On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
JiffyShirts is the largest wholesaler of blank apparel in the U.S.
Our team helps millions of creators, makers, and entrepreneurs bring their ideas to life with quality products and the materials to express their craft and grow their own businesses.
Our focus is on providing superior value and the best customer service. We’re delighted and inspired by the continued success of our customers.
jiffy Reviews Summary
Jiffy enjoys a strong reputation for its high-quality products, competitive pricing, and efficient customer service. Many customers appreciate the quick shipping and responsive support, often highlighting the company's proactive approach to resolving issues, such as replacing defective items without prompting. However, concerns regarding return policies and additional shipping costs have been noted, with some customers feeling misled by the fine print. Despite these drawbacks, the overall sentiment remains positive, with a loyal customer base that values Jiffy for its reliability and commitment to customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Usually I would receive my order on the date of expected, However lately I have been receiving my orders a day after expected and just recently with my last order I won't be receiving my order until days after expected. Being a tshirt maker who lives a rural area, I depend so much on shipping and I love to use jiffy, however I need more reliability with receiving my orders. I am not able to jump in my car and go to the nearest craft shop. I'm currently waiting for an order now for transfers but the garments I ordered won't make it to me until Monday. By then the customers won't even need the product so guess what I'll be stuck with material that are custom and even more my customers maybe won't be able to receive their order that they so graciously drowned on me to create.
I have purchased multiple items and transfers from Jiffy the past year. Anytime I have any issues, Jiffy is quick to address my concerns. I really appreciate that they stand behind their product, so if something is not of high quality, they have no problem helping you.
My niece recently passed and for her celebration of life we decided to all wear shirts in her honor. I was asked to design and make them since I have the equipment, but having a full time job now and time being short I chose the option to have Jiffy print both sides for 40 shirts, i also purchased a few DTF transfers just in case we had some last minute requests. The shirts came out beautiful and everyone loved them. I also used all the transfers for last minute requests and they were easy to use and came out beautifully as well. They were shipped quickly and the communication is very good. I may reconsider my side hustle again if it is this easy.
Site makes it super simple. I've purchased blanks several times before, hoping the dtf printing service is just as good.
I needed a quick turnaround order for a sports team event, and actually received all the shirts (brand name, multiple sizes) in 2 days! Was awesome, and the prices were super low. Highly recommend! I worried they wouldn't show up on time or be one of these companies that says USA but actually shops from overseas, but it's legit.
The quality of products not as expected. The products were shipped in the box with no protection from insects and spills etc
Hi T,
We're so sorry to hear that the quality of the products didn't meet your expectations and that the packaging was not up to standard. That's certainly not the experience we want you to have, and we sincerely apologize for the inconvenience.
Please know that we take concerns like this very seriously. We'll be reporting this issue directly to the warehouse that fulfilled your order to ensure it's addressed and prevented in the future.
If the items are no longer needed, we're happy to initiate a return for a full refund. If you've decided to keep the items, we can offer a partial refund in the form of store credit for a future order. Another option would be to issue a replacement order for any items that arrived in poor condition—whichever solution works best for you.
Thank you again for bringing this to our attention. We truly value your feedback and appreciate your understanding.
Order 952933463
When my transfers were delivered the overall dimensions were opposite that was ordered, when I finally heard back from representative I was told my order would be reviewed, I stated I would be satisfied if my order could just be reviewed and sent with the dimensions I originally ordered on my transfers, instead I received an email that I would get a refund and to try the transfer process again, iam now stuck with 1 order of transfers that were correct and the wrong order and iam not confident to order the transfers I need again that's my dilemma with your company at this point
Hi Peter,
We're truly sorry to hear about the experience you've had—it's completely understandable why you'd be feeling frustrated and hesitant to reorder. That's definitely not the experience we want for you.
While we do see that the original order was refunded in full, we understand that wasn't the resolution you were hoping for. You made it clear that you simply wanted the transfers reprinted with the correct dimensions, and we regret that this wasn't followed through in the way you expected.
In reviewing the files that were uploaded, it looks like they are JPEG photographs of the artwork rather than original digital files. This can sometimes cause issues with sizing and print accuracy. We don't recommend using photographs for uploads, as they can lead to misalignment or misinterpretation during production. Another order
Using original art files that are in PNG format at a minimum of 300DPI will give optimal results. I have attached the original art files uploaded for your records. A full refund has also been issued for the second order that did not come out correct.
We'd love the opportunity to make this right and rebuild your confidence in ordering with us. If you have a clearer version of the design or need help prepping the correct file type, our team is more than happy to assist.
Thank you again for your honest feedback—it really helps us improve, and we're here to help however we can moving forward.
Order 946221669
Great shirts. I like to decorate for school or sports teams. My husband likes to wear to work. Soft.
Website is easy to navigate, great selection and prices. Fast delivery. I had issues with some of the items I received and was able to get a refund for those items almost instantly.
Individual DTF transfers and additional Gang sheet came out well. Colors were good. I was able to apply 4 transfers to T-shirts with little difficulty. Shipping was super fast. I received DTF transfers within 2 days. T he Jiffy transparent feature had some difficulty when the background was white. It also turned white within the image to transparent. I changed the background to light blue and then the Jiffy background to transparent only changed the background and the white within the image was left alone.
Hi Richard,
Thank you so much for your detailed feedback—we're glad to hear that your individual DTF transfers and gang sheet turned out well, and that the application process was smooth! We're also happy to hear the shipping met your expectations.
Regarding the issue you experienced with the Jiffy transparent feature, we really appreciate you bringing that to our attention. If you're able to send us images of what you received, we'd be more than happy to investigate further and work on a resolution for you.
Your satisfaction is important to us, and we want to make sure everything looks exactly how you intended. Looking forward to hearing from you!
Order 932966733
One item kept defaulting to Transparent background. I tried 6 time same result. I substituted. Also adding item to cart didn't work 7-10 times. I had to keep looking at the number of items in the cart to se if another was added.
After the items were ordered, they came in a timely manner and the product is durable. The color is exact and I will continue to be a customer. Thanks🌹
I saw what I wanted I ordered what I wanted it came faster than expected. What more can I say, damn
I ordered a gang sheet on a Saturday and it said it would be delivered Tuesday. It's now Friday and still no delivery. I no longer need the Dtf because the event has passed. Delivery is not quick as promised.
In the last month I had a bad experience but after that everything was good!
I bought alot of shirts and I love that there is a nice variety to choose from.
I ordered 8 shirts after 12:00 one afternoon and the next day by 2:00 the package was on the porch. You will not beat the price of the shirts and the quality is excellent.
Nice quality stickers with fast turn around times. Best prices and selection for blank apparel.
We do a large volume of jerseys and tshirts for a volleyball club and my orders come on time and accurate everytime!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more T Shirts Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chantal,
We're truly sorry to hear about the delays you've experienced lately, and we completely understand how important timely deliveries are—especially when you're running a business in a rural area where access to supplies is limited. We know how stressful it can be when you're depending on materials to fulfill custom orders for your customers.
We've taken a look at your recent orders and wanted to share what we found:
Order #960421729 did have an estimated delivery date of today, April 21st, and we're happy to confirm that it has been delivered. However, we also see that transfers on order #957118048 were delivered a day later than the estimated date shown at checkout, but the apparel did arrive on the 18th as scheduled.
While estimated delivery dates are generally reliable, there can occasionally be unexpected carrier delays, and we know how frustrating and impactful that can be—especially when you're trying to meet tight deadlines for your customers.
If this information is not what you reflect, or if there are additional orders we can investigate, please let me know!
Thank you again for sticking with us. We're committed to improving your experience and being the reliable partner you need.
Order 960421729, 957118048