
Brazil
1 review
0 helpful votes
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Very good
May 9, 2017

I liked the products, fast delivery, excellent service.

But wanted to know if some products that ended up having one day...

Date of experience: May 9, 2017
Texas
1 review
0 helpful votes
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Great service
May 9, 2017

Site easy to navigate watch comes in original box... they have a lot of products i will definitely buy again from jomashop..

Date of experience: May 9, 2017
Minnesota
1 review
0 helpful votes
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I ordered my G-Shock watch at a fair price, and it came just as promised and on time.

My order number was M*******.

Date of experience: May 9, 2017
New Jersey
1 review
0 helpful votes
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I love Jomashop
May 9, 2017

I have ordered 3 watches from this website. Love my watches. The delivery is very fast only in two-three days and the quality of the watches is amazing. Thank you Jomashop.

Date of experience: May 9, 2017
Peru
1 review
0 helpful votes
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Great watch
May 9, 2017

Great watch and delivered on time thank you
You can watch and know exactily when Your order is place, shipped and delivered

Date of experience: May 9, 2017
Texas
1 review
0 helpful votes
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Seko Perpetual Canendar Watch
May 9, 2017

This is a Really nice watch with unique design & band with Gold tone trim. The price was a excellent bargin and it arrived on time. Highly recommend JomaShop for all your watch needs

Date of experience: May 9, 2017
Germany
1 review
0 helpful votes
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Jomashop
May 9, 2017

JOMA is a great watch delaer, with lots of special prices. Here you can find watches at areally good prices. Every time I look for a new watch Jomashop is always on my mind.

Date of experience: May 8, 2017
California
2 reviews
0 helpful votes
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Tissot Sport Watch
May 8, 2017

I've purchased several watches from JomaShop. Always expect and receive great value and service. This time I was looking for a light weight sport watch, ended up selecting a Tissot 1853 with rubber band. Great watch for the price.

Order number - M*******

Date of experience: May 8, 2017
Florida
1 review
0 helpful votes
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Good Prices
May 8, 2017

I bought 2 watches and I am satisfied with the products and the buying experience. The prices are very competitive. On one particular item, their price were $795.00 while Macy's was $1200. 00, and Macy's refused to match their price.

Date of experience: May 8, 2017
DO
1 review
0 helpful votes
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Great service and product!
May 8, 2017

Received exactly what I ordered in the time they said. Great service. The prices are also the best in the market.

Date of experience: May 8, 2017
Virginia
1 review
0 helpful votes
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Seiko Purchase
May 8, 2017

I've made many purchases from JomaShop and I'm always pleased with the experience. The shipping is fast, the products are authentic and packaged with care, and the prices are the lowest you'll find. If you're on the fence about a purchase from JomaShop, go for it. You won't be disappointed!

Date of experience: May 8, 2017
Colombia
1 review
0 helpful votes
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ORDER M1553269
May 7, 2017

Nice products, good prices, quick delivery, and very good customer service.
I like all sales and loyalty discounts.

Date of experience: May 7, 2017
Virginia
1 review
0 helpful votes
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M1587790
May 6, 2017

Nice watch and i love it. VERY VERY GOOD MERCHANDISE, I HAD SHOPPED WITH YOU GUYS BEFORE AND I LOVE ALL UR PRODUCT

Date of experience: May 5, 2017
California
1 review
0 helpful votes
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Great quality!
May 5, 2017

I like shopping in jomashop. It's easy and quick. Mostly, the quality is good. I really love the Gucci Round Dark Havana Sunglasses with the nice box.(order #M*******)

Date of experience: May 5, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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