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Jeulia

3.0

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Jeulia Reviews Summary

Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.

service
290
value
275
shipping
288
returns
179
quality
270
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Michigan
1 review
1 helpful vote
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Losing stones already
May 9, 2017

My ring came quickly and it is beautiful however it lost a stone already and the sizing is off I ordered a 5.75 and I'm swimming in it.

Date of experience: May 6, 2017
Oregon
1 review
0 helpful votes
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Cheap
May 8, 2017

I want to return both rings that I purchased. One doesn't resemble the picture on your site and the other one is showing wear.

Date of experience: May 6, 2017
California
1 review
0 helpful votes
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They left her speechless.
May 9, 2017

My wife hasn't been able to stop looking at and talking about these rings. They really are beautiful and appear to be well made. Only time will tell about that though. For now I am completely satisfied with the whole purchasing process. Ordering and payment was easy. Delivery was very timely and the presentation and appearance of the items was great. Assuming the quality holds up I will be a return customer.

Date of experience: May 6, 2017
California
1 review
0 helpful votes
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Awesome products and service
May 6, 2017

Great looking, not cheaply made. Beautiful detail. I love my ring, it came fast and in the correct size. I'm very impressed with the quality of this ring!

Date of experience: May 6, 2017
California
2 reviews
0 helpful votes
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Band
May 6, 2017

The band was very pretty but was to small. The company was very helpful with a return... very prompt in sending the initial order and also when I sent the info regarding the size I got the return info within a day or two.

Date of experience: May 6, 2017
Illinois
1 review
0 helpful votes
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Loving the product
February 18, 2021

My wife loves her ring and we will be shopping here more on other occasions I look forward to this being my jeweler of choice

Date of experience: May 6, 2017
California
1 review
0 helpful votes
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Beautiful ring.
May 6, 2017

Ring is very feminine looking. Really lovely. I will enjoy wearing it as a substitute wedding band. Thank you, Jeulia

Date of experience: May 6, 2017
Illinois
2 reviews
0 helpful votes
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Excellent!
May 6, 2017

Received my ring in a timely manner... the cut of the ring was remarkable... Thank you so much! I am Sergey's fiancé... i am impressed

Date of experience: May 6, 2017
Kentucky
1 review
0 helpful votes
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Fast shipping exactly what I wanted my girlfriend is going to be shocked that I actually popped the question and go a truely beautiful ring to ask with thank you so much for the beautiful quality and fast shipping

Date of experience: May 6, 2017
New York
1 review
0 helpful votes
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My wife LOVED it!
May 6, 2017

Great product & fast shipping. Will be doing business again! Was reluctant about purchasing online jewelry for the first time, but quality products at great prices!

Date of experience: May 6, 2017
Texas
1 review
0 helpful votes
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Beautiful
May 6, 2017

I love my pink sapphire wedding ring. My husband got me a black diamond with pink sapphire ring here also. There are so many beautiful rings to choose from! I'm always looking for my next purchase.

Date of experience: May 5, 2017
Illinois
1 review
3 helpful votes
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Worst company ever
May 7, 2017

You are the worst company ever. Your jewelry is cheap and over priced. All you want is people's money and then you find ways of not giving them a refund when they send the crap back. I hope I never see or hear your name again

Date of experience: May 5, 2017
Jeulia J. Jeulia Rep
over a year old

Hi, Loretta. We are extremely sorry that your experience was terrible. Per our records, we have conversed regarding this issue via the email and we have already offered you the refund for this order, also sent you the refund proof. Please know that the expedited shipping fee used was deducted, the shipping company finished the shipment, they should own the shipping fee, hope you can understand. If you have any more questions, please feel free to contact us.

Florida
1 review
1 helpful vote
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MY WIFE HATED IT
May 7, 2017

THE RING PICTURED WAS CERY DETAILED AND EASY TO SEE THE SKULLS. MY WIFE GOT THE RING AND WOULDNT HAVE KNOWN THEY WERE THERE IF I HADNT TOLD HER. IT WAS A MOTHERS DAY GIFT SHE TOLD ME TO RETURN INSTANTLY! VERY POOR CRAFTMANSHIP!

Date of experience: May 5, 2017
Jeulia J. Jeulia Rep
over a year old

We are so sorry to hear that, Joseog! Don't forget we offer refund or replacement on products within 30 days. Just contact our customer service at [email protected] and they'll get that all sorted out for you asap.

Arkansas
1 review
0 helpful votes
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Incredibly quick fulfillment!
May 5, 2017

I ordered a very pretty ring for my niece's confirmation on a Monday, not knowing Jeulia is based in Hong Kong. It was delivered to my house on that Thursday and I did not pay expedited shipping. Amazing!

Date of experience: May 5, 2017
Georgia
2 reviews
0 helpful votes
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Beautiful
May 5, 2017

To my surprise I love the ring. It's looks just like It's picture. It's beautiful. I will definitely shop there again. Fast deliver and exceptional custom service! That's the perfect combination.

Date of experience: May 5, 2017
Oklahoma
1 review
0 helpful votes
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Fabulous service!
May 5, 2021

The site was easy to navigate and the shipping was quick. The ring? Oh my gosh! Gorgeous! It fit perfectly. Would definitely recommend to friends and family and will order again.

Date of experience: May 4, 2017
Illinois
1 review
1 helpful vote
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Somewhat disappointed
May 5, 2017

The jewelry does not look exactly like it looks on the website Little disappointment false appetizing to me

Date of experience: May 4, 2017
Jeulia J. Jeulia Rep
over a year old

We don't want you to be disappointed, Cassandra.- We offer refund or replacement on any products within 30 days. Please contact our customer service at [email protected] and they'll provide you with assistance in this matter until you are completely satisfied.

Arizona
2 reviews
0 helpful votes
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I was excited to receive my ring, great reviews and looked beautiful on the website. When it arrived, it was tastefully packaged. The disappointment came when it was not very sparkly as described, after wearing a week, everyday, it was already showing wear on the back. I totally get that being sterling silver, but the price was a bit high for the quality of the ring. I have purchased other platinum coated metals with cubic zirconium that had more sparkle and lasted longer before the wear started..

Date of experience: May 4, 2017
Jeulia J. Jeulia Rep
over a year old

Hi, Janice. We are so sorry for letting you down on this purchase and apologize for this. Please rest assured our team will be in contact with you urgently to discuss your experience further and will help you exchange for a new ring, please kindly check your email box later and send a reply. We sincerely hope that this one experience will not hamper our relationship with you and we earnestly hope that you will give us another chance to be of service to you.

Florida
1 review
0 helpful votes
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Great
May 5, 2017

The ring was beautiful. Service was fast, and prompt. The staff were knowledgeable and helpful. I would order from Jeulia again.

Date of experience: May 4, 2017
Texas
2 reviews
0 helpful votes
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I have purchased several rings and have loved each one. The service is wonderful and delivery is quick.

Date of experience: May 4, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+573
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