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Jackpot Candles

3.8

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Jackpot Candles Reviews Summary

The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
1 review
0 helpful votes
Follow Tiye G.
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One thing I would have liked is a sizing chart for the ring sizes. Other than that, everything has been good thus far.

Date of experience: April 9, 2022
Virginia
1 review
0 helpful votes
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It didn't have any smell when burnt thought it would put smell all in house are aleast living room but nothing

Date of experience: April 9, 2022
New York
1 review
0 helpful votes
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Awesome candles, great prices and fun jewelry pieces
April 7, 2022
Updated review

Awesome candles, great prices and fun jewelry pieces. The fragrances were clean, crisp and have natural aromas, as opposed to other brands where we found the aromas had more of a contrived chemical odor. If you keep the wicks trimmed, the candles will burn for right around 80 hours. Again, other brands that claimed a similar burn time did not live up to their claim.

Date of experience: April 7, 2022

Quick, easy and painless
March 5, 2022
Previous review

Quick, easy and painless

Date of experience: March 5, 2022
Florida
1 review
0 helpful votes
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Easy!
April 5, 2022

Easy! I want my order now I can't wait. The candles and bath bomb are amazing.

Date of experience: April 5, 2022
Minnesota
1 review
0 helpful votes
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I love the candles and bath bombs! The quality of the jewelry is amazing!

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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I just wish that shipping wasn't so expensive
April 2, 2022
Updated review

I just wish that shipping wasn't so expensive. Other than that, I love that there are always deals and ways to somewhat save money. I definitely plan on buying more in the future -- the bath bombs and candles make for perfect gifts!

Date of experience: April 2, 2022

I just wish that shipping wasn't so expensive
March 19, 2022
Previous review

I just wish that shipping wasn't so expensive.

Date of experience: March 19, 2022
Wyoming
1 review
0 helpful votes
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Great service and great product!
March 31, 2022

Great service and great product! Jade, who runs the social media always puts a smile on my face, and I love tuning into the lives on Wednesday! Great company, great product, and great experience!

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
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Fast and easy ordering
March 28, 2022
Updated review

Fast and easy ordering - Only downside is you can't smell the scents - which is understandable ordering on line. I am anxious to find the "prize" as the candle burns down.

Date of experience: March 28, 2022

Fast and easy ordering
March 14, 2022
Previous review

Fast and easy ordering

Date of experience: March 14, 2022
Georgia
1 review
0 helpful votes
Follow Lori N.
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I like the candles
March 22, 2022

I like the candles. Nice sent like I get to choose the pictures.

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
Follow Ashley S.
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The candle would not stay lit, but after many attempts, I got it to finally burn. I actually did not like the smell and the ring was beautiful, but turned my finger green after a day of wearing it. Was overall disappointed. Would not buy again.

Date of experience: March 22, 2022

Very easy and price is fair
March 8, 2022
Previous review

Very easy and price is fair.

Date of experience: March 8, 2022
Ohio
1 review
0 helpful votes
Follow Jessica Z.
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Easy, fast, long lasting and smells amazing, the rings beautiful.

Date of experience: March 21, 2022

Shopping is great can't wait for the product
March 7, 2022
Previous review

Shopping is great can't wait for the product

Date of experience: March 7, 2022
Ohio
1 review
0 helpful votes
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First time customer, got a discount on my first order

Date of experience: March 19, 2022
Georgia
1 review
0 helpful votes
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First time to order from Jackpot Candles

I need to contact Customer Service due to my credit card charged twice for my order.

Date of experience: March 17, 2022
Georgia
1 review
0 helpful votes
Follow Walton O.
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This is the best idea for not only special occasions, but just because! Two birds with one candle, awesome idea guys!

Date of experience: March 17, 2022

This is an awesome idea of placing precious gifts inside...
February 19, 2022
Previous review

This is an awesome idea of placing precious gifts inside of a sweet aromatic candle!

Date of experience: February 19, 2022

I am truly amazed at such an imaginative way of sharing...
February 1, 2022
Previous review

I am truly amazed at such an imaginative way of sharing my love language!

Date of experience: January 31, 2022
Georgia
1 review
1 helpful vote
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Money wasted
April 16, 2022

Got the candle today. Wooden wick candle wouldn't burn... so my bf cut out the ring. 15$ worth. Put it in wax burner. No smell. Wow. Not sure why they are so sought after. Never again

Date of experience: March 17, 2022
Missouri
1 review
0 helpful votes
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Good so far had no trouble I liked it and its fun to find a surprise in things that is what is fun

Date of experience: March 16, 2022
Massachusetts
1 review
0 helpful votes
Follow Andria R.
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Waste of money
April 13, 2022

I'm writing this review stating I'm just my personal experience with this company first and foremost it's an absolute waste of money I'm buying these candles and getting the rings inside or the jewelry inside to have them valued at 30 to $40 when they're not actually work that much you follow the instructions on how to wear the jewelry not to get it wet not to sleep with it and not to wear it while showering and yet the jewelry still turn my finger green I also gave it away as a gift and the gift I gave it away to was a friend who also stated that the she did the same thing and the jewelry turned her finger green we had them appraised they're not even worth $5 so honestly the false advertisement is what gets me and I also had one of the $25 wooden candles not stay lit at all all they're doing is sending me a replacement and have a feeling I'm going to have the same issue with that one as I did with this one just to get no help with the issue with the jewelry and the fact that I wasted $75 on all the candles to get $5 rings not even with their false advertisement of their appraisal prices

+3
Date of experience: March 14, 2022
California
2 reviews
0 helpful votes
Follow Esther H.
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Smell of the candle I did not like, and had to change the ring size that went smoothly.

Date of experience: March 12, 2022

So far so good, as long as I received my 9.99 upped...
February 12, 2022
Previous review

So far so good, as long as I received my 9.99 upped discount, Iam good

Date of experience: February 12, 2022

I hope there is no nickel element, in ring because...
February 18, 2022
Previous review

I hope there is no nickel element, in ring because I am allergic to nickel. Experience shopping was ok except items pop up that addeded to my order that I did not want. I called, and it was quickly corrected on my order by the person who was glad to help.

Date of experience: January 18, 2022

I tried to delete the blind date candle I do not want...
February 16, 2022
Previous review

I tried to delete the blind date candle I do not want and do not want to be charge for but there was no option Esther Coleman order number 374401 please help me. Esther Coleman 510-207-8014

Date of experience: January 17, 2022

I hope there is no nickel element, in ring because...
January 5, 2022
Previous review

I hope there is no nickel element, in ring because I am allergic to nickel. Experience shopping was ok

Date of experience: January 4, 2022
Oregon
1 review
0 helpful votes
Follow Robert M.
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Everything went well except for free shipping being yanked away after applying my discount code. That should be fixed. Seems like a bait and switch on the discount. I added something to the order to secure the free shipping but your customers should not have to do that. Think about the impression that gives to your customer.

Date of experience: March 10, 2022
Washington
2 reviews
0 helpful votes
Follow lauri F.
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Cant wait to see my bling..
March 5, 2022

Cant wait to see my bling. So far so good... love you guys. Thank you..

Date of experience: March 4, 2022