Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You guys are amazing, I tried 3 different unlocking services online and they all failed. It took you guys only a few hours and boom! I will definitely recommend you to anyone who asks. If I can give you 10 stars I would!
Excellent service, kept me in the loop along the way and finally an unlocked phone that was blacklisted by the carrier. Thanks.
Hey Gus! Enjoy your Unlocked iPhone! We are very happy that you stayed satisfied throughout the whole process. We are doing the best we can to keep our services to the highest level! Again, enjoy your fully unlocked iPhone! Take Care!
Excellent, I get to find out about the outstanding balance for phone. I hope they could help me get it unlock for free
Thanx Marissa! We will keep you updated through your unique ticket for your case. Thanx again for sharing your experience with us :D
Zisis from the IMEI support team was helpful and professional. I bought an iPhone online that had been blacklisted and the website was easy to use and navigate. I paid for the expedited 1-3 day service but it wound up taking a month to find out the service was no longer available. In my correspondence with Zisis, they were professional and kind and direct and usually emailed within 24 hours. Im thankful for the refund and Im glad I chose this site.
Hey Lana. Thank you for sharing your experience with us here. Sorry that we could not help you, but we are happy that you stayed satisfied with our support. Once this services gets online, we will notify you! Take Care!
I requested for network unlock for my iPhone and service is very good. They have very good deals for phone unlock. Thanks for unlocking my phone.
Thank you Venkat. We are doing our best to provide the fastest and highest quality Network Lock Removal solutions. Enjoy your Unlocked iPhone :D
Bought Unlock Request to carrier, reply received, now working to unlock iphone. Good comms so know what's going on...
Hey Angus. Thanx for sharing your experience with us. Please let us know if there is anything else we can do for you or if you have other questions about your iPhone!
Super fast Service and responce, hopefully it will lead to results. Thanks in advance and hope to hear from you Sion.
Hey Bob! Thanx a lot for your great review! Let us know if you need anything else!
My iPhone forgot I'd and password how to tech money reper please help me how to unlock my iPhone*******
Hello Abdul. Please send us a question with your issue and an agent will get back to you with a suggestion/solution.
I did not yet get my code hope it will open soon thanks for helping me to not get lost hope to use my iphone 4s i really appreciate this site thank you once again...
Hello Maria. Please send us in private the Transaction ID of your order to locate it and give you an update of its status. We will do our best to sort this out as soon as possible. If you have questions about your order, you can reach us through a message. Giving us a 1-star review for a service you are still waiting, is not fair to us and to our team. Please remove this review since it is not related with our actual service. We will be waiting for your message with your Transaction ID.
Fast and simple Unlock service...
Thank you... for responding answered any questions
That I have...
Thank you very much...
Thanx George for your great review! Enjoy your Unlocked iPhone! If you have any questions, we are here to help!
Great unlocking service, all went extremely fast. They helped me with my iPhone 6, which is not the newest generation but it's still kicking :)
Thank you Robert for your review! Enjoy your Unlocked iPhone. IPhone 6 is still working very very good, so you made a great decision for keeping it and unlocking it! Cheers!
This is the second time I unlocked my iPhone. First was my iPhone 6+ then recently I unlocked my iPhone 7+. The unlock was faster than I expected. Very happy about it
Hey Crismar! Thanx for your great review! Enjoy your Unlocked iPhone 6+! If you have any questions, we are 1 e-mail away!
They took care of my issues 100%. I am totally pleased with the service provided. Excellent job. It took some time but well worth the wait.
Thank you Kathy. We are glad that you stayed satisfied with our services and support! Enjoy your Issue-FREE iPhone :D
I was getting my iPhone unlocked and the support and updates I was getting from Zisis was very helpful and up to date would definitely recommend the guys
Thanx Anthony for your great review. Enjoy your Unlocked iPhone! For any questions, you can send us a message anytime you want!
Done according to what was written, service cost is reasonable, customer response is great and was done proffessionally.
Hey Justino! Thanx for sharing your experience here! Enjoy your Unlocked iPhone and many thanx for your compliments :D
My iPhone 6 from Softbank Japan was locked and I didn't want to spend another $600 to buy something I already own. IPhone Unlock did the trick! Works perfectly!
Thank you Tracy! Enjoy your Unlocked iPhone! If you need anything else, you can just send us a message :D
I just pay 19,95 to download some guide to remove my phone from black list, but when i recived the info i think it was a joke, they are stealin customer, same info they charge me 19,95 its for free on google or youtube, everywhere online>Stop steal peoples
Hello David, can you please provide me your transaction ID so we can trace your order from our system? I will gladly communicate with you further if you have any issues with the eBook and how we can serve you better. Thank you.
I recently applied for unlocking my iPhone and all they do is give me a link of a document to download. That's it!? I applied for unlocking not to view such crap documents which are totally useless easily available unworthy information! I need my money refunded if u can't unlock my iPhone! Please stop all this crap. I guess all the good reviews are given by themselves!
Hello Santosh, can you please provide me your transaction ID so we can trace your order from our system? I will gladly communicate with you further if you have any issues with the eBook and how we can serve you better. Thank you.
I baught a unblacklisting for iphone 7+ but after a few days only, i received a message saying they couldnt do it because it wasnt possible with that imei sua they purpose me free of charge another test or refund. I chose the refun and a few minutes later only i was refunded. Then i only can say they are very honest and i will sure try their service in the future.
Thank you Alex! Sorry that we could not remove the unblacklist status of your device (Due to Fraud mark). We will be waiting for your second order :D
I purchased a blacklist removal for my iphone SE, but was not possible to get it after 3 tries
Zisis has informed me all the time and gave me refund in the end with the promise that he will mail me when unlocking for me will be possible.
Recommended.
Thank you Akis! Sorry that we could not provide you the service your iPhone required! Once a service gets online (And we already test it!) we will immediately update you!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Hey Plinio! This is our Goal! Provide as quick as possible our SIM-Lock Deactivation solutions. We really appreciate of your review and we are very very happy that you stayed satisfied with our services :D Enjoy your Unlocked iPhone!