Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate iSelect?
grey stargrey stargrey stargrey stargrey star

iSelect Reviews Summary

iSelect is a comparison website that helps Australians save on their insurance and utilities by comparing products from various providers.

This summary is generated by AI, based on text from customer reviews

Australia
1 review
0 helpful votes
Follow Jibak R.
Unfollow Jibak R.
Share Review
Report Review

Scum of an organisation
September 7, 2022

Did an online comparison and then decided to go with an insurer. Receive a call from these people when I have almost finalised my new policy and the girl keeps on harassing me saying why I don't wanna save money by going through them. Extremely rude. Says "It's rather odd that you don't wanna save money!"
Then she hung up. What a load of scumbags... Stay away from this mob

Date of experience: September 6, 2022
Australia
13 reviews
27 helpful votes
Follow Ming C.
Unfollow Ming C.
Share Review
Report Review

Yet another spammer
January 28, 2022

Yet another aggressive lead generating company without the ethics to verify email addresses before launching their spam.

Anyone can sign up with email addresses that do not belong to them and the spam begins.

Date of experience: January 28, 2022
Australia
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Recently we went through iSelect for health insurance comparisons. The Customer Service operator was persistent when we wavered offering one month free with NIB and a $100 MasterCard if we signed up. No MasterCard has arrived and when we didn't get the one month free we contacted NIB who indicated that ISelect were in no position at all to make the one month free offer. Be very careful in dealing with ISelect as they blatantly lie to hook you in.

Date of experience: June 11, 2020
Australia
1 review
0 helpful votes
Follow Harvey M.
Unfollow Harvey M.
Share Review
Report Review

Rubbish
June 6, 2018

Wrong info, when l complained no one wanted to help, l was told 5 to 7 days before l would get a call back.

Date of experience: June 6, 2018
Australia
1 review
1 helpful vote
Follow Adam G.
Unfollow Adam G.
Share Review
Report Review

Called them for comparison Private Health Cover (change current provider Medibank Private) 10 min. Got Best NIB for half price. However was given wrong information about annual Limit. Called NIB and was told never deal with Third Party. They $#*!ed up my policy. No Apologise! Nothing. Name of the person I was dealing with us - Omar Bou-Karroum - And they call them self Brokers? What a Joke!
Never again! Don't deal with them, do the research and called directly!

Date of experience: May 19, 2017
Australia
1 review
2 helpful votes
Follow Stuart A.
Unfollow Stuart A.
Share Review
Report Review

I went on line with iSelect to get a better price for car insurance. I filled out all the necessary questions, and an acceptable quote came up, BUT I had to phone them to finalise.
I then had to verbally go through the whole process again! Plus some unusual and I felt unnecessary questions too.
When they came back with the "revised quote" it was almost twice what they quoted on line!
I think this is dishonest and underhanded! Just a common tricksters game.
I have to say I have heard many complaints similar to mine.

Date of experience: June 6, 2016
Australia
2 reviews
6 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

Almost a scam
June 10, 2015

They act like they are helping and find you the cheapest one but then you find out that if they don't get a commission, they don't promote them. So you don't even get the full range

Date of experience: June 10, 2015