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IVRose

3.1

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IVRose Reviews Summary

IVRose has a rating of 3.1 stars from 5,202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVRose most frequently mention good quality, fast delivery and long time. IVRose ranks 22nd among Women's Clothing sites.

service
1,227
value
1,019
shipping
1,025
returns
60
quality
4,335

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22,615 reviews

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Florida
1 review
0 helpful votes
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Absolutely horrible experience, worst customer service, only contact via email, phone number on file doesn't work. The unit number was missing form the address FedEx took it upon themselves to change address I've been begging IVrosw to contact them as they're the shipper. FedEx will not open a complain claim for me. I have been ignored for the past week. The only on that losses here is me, with $75.00 off with no clothes to show for. I will never ever use them again!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Michigan
1 review
0 helpful votes
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Color dissatisfaction
August 12, 2021

Color is not anywhere close to picture and sizing is horrible

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
GB
1 review
0 helpful votes
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Happy Customer
July 13, 2021

Items are great quality. Delivery took a while but very happy once received. First time of ordering and very happy with all items received. If you are happy to wait then defo order as you will not be disappointed

Date of experience: July 13, 2021
New York
1 review
0 helpful votes
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Don't Shop Here!
August 12, 2021
Updated review

This site is a waste of time! You order something and it takes a month plus to get to you! I did not know it would take forever to get my order, I was in the process of moving and they wouldn't even change the shipping destination. Despite several attempts and FedEx saying that they can change the shipping date. Horrible customer service!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021

There are a lot of cute items on this site
June 7, 2021
Previous review

There are a lot of cute items on this site. Excited to see them in person!

Date of experience: June 7, 2021
Malta
1 review
0 helpful votes
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Quite happy
July 13, 2021

Product looks cheap as material but colour and style as exactly as the picture. Skirt size perfect. Top size slightly big.

Date of experience: July 13, 2021
Mexico
1 review
0 helpful votes
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Poner la pÔgina en opción español por qué no todos sabemos ingles

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Virginia
1 review
0 helpful votes
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Deceiving pictures
August 12, 2021

The pictures were deceiving. I got the appropriate sizes, same I always do, but the materials have been cheap and make everything fit loose and awkward looking. I don't think I'll be ordering from this site again. I spent a lot of money and waited an entire month for an order that I was really dissatisfied with.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Mexico
1 review
0 helpful votes
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Clothes are made like Halloween costumes!
August 12, 2021
Updated review

Your products are junk! The Jewlery should be worn for kids under 10, the clothes are the material Halloween costumes are made from.
BUYER BEWARE!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021

Clothes are made like Halloween costumes!
July 11, 2021
Previous review

Your products are junk! The Jewlery should be worn for kids under 10, the clothes are the material Halloween costumes are made from.
BUYER BEWARE!

Date of experience: July 10, 2021
Texas
1 review
0 helpful votes
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Would not recommend.
July 13, 2021

Nothing looked as it did online. Sizing was way off. Did not receive one of the items and no refund was issued. Truly could only wear one to two of the items I ordered.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
GB
1 review
0 helpful votes
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Impossible to return
July 12, 2021

Very poor, closed my enquiry when I was still asking questions. Still non the wiser as to how to make an exchange.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
France
1 review
0 helpful votes
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Articls non conformes
July 12, 2021

Articles non conformes Ć  la description...

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Canada
1 review
0 helpful votes
Follow KIM I.
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Unhappy with product. Size and fabric wrong. Will not order again.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
GB
1 review
0 helpful votes
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The clothes themselves were really cheaply made, awful quality and didn't look anything like the pictures on the website.

I didnt receive an order confirmation email so was difficult to find my order reference.

I have never had to use WhatsApp to contact a company's customer service. I don't think this is a very professional way to contact customers. Also could only receive one message every 24hrs it seems. Customer service team not very helpful and were shocked that I wanted to return all 3 items back.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Louisiana
1 review
0 helpful votes
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Dresses
July 12, 2021

I love my dresses. They fit me so well and I got so many compliments on them. They shipped and arrived very quickly.

Date of experience: July 12, 2021
Georgia
1 review
0 helpful votes
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Theeee Worst
July 12, 2021

The quality of the clothing that I received is beyond cheap and nothing like the pictures. Stores like this should be shut down by the government for frauding people. I WILL NEVER SHOP WITH YOU AGAIN!

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Australia
1 review
0 helpful votes
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IvyRose
July 12, 2021

Quality of dress was poor, sizing wasn't accurate and return was expensive as only option is a return to China address. I now need to wait for them to receive item and hope they refund.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
CD
1 review
0 helpful votes
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Complain
July 12, 2021

I order 3 XL t-shirts and you sent to me 1 S size. I'm not satisfy

Date of experience: July 12, 2021
Texas
1 review
0 helpful votes
Follow Berenice G.
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It took more than a month for clothes to arrive. Clothes were poor quality.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
California
1 review
0 helpful votes
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Flower sandals
July 12, 2021

Very comfortable sandals! Exceeded my expectation!

Date of experience: July 11, 2021
Georgia
1 review
0 helpful votes
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Still waiting on order to arrive
July 12, 2021

How do I get a survey to rate my experience before I get the merchandise I ordered? Makes no sense.

IVRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021

From the business

Shop IVRose - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Jumpsuits, Swimwear, Tops and More. Free Shipping World Wide.


ivrose.com
London, LONDON, United Kingdom
+129
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