On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
JobHero Reviews Summary
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This has been the most intuitive, positive, and easiest program for which I could build my resume. Thank you!
Amazing service and the quick turnaround was amazing.
Thank you for sharing your feedback and rating us five stars!
The guidance through the cover letter generation process was very efficient
Thank you for sharing your feedback and rating us five stars!
Even though the price is good, it's still rather disingenuous to not make it clear what you charge before filling out the entire thing.
Thank you for the feedback, Olivia, please know that we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very easy to navigate and build your cover letter based on your resume responses. Very accurate selections and appreciate how professional these templates come together!
Thank you for sharing your feedback and rating us five stars!
Great and quick. It helped me update my resume faster. My resume was six years old
Thank you, Gladys, we're always here to help whenever you need us.
Very easy to use; application generates wording to utilize; efficient formatting to help you stay organized and get the resume completed in a timely fashion.
Thank you for sharing your feedback and rating us five stars!
Easy to use and well built templates with professional language!
Thank you for sharing your feedback and rating us five stars!
Excellent and I love the user friendliness of your website
Thank you for sharing your feedback and rating us five stars!
Easy to use - thank you. Especially when one needs to update resumes all the time.
Thank you for the review and for rating us four stars, Emma!
Was charged $25 a month for a service you'll sell to me for $3 a month (or $25 a YEAR) if I threaten to cancel. Not cool. I'm only keeping the $3 a month option because I still want access to my resumes. I'd love it if you'd either give me a free two years for the $50 I've already paid or refund that money.
Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
Great learning skills to build your resume and cover letter
Thank you for the review and for rating us four stars, Barbara!
Bate and switch to build a resume and then deny access to it at the finish.
To clarify, Emily, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Contact Us: https://www.jobhero.com/contact-us
Excellent. I was guided in the right direction and it really helped
Thank you for sharing your feedback and rating us five stars!
A very helpful tool to create or/and update your CV and cover letters. Efficient and transparent - good job!
Thank you for sharing your feedback and rating us five stars!
Your service did not accept the payment card I use for the online transactions, which is not right.
Thanks for your help in me preparing my resume today.
Thank you for sharing your feedback and rating us five stars!
I have found the platform easy to use with great results
Thank you for sharing your feedback and rating us five stars!
Thank you for sharing your feedback and rating us five stars!
Very efficient. Makes it easy for me to apply for a job and be certain that Id get a great cover letter.
Thank you for the review and for rating us four stars!
I feel that initial billing of $24.95/month is ridiculous, as when I go to cancel you offer me a yearly subscription for $24.95. Seems as though you are milking those that do not pay attention to free trials
Our apologies for any misunderstanding, Teena, however, all users must agree to our terms upon registration since we display this before you submit a purchase.
To clarify, all of our subscriptions are auto-renewing, as we have a continuous billing feature that charges your credit card on file after your trial expires and every month afterward unless you choose to cancel your subscription beforehand.
Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas such as the sales page, the payment information page, on the payment confirmation page and lastly on your welcoming email which confirms your 14-day trial purchase in addition to a detailed overview of your new subscription.
That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!