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Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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My ring came quickly and it is beautiful however it lost a stone already and the sizing is off I ordered a 5.75 and I'm swimming in it.
I want to return both rings that I purchased. One doesn't resemble the picture on your site and the other one is showing wear.
My wife hasn't been able to stop looking at and talking about these rings. They really are beautiful and appear to be well made. Only time will tell about that though. For now I am completely satisfied with the whole purchasing process. Ordering and payment was easy. Delivery was very timely and the presentation and appearance of the items was great. Assuming the quality holds up I will be a return customer.
Great looking, not cheaply made. Beautiful detail. I love my ring, it came fast and in the correct size. I'm very impressed with the quality of this ring!
The band was very pretty but was to small. The company was very helpful with a return... very prompt in sending the initial order and also when I sent the info regarding the size I got the return info within a day or two.
My wife loves her ring and we will be shopping here more on other occasions I look forward to this being my jeweler of choice
Ring is very feminine looking. Really lovely. I will enjoy wearing it as a substitute wedding band. Thank you, Jeulia
Received my ring in a timely manner... the cut of the ring was remarkable... Thank you so much! I am Sergey's fiancé... i am impressed
Fast shipping exactly what I wanted my girlfriend is going to be shocked that I actually popped the question and go a truely beautiful ring to ask with thank you so much for the beautiful quality and fast shipping
Great product & fast shipping. Will be doing business again! Was reluctant about purchasing online jewelry for the first time, but quality products at great prices!
I love my pink sapphire wedding ring. My husband got me a black diamond with pink sapphire ring here also. There are so many beautiful rings to choose from! I'm always looking for my next purchase.
You are the worst company ever. Your jewelry is cheap and over priced. All you want is people's money and then you find ways of not giving them a refund when they send the crap back. I hope I never see or hear your name again
THE RING PICTURED WAS CERY DETAILED AND EASY TO SEE THE SKULLS. MY WIFE GOT THE RING AND WOULDNT HAVE KNOWN THEY WERE THERE IF I HADNT TOLD HER. IT WAS A MOTHERS DAY GIFT SHE TOLD ME TO RETURN INSTANTLY! VERY POOR CRAFTMANSHIP!
We are so sorry to hear that, Joseog! Don't forget we offer refund or replacement on products within 30 days. Just contact our customer service at [email protected] and they'll get that all sorted out for you asap.
I ordered a very pretty ring for my niece's confirmation on a Monday, not knowing Jeulia is based in Hong Kong. It was delivered to my house on that Thursday and I did not pay expedited shipping. Amazing!
To my surprise I love the ring. It's looks just like It's picture. It's beautiful. I will definitely shop there again. Fast deliver and exceptional custom service! That's the perfect combination.
The site was easy to navigate and the shipping was quick. The ring? Oh my gosh! Gorgeous! It fit perfectly. Would definitely recommend to friends and family and will order again.
The jewelry does not look exactly like it looks on the website Little disappointment false appetizing to me
We don't want you to be disappointed, Cassandra.- We offer refund or replacement on any products within 30 days. Please contact our customer service at [email protected] and they'll provide you with assistance in this matter until you are completely satisfied.
I was excited to receive my ring, great reviews and looked beautiful on the website. When it arrived, it was tastefully packaged. The disappointment came when it was not very sparkly as described, after wearing a week, everyday, it was already showing wear on the back. I totally get that being sterling silver, but the price was a bit high for the quality of the ring. I have purchased other platinum coated metals with cubic zirconium that had more sparkle and lasted longer before the wear started..
Hi, Janice. We are so sorry for letting you down on this purchase and apologize for this. Please rest assured our team will be in contact with you urgently to discuss your experience further and will help you exchange for a new ring, please kindly check your email box later and send a reply. We sincerely hope that this one experience will not hamper our relationship with you and we earnestly hope that you will give us another chance to be of service to you.
I have purchased several rings and have loved each one. The service is wonderful and delivery is quick.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Hi, Loretta. We are extremely sorry that your experience was terrible. Per our records, we have conversed regarding this issue via the email and we have already offered you the refund for this order, also sent you the refund proof. Please know that the expedited shipping fee used was deducted, the shipping company finished the shipment, they should own the shipping fee, hope you can understand. If you have any more questions, please feel free to contact us.