Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
We monitor reviews for authenticity
Simple and easy. Would recommend to anybody. Love the interface, easy to deal with staff
I bought the service online. Upon sign up, I was duped into paying for a notary. $25. I go this month to finally set up my business account and I get a call 7 days later saying they can't verify the address. So, I have a mailbox/physical address I've paid for and it's not coming up for the bank? I canceled my service with ipostal and wrote a bad review on trustpilot. They said somehow I really didn't exist. I'm a fake person. Demanded to get my information. All that does is tick me off to the point of coming for you. I don't have to prove anything. Ipostal was supposed to provide a service. For a month they didn't. They took my money and it took the bank to tell me they had scammed me. Be mad at yourselves. All over youtube people are talking about this service yet I go through the process and nada. I'm out $35!
I need to wait a lot of time to get the mails scanned and get the document verified (at the beginnig).
No answer in the ipostal address when I try to contact them.
Provided all the information requested, notarized forms etc. to no avail. Canceling service now. Do not recommend.
Haven't experienced using the account as of yet as I just started giving out my address for mail and packages to be forwarded to my virtual mailbox. Hopefully, in the near future I can give my honest opinion of usage... its a great idea didnt know it existed.
Very quick and easy setup! Trustworthy! I am glad I chose iPostal1. I do recommend anyone who is looking to set up a virtual address to use them.
I was charged twice for 2 oversized packages tho there were to regular size ones.
I use iPostal1 because that's what my commercial mail receiving agency uses for mail scans... I don't like that it doesn't integrate with my CMRA's own website, so I have to log into iPostal1 to look at my mail, and then log into my CMRA's website to request the mail be forwarded.
The UI is fine, although the price list doesnt apply to me because I'm not using iPostal1 for my actual mail service. Y'all really should provide something customized and skinned for each unique CMRA using your service.
Also what's up with the name?
Very simple and fast service. Just the way I like it. I recommend iPostal1 for anyone looking to use a digital mailbox service.
Estoy muy contento con el servicio por su atencion y rapidez en contestar todas mis consultas
Gracias ipostal1
I love the customer service provided. Nice staff and quick receipt of mail. Also, i love the feature of viewing mail upon delivery.
Hasta ahora no he tenido ningun problema...
The service is second to none, this is such a great amount of service for the money very helpful if you travel a lot for work.
I am impressed by the level of service. I was completely surprised. I received my mail quickly.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.

