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James Free Jewelers Reviews Summary
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
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Found an earring on your site that I was so sad I had lost - and it was on sale! Thank you!
Excellent web site excellent price
Amazing experience
Beautiful jewelry and I have never been disappointed when I need repair work on my older jewelry.
Thank you all so much.
My go-to for Maria Tash earrings. Great prices (discounts) and stellar customer service if item is on back order.
Wonderful company!
Simple and easy...Online chat person was very nice and helpful...Great price..
Was contacted shortly after placing an order on something that happened to be out of stock. Found a comparable item and quickly received it in the mail and have been enjoying it ever since.
The customer service contacted me as the product is out of stock. But she ordered one for me directly from the manufacture.
Great value and excellent service.
Very easy even on my phone! Lovely handwritten thank you was fantastic. Not enough of that in retail anymore. Much appreciated.
I couldn't place my order with credit card only with my paypal account
Enjoy the personal care
Molly is an asset to your company.
She always keeps us coming back.
Everything was pretty easy to do
AMAZING customer service online! Thank you!
I appreciate that you have promotions, which has made me a repeat buyer. I also appreciate the hand-written, personalized notes that I receive in my order. You also have a nice selection of Maria Tash earrings, which is a brand that I am very interested in.
Everything was fine except they were out of stock on what I ordered. Took a little extra time to receive.
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Very happy as always
Outstanding customer service. Amazing communication, they went above and beyond.
From the business
We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members