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ironSourceReviews 528

3.7
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ironSource Reviews Summary

ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189

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Belarus
1 review
0 helpful votes
Follow Петя Б.
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Проблемы решают довольно оперативно. Запрос в утром (8:00) в воскресенье бы решен к 11 часам. Это было второе обращение в течении недели. Первое тоже решилась в течении суток. Советую обращаться

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Fast and easy
September 6, 2021

Thank you for your help. It was very easy to get in touch with you and everything went fast: quick response and I was rewarded the missing credits. Thank you!

Date of experience: September 5, 2021
Nevada
1 review
0 helpful votes
Follow Bobby W.
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One the one hand, AFTER complaining to the game vendor, ironsource did release the promised reward.

On the other hand, all I was supposed to be signing up for was a "Wendy's $50 gift card", which then became a "chance to win a $50 gift card", then spawned a hydra-like unending list of other offers that it was signing me up for, never telling me that I'd actually completed the first sign-up. This morning I woke to 50+ spam in my inbox, and, while it did state "you can opt out" and "you're doing this of your own choice", I didn't feel like I had a choice.

By comparison, my wife got an offer to "play the tutorial" of some game (for more than double the reward I was offered), which she did, and when the promised reward didn't show 15 min later, she too complained & got her reward - without dozens of signups and spam - by morning.

It should be noted that I was offered other offers, but anything of a decent size required an outright purchase through ironsource. I'm a middle aged man, so offering me 15 different Olay purchase offers is not very targeted. And yes, I'd opted into the game's targeted ads, and I've never shopped for Olay products.

Date of experience: September 4, 2021
Colorado
1 review
0 helpful votes
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Quite straightfoward
September 6, 2021

Though the beginning is automated response, the real support comes in quite fast compared to other help centers.

Date of experience: September 4, 2021
Washington
1 review
2 helpful votes
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Smoke and mirrors
September 4, 2021

Well township is game that may be interesting but the principal of this review is not the gameplay, it is the smoke they put in front of their misleading mirror. To have ads that are click bait is the ultimate slap into anyone's face, as they go to download a fun looking game of strategy, by pulling pins out of a wall where water meets fire or the water drowns the animated character, only to find it has absolutely nothing to do with it, that it's a farm game and there is no pin pulling strategy at all. This is highly a disappointing strategy of the game developer using click bait to get downloads. Yes it works but you have no loyal player base and won't ever do nearly as well as you would advertising correctly, targeting other simulator game users or kids. Absolutely uninstalled and claimed my prize for making an account, contributed to the problem by downloading the game in the first place but at least I can rate and review.

Date of experience: September 4, 2021
Israel
1 review
0 helpful votes
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Great service
September 5, 2021

They provide really great service, really fast and really amazing
It's not something you come by every day

Date of experience: September 4, 2021
Florida
1 review
0 helpful votes
Follow Maramoni H.
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I sent a support ticket in about an offer that I completed that I wasn't credited for. I received that credit within an hour. Excellent customer service thank you

Date of experience: September 4, 2021
Indonesia
1 review
0 helpful votes
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Respons
September 5, 2021

The response was good, quick handover to users, just why was the tokensian process taking so long to get in? Please give me the token. I have followed the orders correctly

Date of experience: September 3, 2021
Ecuador
1 review
0 helpful votes
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Excelebte Servicio
September 3, 2021

Tuve problemas para obtener mis recompensas, apenas me comunique con ellos, respondieron mis correos y me dieron solución en un par de horas, al final del dia obtuve mi recompensa.

Date of experience: September 2, 2021
Texas
1 review
0 helpful votes
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Excellent customer service, was helped with my issue quickly. Solved my issues promptly, and efficiently

Date of experience: September 2, 2021
Philippines
1 review
0 helpful votes
Follow Marty L.
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Please fix the buzz break task especially download the app and play to gain points coin, I already reach the level 150 on candy crush saga but I didn't receive my points coin?

Date of experience: September 2, 2021
California
2 reviews
0 helpful votes
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Getting my points
September 2, 2021

There's only been a couple times where I didn't get my points but as soon as I reported it I got them within the hour thanks

Date of experience: September 1, 2021
Cuba
1 review
0 helpful votes
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Me resolvieron mi problema de monedas, pensé q las iba a perder y gracias a su rapida respuesta las obtuve,
Muchas gracias a ustedes

Date of experience: September 1, 2021
Brazil
1 review
0 helpful votes
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Resolvido rapidamente
September 2, 2021

Muito bom! Meu problema foi resolvido de forma eficiente e rápida. Entrei em contato há um dia e no outro dia os diamantes estavam na minha conta. Agradeço muito pela experiencia incrivel!

Date of experience: September 1, 2021
Germany
1 review
0 helpful votes
Follow Caterina S.
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Meine Anfrage wurde innerhalb von 3 Tagen bearbeitet und brachte auch das gewünschte Ergebnis. Schnell, einfach und unkompliziert.
Vielen Dank

Date of experience: August 31, 2021
Maryland
1 review
0 helpful votes
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Quick response time.
September 2, 2021

I've dealt with this site multiple times and they are always super quick and efficient. Thanks guy's

Date of experience: August 31, 2021
NL
1 review
0 helpful votes
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Problem solved
September 1, 2021

I have complete a task to earn some points but after 3 hours there was still no points in my account. Contacted the support and they fixed it within an hour. Please make sure that you read carefully the task guidelines and if you do everything right they will give your points for sure.

Date of experience: August 31, 2021
Turkiye
1 review
0 helpful votes
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Earn free token
September 1, 2021

İlgililer son derece ilgi ve alaka gösterip çok kısa sürede problemin çözümüne katkı sağladılar. Teşekkür ederim gösterdiğiniz ilgiye.

Date of experience: August 31, 2021
Brazil
1 review
0 helpful votes
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Joais no game Android
August 30, 2021

Ótimo o melhor minha experiência muito rápido e prático gostei eu recomendo muito que continue sempre assim muito obrigado

Date of experience: August 29, 2021
Indonesia
1 review
0 helpful votes
Follow Nur A.
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Fast Service!
August 29, 2021

Had a delay on some rewards being applied to my account, so I sent them screenshots. They processed my problem quickly in one day and my reward entered to my account. Thank you.

Date of experience: August 29, 2021