Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to navigate and update. I appreciate what you offer. Thank you.
Amazing, love how you can switch templates in seconds.
Hello!
We are so thankful for the amazing review! Glad we were able to assist you at such a crucial moment in your life.
I haven't needed to update my resume for 19 years! The process was easy and the result professional.
Hello,
Thank you so much! We appreciate the positive review! Happy customers make our days brighter!
So far so good. We will see what happens. Thank you.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Quick and easy. Recommended bullet points are useful enough to edit to match my specific skills, etc.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Good cv templates which are easy to adapt and use.
Hello!
Thank you for your review. Glad we were able to help!
Don't recall seeing anything about having to pay on first page. I paid, but would have been nice to know up front.
Hello!
Thank you for bringing this to our attention, and we appreciate your feedback. We apologize for any confusion regarding the payment information. We strive to be transparent, and we'll certainly take your suggestion into consideration to improve the user experience.
As long as it is easy to cancel this was great and very helpful to get creative juices flowing.
Hello!
Thank you for your feedback! We're delighted to hear that our service was helpful in sparking your creativity. We understand the importance of a hassle-free cancellation process, and we're pleased to assure you that canceling is a straightforward and user-friendly experience.
So easy to use! I like that they walk you through step by step. I also love the web link for a personalized page!
Hello!
Thank you for taking the time to leave us a review!
I was surprised at the cost for the second resume.
Hello!
Thank you for taking the time to share your feedback. We understand your surprise at the cost for the second resume, and we're sorry for any confusion. Your input is valuable, and we'll review our pricing structure to ensure transparency. If you have specific details or suggestions, please feel free to share. We appreciate your honesty and strive to improve based on user experiences.
I liked it, very easy, professional and great pricing.
Hello!
Thank you for taking the time to share your feedback with us. We are committed to using it to make positive changes and enhance our offerings.
It would be nice to know that you have to pay for your resume BEFORE going through the time and effort to create it.
Hello!
We appreciate your feedback and apologize for any confusion regarding the payment process. Your input is valuable, and we'll work on making this information more prominent to ensure a smoother experience for our users. If there's anything specific you'd like us to address or if you have further suggestions, please let us know.
Thank you for bringing this to our attention.
It's good, great feature that you can turn it into a word document
Hello!
We are so thankful for the amazing review! Glad we were able to assist you at such a crucial moment in your life.
Easy to use and follow the prompts. Formatting options looked professional.
Hello!
We're delighted that you found our platform easy to use and the prompts helpful. It's great to know the formatting options met your expectations for a professional look. Feel free to reach out if you have more thoughts to share or need further assistance.
Ok, still had to do a lot of editing because things were placed in the wrong fields.
Hello!
Thank you for sharing your experience. We apologize for any inconvenience caused by items placed in the wrong fields. Your feedback is crucial, and we'll strive to enhance our platform to minimize such editing hassles in the future. Please let us know if there's anything specific you'd like us to address or if you have further suggestions.
Everything is great! They made it very easy to create the resume that met my needs and also looked the part.
Hello!
We appreciate you choosing JobHero as one of your job-seeking tools! It's fantastic to be the first site you found on Google. Feel free to reach out if you have any more feedback or need further assistance.
Cost was not shown until after I did all the work, which was frustrating.
Hello!
We appreciate your feedback and apologize for any frustration caused by the cost not being displayed upfront. Your experience is valuable to us, and we'll work on improving the clarity of our pricing information. Please let us know if there's anything else we can assist you with or if you have additional suggestions.
Was great until it said it was false advertising about being free.
Hello!
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We trust this clarifies any uncertainties.
Quick, easy and simple to use. Excellent formats to choose from.
Hello!
Thank you for your review. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Answer: Hello, Derya Thank you for reaching out, sadly we do not take Paypal as a payment method at the moment however, we're looking into adding this in the future.
Answer: Hello, Michele Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee. If you want more information in regards to the exact prices for each of our subscriptions please feel free to give us a call.


Hello!
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you find our platform easy to navigate and update. Your appreciation means a lot to us.
We're committed to providing a user-friendly experience, and it's rewarding to know that our efforts have positively impacted your experience.