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JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
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Expensive but had to be done. Only 26 more characters to go!
Thought it was a free service, as that is ehat i google searched.
Very easy to navigate thru, but was disappointed when I was required to pay to download my resume
Hello,
Thank you for your feedback. We appreciate you found our service user-friendly and easy to use. We understand your concerns regarding the payment, and we sincerely apologize for the negative experience. We would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Thank you for helping me. It has been a minute since I have had to creat e a professional resume as I have had network based positions applied beforehand
Hello,
You're very welcome! We're glad we could assist you in creating a professional resume, especially after some time away from the process. Best of luck with your applications!
Love this site. It provided all the characters that I needed.
Hello,
We appreciate you giving our service a try. If there's anything we can do to improve your experience, feel free to share your thoughts!
I asked for resume help and got it. Perfect. Thank you for the experience.
Hello,
We're pleased to know that you got the resume help you needed and had a great experience. Thank you for your feedback!
Very easy and helpful. I feel that my resume improved exponentially.
Hello,
We're so glad to hear that you found our service easy to use and that it significantly improved your resume. Helping jobseekers create strong, polished resumes is our goal, and we appreciate your feedback!
Fast and effective. Great job roles and descriptions. Very nice
Hello,
Thank you for your kind words! We're thrilled to hear that you found our services fast, effective, and helpful for creating job roles and descriptions. Your satisfaction is our top priority, and your feedback means a lot to us.
If there's anything else we can do to assist you, please don’t hesitate to let us know.
Best regards,
Customer Service Team
Loved and would recommend to others! I called into Customer Service and the rep was very helpful!
Hello,
Thank you for your enthusiastic feedback! We’re delighted to hear that you loved our service and found our Customer Service team helpful. Recommendations like yours mean the world to us!
If you ever need further assistance, don’t hesitate to reach out—we’re always here to help.
Best regards,
Customer Service Team
Good good good good good good good good good good good good good
Hello,
Thank you for taking the time to leave us a review!
I am so grateful for Jobhero, it helped with my resume and the process was easy, fast.
I couldn't do it without your help
I am referring anyone that needs to do a good resume
Hello,
We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!
Upset that you would not accept my prepaid credit card. Other than that, my resume looks great!
Hello,
We greatly appreciate your review. There is no greater satisfaction than knowing our customers are happy.
10 cad for a resume is too much. It is not worth it.
10 cad for a resume is too much. It is not worth it
10 cad for a resume is too much. It is not worth it
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Easy to work with. Clear step by step help. Practical tool..
Hello,
Thank you very much for sharing your experience! We are extremely happy to know that we have met your expectations.
Excellent tool for resume building and cover letters, great touch.
Hello,
We greatly appreciate your review. There is no greater satisfaction than knowing our customers are happy.
I just edit my already made CV and i am charged with almost 21 pounds.
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Very helpful site with very useful tools that were easy to use
Hello,
Thank you for your review. Glad we were able to help!
This experience was quick and easy I uploaded my information
And it was done in a fast timely manner
Hello,
Thank you for sharing your experience with us!
Job hero helped me to make a decent resume and I was able to get some interviews because I uploaded it on LinkedIn.
Hello,
Thank you so much! We appreciate the positive review!
This service offers many clean and easy templates with just as many advice and suggestions to make the resume sound and look professional.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!
Answer: Hello, Derya Thank you for reaching out, sadly we do not take Paypal as a payment method at the moment however, we're looking into adding this in the future.
Answer: Hello, Michele Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee. If you want more information in regards to the exact prices for each of our subscriptions please feel free to give us a call.


Hello,
We appreciate your support and are glad you found value in our service. Investing in a strong resume can make a big difference, and we're happy we could assist you in the process. Best of luck with your applications!