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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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New customer. Not much much to report. Thank very much. Have a nice day
I'm a new customer, but everything is going as expected so far.
I really have not been actively using the mailbox service as of yet. I am using it for a relatively new LLC. But I appreciate that it was relatively easy to set up the service, and especially appreciated that there were several physical address options that were fairly close to my residence (also office).
1st time seeing the facility in person to pick up a package. The process was quick and easy.
I have access to an additional address beside my personal home address for privacy.
The representative was attentive to my situation and help me solve it.
So far so good. No issues at this time. Why do I have to have so many characters in order to submit.
I've been using postal for a couple years now and I must say that it's been a very good experience. The services are very convenient with the option to view your mail online and have it discarded, scheduled for pick up or discarded. The options are limitless. The staff is also very professional and they go above & beyond. Thank you from a very satisfied customer!
I have no complaints or dissatisfaction with the service at this time. Postal1 is providing excellent service thus far.
Meet my expectations.The website could be enhanced to be more user friendly, intuitive to navigate and up to 21st century UX layout.
I have had a pleasant experience with IPostal services. From the opening of my mailboxes down to when I needed to switch mailboxes. The customer service has been amazing. I highly recommend IPostal to all my clients.
Fantastic service, no problem in setup.
Thanks guys and girls!
It was pleasant and quick. We worked on getting correct billing taken care of.
Signing up is difficult, when filing paperwork to be notarized You don't have the same selections when it comes to what form of identification you're using. Select two and then once you go to the proof portal, you select two more that are not the same. And now I have to file again paying $25 again?
Hi Whitney,
Thanks for your review. We are sorry for any difficulty you experienced.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. That being said, you need only 2 forms of ID, but they must match the criteria set forth by USPS.
We don’t charge any fee for notarizing your forms. If you prefer to use the online notary, which is provided as a convenience, they do charge $25. This is a one-time fee, unless you are notarizing documents for more than one person. If you are adding someone else to your account, they will require their own 1583, IDs and notary.
One of our Customer Service representatives will contact you to assist you.
Sincerely,
IPostal1
I haven't had any type of problem nor issue as of this date. Thanks
Easy transactions, great customer service. No problems at all.
Pleasant customer service - so far, so good with my new i postal box.
Fast and efficient handling of all kind of matters - fantastic
Everything has be kept up on and done in a timely matter! I hardly ever check in with my account because I have everything setup on an automated setting which was easy to startup. My experience so far has been great!
Very easy and just what I needed as I transitioned from one state to another
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mandy,
Thanks for your review. We are glad we were able to meet your expectations.
We are continually updating the website, and most customers fine it easy to use. That being said, we are always looking for ways to improve, and welcome your feedback. Please write to our Customer Service team.
Sincerely,
IPostal1