On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jen's Scrubs Reviews Summary
Jen's Scrubs has a rating of 2.4 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jen's Scrubs most frequently mention customer service, credit card and several times. Jen's Scrubs ranks 4th among Uniforms sites.
We monitor reviews for authenticity
I have ordered from this site more than once and always have a great experience. I did have to return the pants due to them being way off in size, but they exchanged them with no problem.
Although my order did not work out and it was necessary to return items, Jen's Scrubs made the process painless and were professional. I appreciate no hassle and look forward to using in the future.
Easy ordering process, shipped and delivered as promised, I was routinely given item updates. I would use them again with confidence.
I have not received complete order. I have not received an update on it or when/if I will get the order. I love getting things from this company. It is disappointing this time around.
The lab coat fits poorly. I have to pay for alterations. It's too big and the quality of material is not as pictured.
The uniform was shipped fast, however the material that was in the jacket was different from the pants
By far the best deal on wonderwink scrubs! Always in stock and always ship out next day! Online discounts/promo codes are a plus. I will keep coming back for all my scrub needs in the future. Thanks again for the killer deals!
I ordered the same scrubs from a different company several days after I ordered from Jens Scrubs. I already got the other ones but am still waiting on the ones from jens. It seems like this happens a lot and I will likely buy from other companies in the future.
I wear size M but I order size M is not fix to me. I don't know why different between the normal cloths and the nursing cloths.
I will be sending these 2 items back, the navy blue pants do not match the navy top I have, and the grey top from wink I ordered was not sent, pants were sent instead
I shop here because I can always find the Wonderwink scrubs I love in my size, my color. However, the shipping part is lacking. I was sent an invalid tracking link, although my scrubs did arrive on time, and were perfect. However, I cannot find out when the remainder of my order will ship, or why it has not.
Had issues with the website and trying to get the shopping cart and the order is placed. That seem to resolve itself and got everything on the order. Then only one piece of the shipment shipped. I received nothing to indication that the other was on backorder what the situation was. I had to call customer service to be told that they thought they deliver was completed. Once they looked further into it in the issued a refund. Everything worked out just not very convenient.
Along with the reasonable price, these Prep Scrubs have worn so much better than the other two pair I purchased at the same time. Prep fits well and stays "crisp" wash after wash!
I've worked in the medical field for 11 years and I'm very picky about my scrub pants.
I got to have side pockets with full elastic waistband. I finally found my pants at an unbelievable price. Love my $#*!inson cargo pants
Thank you Sheila CNA/MA
This was the first time I've ordered from Jen! The experience was easy, and I receive the products in a timely manner.
The best part was being kept update on delivery! A very good experience!
I love these scrubs. I have 6 sets and plan on getting more. They are wrinkle free and wash and wear. The colors are vibrant and it does not fade. They feel like pajamas and you can move very easy in them. The petite size is perfect because I am 5 feet tall.
I had some issues with ordering in the beginning, but once I got everything worked out, the service was awesome and.
I had a good experience with Jen's scrubs. My only problem with buying new scrubs online is the regular sizes are often too short and sometimes the tall sizes are too long. Its the price for ease on the internet. I may have to start heading out to the brick and mortar shops in the future to find the brands and fit that suit me best.
From the business
Free Shipping, low prices on great selections of scrubs from Grey's Anatomy, Cherokee, WonderWink and more.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
We apologize for any delay. Some items may be arriving in a separate shipment. You can always contact customer service via email [email protected] or call 877.672.0962 for any order info. A customer service specialist will contact you directly regarding your order shortly.