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IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

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5,319 reviews

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Shirley A.
1 review
0 helpful votes
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Getting the credit card info in was harder than it should be!

Friendly response to my issue.

Date of experience: November 13, 2019
Gardner D.
1 review
0 helpful votes
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Fast and easy
November 13, 2019

Fast and easy.

Date of experience: November 12, 2019
MARY L.
2 reviews
0 helpful votes
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The orders come quickly and the prices are the best I find.

Date of experience: November 11, 2019
Peter V.
1 review
0 helpful votes
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The Best Supplies!
November 10, 2019

The Best Supplies! Great Prices! Fast Delivery!

Date of experience: November 10, 2019
Ricky L.
1 review
0 helpful votes
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Always a pleasure shopping on IT Supplies whether a simple order of ink or paper or as in this case a complete new printer. Shipping is fast and reliable. I am a fan!

Date of experience: November 9, 2019
PAUL S.
1 review
0 helpful votes
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Good prices and fast service
November 8, 2019

Good prices and fast service

Date of experience: November 8, 2019
Thea S.
1 review
0 helpful votes
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I asked for my big rolls of paper to be double boxed, and they were! Thank you

Date of experience: November 6, 2019
Bobbie B.
1 review
0 helpful votes
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Straight forward web experience
November 6, 2019

Straight forward web experience. Order came very promptly.

Date of experience: November 6, 2019
walter k.
1 review
0 helpful votes
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I have been a long-time customer of IT Supplies even before when it took over from AtLex. Last order, the delivery guy left the box out in the rain and when I came home it was sopping wet even affecting the stability of the individual cardboard packaging of the ink cartridges. IT said that this should not affect the cartridges' quality since they are heavily wrapped in the secure internal air-free tight plastic. I'm still using previously ordered ink cartridges and will check on the recent delivery's quality when the time comes.

Date of experience: November 4, 2019
Stephen S.
2 reviews
0 helpful votes
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Experience Excellent
November 4, 2019

Experience Excellent. Fast delivery

Date of experience: November 4, 2019
John C.
1 review
0 helpful votes
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Every was fine!
November 2, 2019

Every was fine!

Date of experience: November 2, 2019
Sandy N.
2 reviews
0 helpful votes
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First time I'm ordering online
November 2, 2019

First time I'm ordering online. I usually call.

Date of experience: November 1, 2019
Brenda P.
8 reviews
0 helpful votes
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Appreciate customer service, good information on products and ease of ordering. I receive confirmation of the progress of the entire order process, which is very reassuring!

Date of experience: November 1, 2019
MANAMI L.
1 review
0 helpful votes
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It was a bit complicate shopping cart
October 30, 2019

It was a bit complicate shopping cart. Needs to click for paying extra times and i wish the web designer of this company needs to learn more about web design for smooth shopping. I received quite quick after the order and appreciated. I want to buy more from here. Ink is good. Shipping is very good. Thanks

Date of experience: October 30, 2019
George M.
1 review
0 helpful votes
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Always a pleasure to order from you-prices are very fair and the website is easy to navigate. Thanks once again from a repeat customer.

Date of experience: October 29, 2019
Robert G.
1 review
0 helpful votes
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Always a good experience with IT
October 28, 2019

Always a good experience with IT.

Date of experience: October 28, 2019
Phil D.
1 review
0 helpful votes
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Pay Pal one touch very helpful plus IT uses 'remember -name & address' thank you very efficient...

Date of experience: October 27, 2019
Backdrop P.
1 review
0 helpful votes
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Clean, fast, and full of physiognomy
October 27, 2019

Clean, fast, and full of physiognomy

Date of experience: October 27, 2019
LENI W.
1 review
0 helpful votes
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EASY
October 27, 2019

EASY

Date of experience: October 27, 2019
Ken S.
1 review
0 helpful votes
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I was amazed at how quickly the order arrived
October 27, 2019

I was amazed at how quickly the order arrived. It came within one or two days!

Date of experience: October 27, 2019