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JoanceeReviews 4,439

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Ohio
1 review
0 helpful votes
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Crap!
May 24, 2023

Paid extra for shipping to receive faster. Should have saved my money cause STILL haven't received it!

Date of experience: April 24, 2023
Pennsylvania
1 review
0 helpful votes
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Review
May 24, 2023

Took longer than what the site stated. Product was good quality but I need to return for something else sits too high the stone will get caught on everything. Now sure how that will go yet.

Date of experience: April 24, 2023
Oklahoma
1 review
0 helpful votes
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Returns
May 24, 2023

I request to return the ring as I do not like the way if fits on my finger - the sides rub. I was told since I removed the tag on the ring that I couldn't return it. I will not be buying anymore of your products.

Date of experience: April 24, 2023
Texas
1 review
0 helpful votes
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Refund
May 24, 2023

I need my refund my package is saying delivered but I never received it

Date of experience: April 23, 2023
Georgia
1 review
0 helpful votes
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Disappointing
May 24, 2023

It's been over a month I have not received my order.

Date of experience: April 23, 2023
Minnesota
1 review
0 helpful votes
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I paid over $20 for faster shipping (3-5 days), my ring was shipped on the 8th but not delivered until the 18th. It was not expedited, it was shipped as "standard". So, kind of bummed about that but my ring is beautiful and of good quality and I'm very pleased with my purchase.

Date of experience: April 23, 2023
Texas
1 review
0 helpful votes
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WE ARE VERY SATISFIED WITH THE QUALITY AND CRAFTSMANSHIP OF MY RING! THE WHITE SAPPHIRE STONES ARE ABSOLUTELY BEAUTIFUL! THANK YOU SO MUCH!

Date of experience: April 23, 2023
Connecticut
1 review
0 helpful votes
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It's is just awful!
May 23, 2023
Updated review

It could be so much better and so much easier. The order got here a month later than o expected and the wrong size. WAY TO BIG! Had to get it resized.

Date of experience: April 23, 2023

It could be so much better and so much easier
April 23, 2023
Previous review

It could be so much better and so much easier.

Date of experience: March 24, 2023
Tennessee
2 reviews
0 helpful votes
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Shipping was too long.
May 23, 2023

Shipping was too long.I was beginning to think it was a scam or something.I received my order thanks

Date of experience: April 22, 2023
California
1 review
0 helpful votes
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Love it
April 22, 2023

I got my ring today and I absolutely love it. It's bigger than I expected and it sparkles so much. I wear it every day. I ordered several more rings today and am excited to get them as well!

Date of experience: April 22, 2023
Florida
1 review
0 helpful votes
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Long shipping times
April 22, 2023

I received the items in perfect condition but i payed for express shipping and it still took 21 days for my product to get here

Date of experience: April 21, 2023
Ohio
1 review
0 helpful votes
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Dissatisfied customer
May 22, 2023
Updated review

I payed extra for 3 day shipping, what a waste of money it took 8 days after shipping to receive package

Date of experience: April 21, 2023

Great, quick and easy
March 21, 2023
Previous review

Great, quick and easy

Date of experience: March 21, 2023
Missouri
1 review
0 helpful votes
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Don't pay extra for shipping
May 21, 2023

I paid for three day shipping. Once shipped it took longer than three days.

Date of experience: April 21, 2023
Pennsylvania
1 review
0 helpful votes
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Lovely jewelry
April 21, 2023

Joancee was a good and easy site to go to. Love my new ring!

Date of experience: April 21, 2023
Idaho
2 reviews
0 helpful votes
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Second wedding band
April 21, 2023

Absolutely love y'all's rings. I was looking for a second band to go with my wedding set and y'all had one similar. Thank you.

Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Deceptive advertising
May 21, 2023

I really like the ring, but I felt duped when the ad says it is from South Carolina and it actually comes from China. I feel that is misleading advertisement.

Date of experience: April 21, 2023
Oregon
1 review
1 helpful vote
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Ring too big
May 20, 2023

They wouldn't let me return it because the tag wasn't on it. Seems like a ridiculous thing to require. All I wanted to do was exchange it. Won't shop with them again

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Ring
May 19, 2023

I like my ring but I thing shipping took too long.

Date of experience: April 18, 2023
Texas
2 reviews
1 helpful vote
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It's been over a month and I have not received what I ordered. The tracking system is a total disappointment that never indicates where exactly the item is located. I bought my wedding rings from this website, the worst decision ai ever made. I do not recommend this website to anyone.

Date of experience: April 18, 2023
New York
2 reviews
0 helpful votes
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Disappointed
May 19, 2023

The online pictures of your jewelry were much better quality than the actual piece I received

Date of experience: April 18, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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