Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of IT Supplies

IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate IT Supplies?
grey stargrey stargrey stargrey stargrey star

IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

Instant Feedback

5,319 reviews

We monitor reviews for authenticity

Deena R.
1 review
0 helpful votes
Follow Deena R.
Unfollow Deena R.
Share Review
Report Review

Always a good experience!
December 1, 2015

Always a good experience!

Date of experience: December 1, 2015
Chris G.
1 review
0 helpful votes
Follow Chris G.
Unfollow Chris G.
Share Review
Report Review

Simple process all around
November 26, 2015

Simple process all around. Would buy from again.

Date of experience: November 25, 2015
Ron Y.
4 reviews
0 helpful votes
Follow Ron Y.
Unfollow Ron Y.
Share Review
Report Review

A representative contacted me to provide additional details on what to expect with the timing of the shipment as well as to confirm if I needed Lift Gate Service. Overall a good experience.

Date of experience: November 24, 2015
Steve A.
9 reviews
0 helpful votes
Follow Steve A.
Unfollow Steve A.
Share Review
Report Review

Pre Order questions handled very well
November 12, 2015

Pre Order questions handled very well. They have an unpack the box video and 1 hour of setup support. So, far, so good.
The video was not our exact model, so I followed it almost to the end and then had to use a couple pages of the manufacturer's User Guide.
Overall, a very good experience! I would certainly recommend colorHQ...we have already ordered supplies from colorHQ, too. The pricing was very good!

Date of experience: November 12, 2015
Karl M.
1 review
0 helpful votes
Follow Karl M.
Unfollow Karl M.
Share Review
Report Review

Calling was helpful, Live Chat Offline feature went unanswered for several days

Date of experience: November 2, 2015
JoAnn N.
1 review
0 helpful votes
Follow JoAnn N.
Unfollow JoAnn N.
Share Review
Report Review

Always receive my order in full and quickly
November 2, 2015

Always receive my order in full and quickly.

Date of experience: November 2, 2015
Allyson B.
1 review
0 helpful votes
Follow Allyson B.
Unfollow Allyson B.
Share Review
Report Review

...
October 6, 2015

Date of experience: October 6, 2015
Andrea D.
1 review
0 helpful votes
Follow Andrea D.
Unfollow Andrea D.
Share Review
Report Review

Hard to locate which maintenance kit our printer needs

Date of experience: October 2, 2015
Derek M.
1 review
0 helpful votes
Follow Derek M.
Unfollow Derek M.
Share Review
Report Review

Great service
September 28, 2015

Great service

Date of experience: September 28, 2015
Jerica L.
1 review
0 helpful votes
Follow Jerica L.
Unfollow Jerica L.
Share Review
Report Review

ColorHQ has been the best priced and has the best customer service. We typically get a call after we place an order to thank us. That's unheard of these days. We are a returning customer. Thank you!

Date of experience: September 16, 2015
James D.
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Fit and worked as anticipated
September 16, 2015

Fit and worked as anticipated.

Date of experience: September 16, 2015
benny w.
1 review
0 helpful votes
Follow benny w.
Unfollow benny w.
Share Review
Report Review

Simple site navigation, easy on thte eyes
September 2, 2015

Simple site navigation, easy on thte eyes. Had to scroll back up to find the submit order button, might be able to have this descend with the user down the page as info fields extend.

Was able to expedite shipping of spectrophotometer to get it from customs to my site just in time for a training. Thanks so much for the way of responding.

Date of experience: September 2, 2015
Emerson B.
1 review
0 helpful votes
Follow Emerson B.
Unfollow Emerson B.
Share Review
Report Review

Jim Memije is a great rep and should be recognized for his outstanding service to date. I will be purchasing a Canon IPF 8400 in August or September to take advantage of the $800 rebate offer.

Update on August 27: the IPF 8400 arrived on time along with everything else I ordered. Super service, highly recommended!

Date of experience: August 27, 2015
Troy G.
2 reviews
0 helpful votes
Follow Troy G.
Unfollow Troy G.
Share Review
Report Review

Quick
August 26, 2015

Quick. Easy. No issues.

Date of experience: August 26, 2015
Paul Z.
1 review
0 helpful votes
Follow Paul Z.
Unfollow Paul Z.
Share Review
Report Review

Fast
August 24, 2015

Fast

Date of experience: August 24, 2015
Bryan P.
2 reviews
0 helpful votes
Follow Bryan P.
Unfollow Bryan P.
Share Review
Report Review

Great experience, was delivered fast and it is looking good.

Date of experience: August 13, 2015
Allyson B.
1 review
0 helpful votes
Follow Allyson B.
Unfollow Allyson B.
Share Review
Report Review

It's good
July 13, 2015

It's good

Date of experience: July 13, 2015
Connie R.
2 reviews
0 helpful votes
Follow Connie R.
Unfollow Connie R.
Share Review
Report Review

For easy and pleasant!
July 8, 2015

For easy and pleasant!

Date of experience: July 8, 2015
Diane S.
1 review
0 helpful votes
Follow Diane S.
Unfollow Diane S.
Share Review
Report Review

Great!
July 2, 2015

Great!

Date of experience: July 2, 2015
Skip M.
1 review
0 helpful votes
Follow Skip M.
Unfollow Skip M.
Share Review
Report Review

Ryan was great!
June 29, 2015

Ryan was great!

Date of experience: June 29, 2015