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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
This summary is generated by AI, based on text from customer reviews
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Спасибо, что помогли разлочить мой iPhone 6+, по времени ушло недели 3, но это не так важно. Ещё раз спасибо :))
If not sure this service but I'm wish i will got good unlock my phone if it good i will tell another to use it
Hey Phonpait. Thanx for sharing your experience with us. Through out ticketing platform you will stay updated for every step of your order's status.
Absolutely no contact since the initial order confirmation 20 days ago. All attempts I've made to contact them since have gone unanswered. Yet another scam, avoid at all costs.
Hello Francisco. Can you please send us your Transaction ID to verify your order and give you an update about your order's status? There was an issue to our ticketing platform which caused some delays to our replies, but everything is back to normal for the past 24 hours. We are catching up with everyone.
I got a shop then works great for me it's faster easy ill be used this site to unlock in the future tanks
Thank you Jose (And nice bike!). Enjoy your Unlocked iPhone and we will be waiting for your future orders! Just, do not drive and use your iPhone at the same time :D
I have waited three weeks since I paid them. Phone is still locked. There's no update whatsoever. I tried to email them and of course there's no response. Pay someone else.
Hello Xi C. Can you please provide us the PayPal Transaction ID of your order to locate it and give you an update? An agent will reply within 1 hour after you send us your Transaction ID (The Unlock completions or rejections are being sent to everyone automatically, which is weird that you didn't received any updates).
Thank you for the good service!
The communication was great, was kept well informed. They have a system where you can follow the status of the unlock service.
Thanx Shahram! Enjoy your Unlocked iPhone! We are very happy that you stayed satisfied with our Customer Support Platform. If you have any questions or recommendations for improving our overall service, just send us a message!
THANK YOU SO MUCH REALLY GOOD SERVICE, FAST AND EASY ACCESS TO SERVICE SUPPORT, I'LL BE USED THIS WEBSITE TO UNLOCK MY PHONES
Enjoy your Unlocked iPhone Yesenia! We will be waiting for your other iPhones :D We have build our services and forms in such way, so the whole procedure to be quick and easy! Thanx again for your awesome review!
Fast easy and at a great price! I had been ran around a number of times by fake or no good unlocking services but not with iphone unlock zone in my book they are number 1
Thank you for this awesome review Kyle! You have no idea what this means to us and what we do. Enjoy your Unlocked iPhone and if you have any questions or issues, we will be always available for you. We are trying to provide High Quality and Quick services and I am glad that you recognized & stay satisfied with that :D
I'm still waiting for my unlock code but fast and simple. Looking for 2 using my new iPhone X on any Carrier. My friend States that he had excellent service here.
Hey Steven. Thanx for sharing your experience with us until now here. We will provide you as excellent service as we provided to your friend :D Once the order gets completed, you will be automatically get notified!
Buy a network unlock service, where they tell me that if you can not unlock the iphone they give me back the money and until now they have not done it, they are using paypal to cheat, I contacted them but I have not had any answer... I already received the money refund, remember to unblock the network Straight talk is difficult to unblock, to IPhoneUnlock. Zone I recommend you return the money without having to ask, thank you
Hello Fredy. We never leave a question answered! Please send us your PayPal Transaction ID to locate your order and verify that you are one of our customers. Once we receive it and locate your order will provide you an update of your order status.
Job was done before expected date. Communication was throughout good. No issues. Will recommend to anyone who needs help with any blacklist phone. :)
Hey Alescky. Thank you for sharing your experience with us here. Enjoy your CLEAN iPhone and we will be waiting for your future referrals :D
So far an easy process with a great price! As easy as punching a simple code into the phone plus a low fee and I just wait for an email!
Hey Chuc! Thanx for sharing your experience with everyone! When your device is ready and unlocked an automated message will be send to the ticket that was created right after your payment! If you have any questions, simply reply to the ticket!
Hello Iphoneunlock,
Till now no updated? The expected due date is already past.
Awaiting for your reply.
Hello Michel. Can you please send us your transaction ID to locate your order and give you an update? In rare occassions, there might be some delays for 24-48 hours.
Thank you for your support. I paid but I'm waiting for your feedback.
I don't know what is suppose to happen next? I paid. I got a email not saying anything about it. I also got a paypal email sent to confirm payment to you guys@IPhoneUnlock. Zone. Its not telling me or giving me any type of instructions so i am confused on what to do?
The service I received was exceptional, not only did it get done quickly and in the time estimated but the communication from start to finish was great to have.
Hey Alex! Thank you for this generous review! Enjoy your Unlocked and CLEAN iPhone! We are doing our best to keep our response time low, and all our agents are trying to help as much as possible. I am glad that you saw this and that you stayed satisfied with our services! If you have any questions, just send us a message!
Service taken a little longer than expected but at the end of the the job was done. So thank you for your service will use in the future.
Hey Evan. Sorry for this delay! Enjoy your Unlocked & CLEAN iPhone. If you need anything, just send us a message! Again, thanx for your great review!
Easy questions to answer and easy way to pay. After using other websites, this service has been the quickest and most reliable according to the ratings.
Hey El R. We are very happy that you stayed satisfied not only with our services but also with our quick & easy ordering procedure. Enjoy your Unlocked iPhone!
I haven't heard anything for you and I already paid and you guys are asking me for 3 times the original amount now. You've exceeded the time you said you'd take to contact me so I'd like to hear from someone and resolve me case asap
Hello Miguel. Please send us your Transaction ID privately to locate your order and give you an update. I do not quite understand what do you mean with the "original amount" term. Anyhow, send us the transaction ID and we will solve any issue ASAP.
Honestly this working very well now I enjoy my iPhone back I pay a little amount for big job. I recommended this service thanks a lot
Hey Juan. Thanx for your awesome review. Enjoy your fully unlocked and CLEAN iPhone! If you have any follow up questions you can contact us anytime you want by sending us your transaction ID (Or your iPhone's IMEI number).
Thank you for your support. I paid but I'm waiting for your feedback.
I don't know what is suppose...
Hello Rifat. Can you please send us your Transaction ID? We cannot locate your order without it to update you about the status of your order. Thanx.
Heard some good stuff about this site, just hoping to have my phone unblacklisted to be able to use im desperate!
Hey Alex. Thanx for trusting us to Clean Up your iPhone! You can send us in private your transaction ID to locate your order and give you an update!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Let me translate your message so everyone can understand it!
"Thank you for helping to unlock my iPhone 6+, it took 3 weeks, but this is not so important. Thanks again :)) "
Enjoy your Unlocked iPhone Svetlana! We are very happy that you stayed satisfied with our Unlocking services! If you have any questions, just drop us a message.
And you would say "Спасибо! Наслаждайтесь разблокированным iPhone!" (I hope I got this right!).