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Jackpot Candles

3.8

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Jackpot Candles Reviews Summary

The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.

This summary is generated by AI, based on text from customer reviews

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4,720 reviews

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Michigan
1 review
0 helpful votes
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Great service
September 11, 2022

Great service
Always love delivery time and the product is awesome

Date of experience: September 10, 2022
Texas
2 reviews
0 helpful votes
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Quick and easy
September 8, 2022

Quick and easy. Have not received a product yet, but the process to begin was simple.

Date of experience: September 8, 2022
Oregon
1 review
0 helpful votes
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Good it was faster than what I was expecting and the fragrance needs to be just a bit more stronger and that finding the jewelry would be the mysterious.

Date of experience: August 26, 2022
Massachusetts
1 review
0 helpful votes
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Ring appraisal was $35. Nothing is worse than giving someone a gift, and then, all of a sudden, the person you get the gift for complains because the gift is cheap and fake. At least make the rings 925 silver. Stainless steel is another significantly better option. Silver is a low priced metal at about $15-25 an ounce. And stainless steel is cheaper than a dollar an ounce.

Date of experience: August 25, 2022
West Virginia
1 review
0 helpful votes
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Love the rings and candles
August 20, 2022
Updated review

Love the rings and candles. Just not happy with the way the wood wick candles are burning

Date of experience: August 20, 2022

Love the rings and candles
August 6, 2022
Previous review

Love the rings and candles

Date of experience: August 6, 2022

I have had great service
April 29, 2022
Previous review

I have had great service

Date of experience: April 29, 2022

Love these candles
April 23, 2022
Previous review

Love these candles

Date of experience: April 23, 2022

It is always amazing
March 10, 2022
Previous review

It is always amazing

Date of experience: March 10, 2022
Georgia
1 review
0 helpful votes
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Love it!
August 13, 2022
Updated review

Love it! Always easy to navigate the website and can't get enough of the new scents

Date of experience: August 13, 2022

Simple way process
March 14, 2022
Previous review

Simple way process

Date of experience: March 14, 2022

Absolutely love this company!
February 13, 2022
Previous review

Absolutely love this company! I've tried the candles and bath bombs and have been completely satisfied with every purchase thus far

Date of experience: February 12, 2022
Virginia
1 review
0 helpful votes
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I have not burned them yet but the smell is outstanding

Date of experience: August 6, 2022
California
1 review
0 helpful votes
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It's always easy to find the bath bombs my wife loves
July 31, 2022
Updated review

It's always easy to find the bath bombs my wife loves

Date of experience: July 30, 2022

My wife loves the candles and bath bombs
December 30, 2021
Previous review

My wife loves the candles and bath bombs. When they come in she can't wait to use them.

Date of experience: December 30, 2021
Washington
1 review
0 helpful votes
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I loved browsing the site!
July 27, 2022

I loved browsing the site! I found the perfect birthday gift for my mom! The Mermaid Dream gift set!

Date of experience: July 26, 2022
Pennsylvania
4 reviews
0 helpful votes
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It is an easy process to order
July 20, 2022
Updated review

It is an easy process to order. I hope my ring is valued more than my last one did though.

Date of experience: July 20, 2022

Candle
April 26, 2022
Previous review

They smell wonderful! They have a great aroma that comes from the flames.

Date of experience: April 26, 2022

The look of the candle is very nice and I am going...
March 30, 2022
Previous review

The look of the candle is very nice and I am going to burn it on Easter Sunday.

Date of experience: March 30, 2022
New York
1 review
0 helpful votes
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Not worth it.
August 17, 2022

I bought 3 candles, French Vanilla, Salted Caramel and Ocean Breeze (or something like that) the Vanilla burned well, but smelled like nothing. The Salted Caramel smelled great but wouldn't burn. I didn't burn the Ocean one, it's a gift. I got the ring from the Vanilla. It was pretty but tarnished after one day of wearing it. Turned my finger green and everything. I was disappointed about the ring, but expected it. What I didn't expect was the low quality of the candles. Yankee candles cost about the same but fill up a room with their scent. So overall, very disappointed. I won't be buying from them again.

Date of experience: July 18, 2022
Pennsylvania
1 review
0 helpful votes
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It was a quick and easy pick and checkout. I got a good price on the candle.

Date of experience: July 12, 2022
Colorado
1 review
0 helpful votes
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Thank you for having a wide variety of choices! The jewelry is just a "bonus"! My Lady Friend really enjoys the scent, and crackle of the wooden wick!

Date of experience: July 10, 2022
Colorado
1 review
0 helpful votes
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Fabulous!
July 5, 2022
Updated review

Fabulous! I buy these all the time and give them as gift for others or for myself! Everyone always gets so excited to get the ring out!

Date of experience: July 5, 2022

The website was having issues
May 28, 2022
Previous review

The website was having issues. It kept making me repeat the info and then it kept telling me it wasn't correct. O almost gave up on trying to order.

Date of experience: April 28, 2022
New Hampshire
1 review
0 helpful votes
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Fast and easy
July 4, 2022
Updated review

Fast and easy. Makes nice gifts for friends as well as for myself

Date of experience: July 4, 2022

Fast, easy and great items Looking forward to receiving the candles

Date of experience: April 2, 2022
California
1 review
0 helpful votes
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Fast, to the point ease of shopping. Fantastic scented candle.

Date of experience: July 2, 2022
Wisconsin
1 review
0 helpful votes
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It was a good experience
July 2, 2022

It was a good experience. I would gladly buy more candles if they were on sale more often as they are a tad pricey!

Date of experience: July 2, 2022
Missouri
2 reviews
0 helpful votes
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Quick and easy
June 19, 2022
Updated review

Quick and easy. Love the candles and jewelry that is inside

Date of experience: June 18, 2022

So far good
December 1, 2021
Previous review

So far good. Can't wait to burn it when it gets here

Date of experience: November 30, 2021
Kentucky
1 review
0 helpful votes
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It was so easy to pay and shop and easy to find or...
June 17, 2022
Updated review

It was so easy to pay and shop and easy to find or look for a candle and definitely lovely candles

Date of experience: June 16, 2022

It was so easy to pay and shop
May 30, 2022
Previous review

It was so easy to pay and shop

Date of experience: May 30, 2022
Hawaii
2 reviews
0 helpful votes
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I love Jacpot candles!
June 10, 2022
Updated review

I love Jacpot candles! They smell amazing but the jewelry needs to change. Way to many ugly pink ice rings

Date of experience: June 9, 2022

These candles are awesome!
December 21, 2021
Previous review

These candles are awesome! I'm just waiting on one more candle *Blind date*. The berries and cream is my favorite!

Date of experience: December 21, 2021