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Jeulia

3.0

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Jeulia Reviews Summary

Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.

service
290
value
275
shipping
288
returns
179
quality
270
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Very pleased with my ring
April 12, 2017

Very happy with my replacement ring. Customer service online chat was very helpful when I need to return my damaged ring.

Date of experience: April 11, 2017
Minnesota
1 review
0 helpful votes
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Love my ring!
April 12, 2017

I ordered my ring on a Saturday morning, received it 3 days later! The rainbow topaz on my ring is so colorful and shiny. I love the stone.

Date of experience: April 11, 2017
Texas
1 review
0 helpful votes
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Magnificent marquise
April 12, 2017

My husband wanted to purchase a new wedding set for me this year, for two reasons, my 60th birthday and our 35th wedding anniversary in September. He knew I love marquise cuts and I always look for unique designs, we both fell in love with this set

Date of experience: April 11, 2017
North Carolina
1 review
0 helpful votes
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I'm pleased
April 11, 2017

Awesome job on the creation. I will be making future purchases. Once you receive your jewelry you will be amazed at it's appearance, the size is perfect and the ring itself is perfect

Date of experience: April 11, 2017
Illinois
1 review
0 helpful votes
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Excellent Quality & Service
April 11, 2017

I ordered my ring and it was shipped almost immediately. It arrived in 2 days and is absolutely more beautiful than I could've imagined.the package is beautiful and classy with a nice tote bag and also a note card if being given as a gift! 5 stars excellent, adfordable product Jeulia! Thanks so much

Date of experience: April 11, 2017
Pennsylvania
1 review
0 helpful votes
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Engaged
April 11, 2017

It is awesome and looks beautiful. It came right on time. And I was able to propose to my beautiful and soon to be wife

Date of experience: April 11, 2017
Wisconsin
1 review
0 helpful votes
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Ring and necklace
April 11, 2017

As beautiful as picture. Love the service delivery was fast. Going to tell all my friends. Fit perfectly ordered it 1/4 size bigger to make sure it would fit ir my finger would swell a bit.

Date of experience: April 11, 2017
Arkansas
1 review
0 helpful votes
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Great
April 11, 2017

Got here very quickly and I could track the package so I knew when it was getting here. Lovely ring.

Date of experience: April 11, 2017
Canada
1 review
0 helpful votes
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It is a stunning product
April 11, 2017

I am trilled with my purchase the quality how it is presented beautiful I am very satisfied with my purchase thank you

Date of experience: April 10, 2017
Ohio
1 review
0 helpful votes
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2 rings - love them both!
April 11, 2017

I truly love the 2 rings that I purchased! Great quality and beautiful design! The sizes do run small but not too much

Date of experience: April 10, 2017
Arizona
1 review
0 helpful votes
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Terrible communication.
April 13, 2017

Want to return this ring. Stones are very cloudy. When I tried the ring on, the tag broke off. Can't get any answers to see if they will take this back.

Date of experience: April 10, 2017
Jeulia J. Jeulia Rep
over a year old

Hi Marci, thanks for your feedback here and we are so sorry to hear that you had some problems regarding the customer service. Please note that our representative has emailed you the return address but no reply, could you please kindly check your email box? Thanks. If you have any questions, please feel free to let us know at [email protected].

Missouri
1 review
0 helpful votes
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I have not purchased a ring yet but I absolutely love shopping. Can't seem to make up my mind. Too many I love and want. Lol. Very easy to surf and see all
Aspects of the rings. Love the 3D video.

Date of experience: April 10, 2017
California
2 reviews
0 helpful votes
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Fantastic!
April 11, 2017

I just love my rings I've bought quite a few. I love how they shine and glissing in the sun, plus all the complements I get. Awesome thank you.

Date of experience: April 10, 2017
Florida
1 review
0 helpful votes
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Great deal
February 18, 2021

Very easy to order and came quick. Better than expected the ring is much better than the picture. My wife loved this ring.

Date of experience: April 10, 2017
Georgia
1 review
0 helpful votes
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Superb service
April 11, 2017

Always get good quality for the price. And the service is quick and accurate. I can say that has been true every time I have made an order from here.

Date of experience: April 10, 2017
Indiana
1 review
0 helpful votes
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Emmaculate!
April 11, 2017

Love your jewelry. It is very classy and unique. It's hard to choose between all the amazing designs! I will be buying more soon.

Date of experience: April 10, 2017
Florida
1 review
0 helpful votes
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I've heard wonderful things about the quality of your merchandise. I can't wait to receive-please check on my order and send me the order number for tracking.

Date of experience: April 10, 2017
Jeulia J. Jeulia Rep
over a year old

Hi Angela, thank you for your review here. Your order was shipped out on Mar, 31th and it has been delivered on April, 10th, the tracking number and delivery proof have been sent to you via email, please kindly check your inbox. If you have any questions or suggestions, please feel free to let us know at [email protected] or call us at 1-888-219-8158. Thanks, and have a great day

Cabo Verde
1 review
0 helpful votes
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Thank you
April 11, 2017

A BEAUTIFUL DAY IS COME! To my Gorgeous Bride after all this time. I still love you. It's always been you. It was you yesterday. It was you today. It will be you tomorrow and for the rest of my life. It will be you: I LOVE YOU

Date of experience: April 10, 2017
Minnesota
1 review
1 helpful vote
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SCAM BE AWARE!
April 12, 2017

Site said shipping was free but, they charge your card anyways, $20 without your approval. Also, says to enter a code for 30% off and it didn't apply. I have been dealing with them via email and live chat as their 2 phone numbers they provide have been disconnected, They play dumb and speak/type very broken English. The correspondence via chat said they will refund the shipping, waited 12 days and it was not been credited. It is a round and round with them.! SCAM BEWARE!

Date of experience: April 9, 2017
Jeulia J. Jeulia Rep
over a year old

Hi Jay, we would like to sincerely apologize for any inconvenience you may have faced with your order with us. After checking your order, since you chose UPS Expedited shipping which would charge you $20, we indeed offer free shipping for all orders, but you didn't choose it. Now you have received the ring and we shipped your order by UPS, we can't refund you the shipping cost, hope for your understanding. Since you didn't use the code successfully, one of our customer service have processed the refund of the price difference. If you need the refund proof, please feel free to contact us at [email protected].

Michigan
1 review
0 helpful votes
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Amazing all the way around!
April 10, 2017

Jeulia ships real jewelry, exactly what you ordered. It's shipped quickly and comes in it's own box. They're quick to respond to any questions or reviews. They definitely care about their customers and their products! I 100% would recommend!

Date of experience: April 8, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+573
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