Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Joancee

JoanceeReviews 4,439

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Joancee?
grey stargrey stargrey stargrey stargrey star

Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
This company does not typically respond to reviews

Instant Feedback

6,377 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Sierre L.
Unfollow Sierre L.
Share Review
Report Review

I love it
April 22, 2025

My ring is so beautiful it's our 1 year wedding anniversary. It's beautiful I just ordered my husband a ring

Date of experience: April 12, 2025
Canada
1 review
0 helpful votes
Follow Nicole P.
Unfollow Nicole P.
Share Review
Report Review

Poor Customer Service
April 22, 2025
Updated review

I ordered a sapphire ring…they sent the wrong colour. The ring was clearly light blue tanzanite. Now I will either have to keep the wrong colour ring or pay out of pocket to return it, despite this whole issue being their mistake. Offered a future discount, but am unwilling to order from this company ever again. Horrible experience. Admit your mistakes and don't make the customer pay for them.

Date of experience: April 8, 2025

Very easy checkout
April 2, 2025
Previous review

Very easy checkout

Date of experience: March 23, 2025
Texas
1 review
0 helpful votes
Follow Jacqueline K.
Unfollow Jacqueline K.
Share Review
Report Review

It's was just like I ordered it
April 22, 2025
Updated review

Great 👍 love y'all service and I like your business thanks for making my beautiful Ring special.

Date of experience: April 11, 2025

Always a great experience
March 22, 2025
Previous review

Always a great experience.

Date of experience: March 12, 2025
Michigan
1 review
0 helpful votes
Follow Kenny G.
Unfollow Kenny G.
Share Review
Report Review

Great quality
April 21, 2025

Very symmetrical and cutting is accurately represented..

Date of experience: April 11, 2025
Canada
1 review
0 helpful votes
Follow Belinda B.
Unfollow Belinda B.
Share Review
Report Review

No purchase confirmation given
April 21, 2025
Updated review

I placed an order but never got a confirmation email... I had no idea if the order went through or not... got my ring a few weeks later however and am satisfied with it.

Date of experience: April 10, 2025

Easy to shop online
March 22, 2025
Previous review

Easy to shop online

Date of experience: March 11, 2025
Alabama
1 review
0 helpful votes
Follow Jennifer A.
Unfollow Jennifer A.
Share Review
Report Review

I love my ring
April 21, 2025

The wait was long but it was worth it when I received it I love my ring now I'm waiting for my other one to come in

Date of experience: April 10, 2025
New York
1 review
0 helpful votes
Follow Nikita M.
Unfollow Nikita M.
Share Review
Report Review

NEVER RECEIVED PACKAGE!
April 21, 2025

I've been trying to get in contact with you guys since March 20,2025 and have yet to get a response. I placed my order on March 9,2025 here it is April 10,2025. Never received email or text confirmation of my order. Didn't know if my order shipped out or not. I had to go through a third party just to find out my package was supposedly delivered March 26,2025 but not to me. I've sent multiple emails but never got an answer. I only found out that little information from a third party because their customer service is so poor! I've neverrrrr in my life had to go through so much with an order, ever! At this point it's just too much and I want my money back. I was really skeptical about ordering from here but still tried it. Now I regret my whole decision. Never again.

Date of experience: April 10, 2025
California
1 review
0 helpful votes
Follow Jeremy S.
Unfollow Jeremy S.
Share Review
Report Review

Gorgeous
April 21, 2025

The ring matches the engagement ring I bought from joancee that was absolutely mind blowing

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
Follow Yvonne G.
Unfollow Yvonne G.
Share Review
Report Review

Finally have it!
April 20, 2025
Updated review

I want to thank the staff at Joancee!
For making me feel like a VIP!
I love my rings this is my second purchase

Date of experience: April 10, 2025

I
March 11, 2025
Previous review

I. Love all my purchases

Date of experience: March 1, 2025
Maine
1 review
0 helpful votes
Follow Latifah V.
Unfollow Latifah V.
Share Review
Report Review

The rings are good quality absolutely stunning. The shipping and delivery were on time. Customer service was awesome and answered all the questions I had. I will order from Joancee company again definitely.

Date of experience: April 10, 2025
Kentucky
1 review
0 helpful votes
Follow Lora C.
Unfollow Lora C.
Share Review
Report Review

My experience
April 20, 2025
Updated review

I have ordered 4 rings. I did loose a stone from an anniversary wedding band that I ordered. But other than that the rings are good for the price.

Date of experience: April 10, 2025

Love shopping with Joancee
March 20, 2025
Previous review

Love shopping with Joancee. This is my 4th purchase from Joancee

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
Follow Maria M.
Unfollow Maria M.
Share Review
Report Review

Very satisfying with purchase
April 20, 2025

It's a very gorgeous ring, have received many compliments! It's stunning and gorgeous will be ordering from here again!

Date of experience: April 10, 2025
GB
1 review
0 helpful votes
Follow Hope W.
Unfollow Hope W.
Share Review
Report Review

Rings
April 20, 2025

Perfect rings for our wedding not expensive but just enough sparkle very happy

Date of experience: April 10, 2025
Florida
2 reviews
0 helpful votes
Follow Berlinda R.
Unfollow Berlinda R.
Share Review
Report Review

Very Nice Jewelry
April 19, 2025

My experience while shopping was very nice. I liked what I brought.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
Follow Elijah M.
Unfollow Elijah M.
Share Review
Report Review

My Wives Birthday gift!
April 19, 2025

Paid for overnight shipping. About a week late. She was very upset

Date of experience: March 6, 2025
District of Columbia
1 review
0 helpful votes
Follow Lance S.
Unfollow Lance S.
Share Review
Report Review

My husband loves it
April 18, 2025
Updated review

This is the second purchase and like the first time there is no let down. My husband loves his ring.

Date of experience: April 8, 2025

Great experience with my husband's order
March 19, 2025
Previous review

Great experience with my husband's order. I absolutely loved my ring so I'm getting his from here too.

Date of experience: March 9, 2025
Canada
2 reviews
0 helpful votes
Follow Sheri B.
Unfollow Sheri B.
Share Review
Report Review

Rings
April 18, 2025
Updated review

I received my order a week ago. The rings are beautiful and fit so well. I highly recommend this store for your online shopping. You won't be disappointed

Date of experience: April 1, 2025

I have the best shopping experience at Joancee
March 18, 2025
Previous review

I have the best shopping experience at Joancee.

Date of experience: March 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow Shamika H.
Unfollow Shamika H.
Share Review
Report Review

My experience with this place is very good I received my ring and time and when I received it when I tell you it was beautiful it is so beautiful everyone keeps talking about my ring I just wanted to know was it real

Date of experience: April 8, 2025
Michigan
1 review
0 helpful votes
Follow Symanthia M.
Unfollow Symanthia M.
Share Review
Report Review

My ring
April 18, 2025

Great it was just what I ordered. Will be ordering from you again.

Date of experience: April 8, 2025
North Carolina
1 review
0 helpful votes
Follow Sarah T.
Unfollow Sarah T.
Share Review
Report Review

Beautimous
April 18, 2025

Wonderful experience everything was grand absolutely easy

Date of experience: April 8, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


+59