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The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.
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Great service
Always love delivery time and the product is awesome
Quick and easy. Have not received a product yet, but the process to begin was simple.
Good it was faster than what I was expecting and the fragrance needs to be just a bit more stronger and that finding the jewelry would be the mysterious.
Ring appraisal was $35. Nothing is worse than giving someone a gift, and then, all of a sudden, the person you get the gift for complains because the gift is cheap and fake. At least make the rings 925 silver. Stainless steel is another significantly better option. Silver is a low priced metal at about $15-25 an ounce. And stainless steel is cheaper than a dollar an ounce.
Love the rings and candles. Just not happy with the way the wood wick candles are burning
Love it! Always easy to navigate the website and can't get enough of the new scents
Absolutely love this company! I've tried the candles and bath bombs and have been completely satisfied with every purchase thus far
I have not burned them yet but the smell is outstanding
It's always easy to find the bath bombs my wife loves
My wife loves the candles and bath bombs. When they come in she can't wait to use them.
I loved browsing the site! I found the perfect birthday gift for my mom! The Mermaid Dream gift set!
It is an easy process to order. I hope my ring is valued more than my last one did though.
They smell wonderful! They have a great aroma that comes from the flames.
The look of the candle is very nice and I am going to burn it on Easter Sunday.
I bought 3 candles, French Vanilla, Salted Caramel and Ocean Breeze (or something like that) the Vanilla burned well, but smelled like nothing. The Salted Caramel smelled great but wouldn't burn. I didn't burn the Ocean one, it's a gift. I got the ring from the Vanilla. It was pretty but tarnished after one day of wearing it. Turned my finger green and everything. I was disappointed about the ring, but expected it. What I didn't expect was the low quality of the candles. Yankee candles cost about the same but fill up a room with their scent. So overall, very disappointed. I won't be buying from them again.
It was a quick and easy pick and checkout. I got a good price on the candle.
Thank you for having a wide variety of choices! The jewelry is just a "bonus"! My Lady Friend really enjoys the scent, and crackle of the wooden wick!
Fabulous! I buy these all the time and give them as gift for others or for myself! Everyone always gets so excited to get the ring out!
The website was having issues. It kept making me repeat the info and then it kept telling me it wasn't correct. O almost gave up on trying to order.
Fast and easy. Makes nice gifts for friends as well as for myself
Fast, easy and great items Looking forward to receiving the candles
Fast, to the point ease of shopping. Fantastic scented candle.
It was a good experience. I would gladly buy more candles if they were on sale more often as they are a tad pricey!
Quick and easy. Love the candles and jewelry that is inside
It was so easy to pay and shop and easy to find or look for a candle and definitely lovely candles
I love Jacpot candles! They smell amazing but the jewelry needs to change. Way to many ugly pink ice rings
These candles are awesome! I'm just waiting on one more candle *Blind date*. The berries and cream is my favorite!

