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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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District of Columbia
1 review
0 helpful votes
Follow Christopher W.
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Works as expected this far I have no doubt the service will meet my every expectation

Date of experience: July 23, 2024
Texas
1 review
0 helpful votes
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I like the service
August 2, 2024

I like the service. Very simple and easy. They provide all the services I expect.

Date of experience: July 23, 2024
Missouri
1 review
0 helpful votes
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The Price is inexpensive and they get the job done. It's only a few minutes away from my house

Date of experience: July 23, 2024
Wisconsin
1 review
0 helpful votes
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Simple and works as needed
August 2, 2024

Simple and works as needed. No issues with what I needed it to do.

Date of experience: July 23, 2024
South Carolina
1 review
0 helpful votes
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Great service!
August 2, 2024

Great service! I registered with them and it was from the start nothing but excellent service!

Date of experience: July 23, 2024
Arizona
2 reviews
0 helpful votes
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I haven't received any packages yet-but the staff are nice and helpful.

Date of experience: July 23, 2024
Canada
1 review
0 helpful votes
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The address was easy for Google Maps to locate and picking up my package took 3 mins.

Date of experience: July 23, 2024
Washington
2 reviews
0 helpful votes
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The sign up process is intense, but probably necessary for security. Couple with different last names was very complicated and had to call for help. Then only one of us actually got a confirmation. Had to call the actual facility and was told it was corrected.

We have only received 2 pieces of mail but seems to be working.

Date of experience: July 22, 2024
Larry B. iPostal1 Rep
over a year old

Hi Doris,

Thanks for your review. We are sorry for any difficulty you experienced with the set up process, but are glad to hear it has been resolved.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf.

Sincerely,
IPostal1

Ohio
1 review
0 helpful votes
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Great experience and thanks again!
August 1, 2024

Great experience and thanks again! I have referred you guys to others that need your help!

Date of experience: July 21, 2024
District of Columbia
1 review
0 helpful votes
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Great service and good communication. Good prices and a full spectrum of services.

Date of experience: July 20, 2024
Texas
1 review
0 helpful votes
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Love the service, looking forward to be with the service for awhile

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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It will be great to have someone at the front desk all the time,

Date of experience: July 17, 2024
Larry B. iPostal1 Rep
over a year old

Hi Sheila,

Thanks for your review.

Generally, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.

We are glad to hear that the issue was handled.

Sincerely,
IPostal1

Tennessee
1 review
0 helpful votes
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Date of experience: July 17, 2024
Washington
1 review
0 helpful votes
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Expectations went over what I expected. I appreciate the convenience of all the services offered.

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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Very simple process
July 23, 2024

Very simple process. Extremely easy to use.i would recommend it to anyone

Date of experience: July 12, 2024
Massachusetts
1 review
0 helpful votes
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We had some challenges when we started using bg the service, but so far so good

Date of experience: July 12, 2024
Massachusetts
1 review
0 helpful votes
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It's nice it's easy and it's safe for all packages and mail to be sent done being all over the place for once.

Date of experience: July 11, 2024
New York
1 review
0 helpful votes
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Having issues completing all of the steps required to activate mailbox, although payment keeps being debited

Date of experience: July 11, 2024
Larry B. iPostal1 Rep
over a year old

Hi Brandi,

Thanks for your review. We are sorry about the difficulty getting set up.

The USPS requires the Form 1583 be completed, notarized and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If they are not completed, you will still be able to use the address for your business without the mail function. That is why your account was charged, whether or not you file the Form 1583. Many customers use our addresses this way.

One of our Customer Service representatives will contact you to assist you.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
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So far everything is going as expected. I should not be expected to write a book... your service is as expected.surveys are not high on mi important list... accept it and move on...

Date of experience: July 10, 2024
California
1 review
0 helpful votes
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Process for adding a spouse was not working and could not do so after several attempts. However, there were no issues getting the system to work for an individual user

Date of experience: July 10, 2024
Larry B. iPostal1 Rep
over a year old

Hi Michelle,

Thanks for your review. We are sorry about the issue you experienced.

You should be able to add another person to your account. To add another person, you will need to send in another notarized Form 1583 and a copy of two forms of ID. Once this is done, we will be able to add that person's name to your account.

One of our Customer Service representatives will follow up with you to assist you.

Sincerely,
IPostal1