ITRepairShop.net

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Delaware
1 review
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Great Customer Service
January 6, 2018

The service is excellent. Fast shipping, fair pricing and great customer service! Christian was great to deal well, excellent communication and attention to detail. Thanks!

Date of experience: January 5, 2018
California
1 review
0 helpful votes
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Excellent!
November 9, 2017

Fast shipping and great service! Thanks! What more can I say?...

Date of experience: November 8, 2017
Kentucky
2 reviews
0 helpful votes
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Excellant
October 18, 2017

Purchased memory chips, one shipped incorrect. Immediately corrected. Very positive experience. Highly recommend for your IT needs

Date of experience: October 17, 2017
Florida
1 review
0 helpful votes
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Best ever
October 5, 2017

ITrepairshop had the exact part necessary and got it to me in 2 days. The price was right and customer service very helpful.

Date of experience: October 4, 2017
California
1 review
0 helpful votes
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Good communinication, fast service
September 20, 2017

Thanks for your communication and fast shipping on my bluetooth adapter i ordered from you. I highly recommend you to anyone who is shopping for computer parts. You are my go to seller. Thanks Again!

Date of experience: September 19, 2017
Florida
1 review
0 helpful votes
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Great Experience
September 6, 2017

The shipping was really fast and one of the products got broken from shipping or in store. But they asked if I wanted a replacement or refund. They are fast at responding. I would totally buy from them again. :)

Date of experience: September 6, 2017
California
1 review
0 helpful votes
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Great communication and customer service.
September 5, 2017

Received defective item. Christian was on the ball at every step of the process to troubleshoot and ultimately send me a replacement item. He wins a new customer over and I definitely will purchase from this seller again.

Date of experience: September 4, 2017
Georgia
1 review
0 helpful votes
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Mother board help
August 30, 2017

Mr. Christian OrdoƱez helped me out with a problem I was having getting the "Manufacturing Mode" issue solved. He was quick to respond and cleared up the issue.

Date of experience: August 30, 2017
North Carolina
1 review
0 helpful votes
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Inspiron Motheboard
August 7, 2017

Quick response with motherboard power issue. Thanks to the tech's speedy response, my home repair service continues to run efficiently

Thanks ITRepairShop!

Date of experience: August 7, 2017
India
1 review
0 helpful votes
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Exellent after sales service
July 5, 2017

I purchased a graphics card on ebay which did not work for me and have to returned back. The seller was very prompt in asnwering emails and obliging for refund.

Specially appreciate the hard work of Chris (manager) who did his best in keeping a customer satisfied.

Date of experience: July 3, 2017
Texas
1 review
0 helpful votes
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Fast shipping and great customer service.
June 16, 2017

Ordered a motherboard and the system was unstable. Asked about getting a replacement and they immediately sent a new one in advance. I was able to test the second board which was good without having to wait to send the bad one back. Really appreciate the great service.

Date of experience: June 15, 2017
Washington
1 review
0 helpful votes
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Best Place to Buy Dell Laptop Keyboards
May 10, 2017

I needed some keyboards for my Dell E6440 laptops. I purchased them from ITRepairShop.net and, not only did I get the keyboards I needed but, I got the best service I have ever had on eBay. If I need any other Dell laptop parts, this will be the first place I check.

Date of experience: May 9, 2017
Maryland
1 review
0 helpful votes
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Awesome Experience
May 5, 2017

Great experience with ITRepairShop.Net. Had some issues with an item I purchased and they tried their best to resolve the situation and their communication was rapid and clear. Situation was resolved. Happy client.

Date of experience: May 4, 2017
Florida
1 review
0 helpful votes
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Great Business
April 25, 2017

The business this place does is top notch by me. They answered all question's and helped me when I thought I had a problem but I really didn't. I would recommend them to anyone. I will be doing more business with them in future.

Date of experience: April 24, 2017
Rhode Island
1 review
0 helpful votes
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A serious problem handled expertly
April 25, 2017

My customer came in with a machine that Dell said had bad memory. Turned out to be a mother board issue. ITRepairShop had what I needed but that board that also had an issue. Customer service was great sent me a replacement no questions asked and we got the customer up and running. I will certainly buy from them again!

Date of experience: April 24, 2017
Nevada
1 review
0 helpful votes
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Great Customer Support
April 18, 2017

Ordered replacement motherboard for Dell XPS 8500. Good price and very good support in answering questions.

Date of experience: April 17, 2017
Connecticut
1 review
0 helpful votes
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Very surprised...
March 29, 2017

Just want to say thank you to the owner of itrepair. He reached out and went put of his way to rectify the situation.

Date of experience: March 29, 2017
Christian O. — ITRepairShop.net Rep
over a year old

No, I replied regarding the status of your order and also let you know immediately once your order was shipped.
Furthermore, lithium batteries are not allowed in air cargo, therefore they are removed.
If you want to send the board back for a refund, just let me know.
We did not ship a damaged item, you are obviously using it just fine.

Canada
1 review
0 helpful votes
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Very attentive customer service
January 26, 2017

Got my purchase to me quickly. When an issue did appear they made sure to address the problem and fixed it swiftly. Very much appreciated. Thank you Chris and ITRepairShop

Date of experience: January 25, 2017
New York
1 review
0 helpful votes
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Reliable with fast service
January 10, 2017

I ordered a replacement CD/DVD drive for my hp laptop. They had the exact replacement in stock and mailed it out immediately. The price was very fair and it arrived by mail earlier than expected. I will definitly order from them in the future should my needs call for it.

Date of experience: January 9, 2017
Maryland
1 review
0 helpful votes
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Excellent service!
December 1, 2016

I ordered a refurbished Dell motherboard as a replacement and it arrived quickly but it was DOA. Tried many attempts testing along with an IT tech and no go. Worked with Christian Ordonez, who made a few suggestions which were already tried. He sent another mb right away and it works great! I have my i7 back again. Quick response and excellent service! If the need arises, will use ITRepairshop.net again.

Date of experience: November 30, 2016