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Jackpot Candles

3.8

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Jackpot Candles Reviews Summary

The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.

This summary is generated by AI, based on text from customer reviews

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Oregon
1 review
0 helpful votes
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Wood wick candle had a great fragrance & throw. 2 wick candle had a barely discernible fragrance & the wicks burned 'smudgy'. All told, still a good deal on sale & a very decent product for the money. Makes a great gift.

Date of experience: September 16, 2021
Mississippi
1 review
0 helpful votes
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Everything was easy
September 16, 2021

Everything was easy. Thanks for an awesome shopping experience!

Date of experience: September 16, 2021
Illinois
2 reviews
0 helpful votes
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Excellent communication and speed!
September 15, 2021

Excellent communication and speed! I enjoy the candles very much and think the jewelry is beautiful.

Date of experience: September 15, 2021
Tennessee
1 review
0 helpful votes
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First time shopper here
September 15, 2021
Updated review

First time shopper here. It was easy, convenient and all items in stock.

Date of experience: September 15, 2021

First time shopper here
September 1, 2021
Previous review

First time shopper here. It was easy, convenient and all items in stock.

Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
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Delivery was quicker than I expected
September 14, 2021
Updated review

Delivery was quicker than I expected. The candles are great and I will continue to order more.

Date of experience: September 14, 2021

Good not great navigating
August 30, 2021
Previous review

Good not great navigating. I don't like the extra sales marketing.

Date of experience: August 29, 2021
Illinois
1 review
0 helpful votes
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I love the scents they were relaxing and just perfect...
September 14, 2021
Updated review

I love the scents they were relaxing and just perfect for a relaxing night

Date of experience: September 13, 2021

I love the scents
August 31, 2021
Previous review

I love the scents

Date of experience: August 30, 2021
Maryland
1 review
0 helpful votes
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I love all the scents and the way they burn and smell
September 13, 2021
Updated review

I love all the scents and the way they burn and smell

Date of experience: September 13, 2021

I like the candles
August 31, 2021
Previous review

I like the candles

Date of experience: August 31, 2021
South Carolina
1 review
0 helpful votes
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Rings are trash that turned my skin green
October 13, 2021
Updated review

Rings are trash that turned my skin green. They are almost exactly the same too.

Date of experience: September 12, 2021

I wanted a fall bundle package, fall scented bath bomb...
September 28, 2021
Previous review

I wanted a fall bundle package, fall scented bath bomb and candle please!

Date of experience: August 29, 2021
Minnesota
2 reviews
0 helpful votes
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Nice simple website & good welcome discount
September 11, 2021
Updated review

Nice simple website & good welcome discount. I love the concept of candles and surprise jewelry!

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Date of experience: September 11, 2021

Nice simple website & good welcome discount
August 28, 2021
Previous review

Nice simple website & good welcome discount

Date of experience: August 28, 2021
North Carolina
1 review
0 helpful votes
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Love this company!
September 11, 2021

Love this company! Always nice things and fast delivery.

Date of experience: September 10, 2021
Michigan
1 review
0 helpful votes
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Fast and easy thanks great gifts!
September 9, 2021

Fast and easy thanks great gifts! Really fast shipping

Date of experience: September 9, 2021
Connecticut
1 review
0 helpful votes
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Too complicated!
September 8, 2021

Too complicated! Forget the ring nonsense and cut to the chase, you're selling candles not jewelry!

Date of experience: September 8, 2021
Colorado
1 review
0 helpful votes
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Love the candles n the rings!
September 6, 2021

Love the candles n the rings! Most of the scents are awesome. N love the tins especially for traveling n gifts! Have ordered many, many times. N take advantage of the bogo!

Date of experience: September 6, 2021
Iowa
1 review
1 helpful vote
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Wood wicks
July 20, 2021

Although the scents are relatively good the wood wicks are Trash. Once you blow it out you play hell trying to get it to stay lit once your relight it. I feel like I wasted half of the candles getting frustrated with the wicks and just throwing them out. As for the jewelry... well I guess you get what you pay for!
Would not recommend nor will I purchase anymore.

Date of experience: July 20, 2021
Connecticut
1 review
3 helpful votes
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Not happy
July 13, 2021

I would of given a zero if I could... my daughter bought me one for mother's day. She was so excited. I wore it for 2 days and it changed color. I contacted the company and they said, "The ring received would be made from a base metal rhodium plating. To receive the longest life from this fashion jewelry ring, you should remove it before washing your hands, sleeping or applying lotions. Thank you!"... this would of been nice to know before I wore it and did not put it in a display case because clearly you can't wear it.

Date of experience: July 13, 2021
Oregon
1 review
2 helpful votes
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Worth the mess
July 6, 2021

Absolutely gorgeous rings inside the candles. I bought two candles and a bath bomb and all three rings are incredibly beautiful! It's a little bit messy trying to remove the pouch from the melted wax but so worth it!

Date of experience: July 5, 2021
North Carolina
1 review
0 helpful votes
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Too smokey
July 1, 2021

I inaled a lot of smoke after blowing out the candel it contined smoking for about five minutes i got it to stop smoking by scooping out the ambers with a spoon i should have waited to let the wax cool before diging out the candel. The ring was cheap iam mostly anoyed at how smoky the candel was afterr it burned. You have to burn the candel for a long time before you get the ring. Did anyone find the candel too smokey?

Date of experience: June 30, 2021
Oklahoma
1 review
1 helpful vote
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Great smelling and pretty
June 24, 2021

I have bought several candles from them! I love all the scents I have bought! They burn for a long time, and the jewelry inside is gorgeous! I keep coming back for more! The rings make perfect gifts for my daughters and myself! I have kept 2 rings so far! They don't break me out and they are a good fit since I got to put my size on there. Anyone that doesn't like them must be upset they spent 30 bucks and didn't get the 5000 ring and that is ridiculous!

Date of experience: June 23, 2021
North Carolina
1 review
1 helpful vote
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Didn't let me cancel
March 29, 2021

I called and they wouldn't let me cancel my order, what business does that, I should be able to cancel my order if I want too, so I would give it a zero if I could

Date of experience: March 29, 2021
New Jersey
1 review
2 helpful votes
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Bad customer service
March 26, 2021

Would not allow me to cancel my order 10 minutes after purchase. When I emailed them they told me they don't allow canceled order. I have never seen a company who does this.

Date of experience: March 26, 2021