24 World

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
GB
1 review
0 helpful votes
Follow Jaylin H.
Unfollow Jaylin H.
Share Review
Report Review
So far, so good
August 1, 2023

The customer support on this site is incredibly fast and responsive. Both trades and deposits function smoothly. Although I haven't been using this platform for a long time, I am currently satisfied with their services.

Date of experience: July 31, 2023
Australia
1 review
0 helpful votes
Follow Hezekiah W.
Unfollow Hezekiah W.
Share Review
Report Review
Excellent provider
August 1, 2023

One aspect that brings me great comfort with this trading platform is their exceptional customer service. The representatives are incredibly friendly and always ready to assist. Additionally, this site offers the most competitive spreads compared to other brokers. I have given them a 5-star rating because they have consistently done an outstanding job!

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
Follow Triston S.
Unfollow Triston S.
Share Review
Report Review
Overall, not a bad platform
July 27, 2023

The platform offers a wide range of trading instruments, including forex, stocks, and commodities, providing traders with diverse trading options. However, the platform could benefit from more advanced trading tools and features to help experienced traders make more informed trading decisions.

Date of experience: July 26, 2023
GB
1 review
0 helpful votes
Follow Karson B.
Unfollow Karson B.
Share Review
Report Review
My review
July 25, 2023

I must say that this trading platform is a great broker - I've never encountered any issues with them. The withdrawals are always processed on time, and their customer service team is excellent and takes good care of their clients.

Date of experience: July 25, 2023
GB
1 review
0 helpful votes
Follow Jaidyn E.
Unfollow Jaidyn E.
Share Review
Report Review
Overall good experience so far
July 24, 2023

This forex trading platform offers a range of account types to suit different trading styles, including ECN and STP accounts. The platform is reliable, with fast execution times and minimal downtime. However, the customer support response time could be improved, as I have had to wait longer than expected for a response to my queries. Despite this, I have had a positive experience on this platform and would recommend it to others.

Date of experience: July 23, 2023
Australia
1 review
0 helpful votes
Follow Bruno H.
Unfollow Bruno H.
Share Review
Report Review
This platform is a great choice
July 22, 2023

This platform is a great choice for both beginner and experienced traders. The platform is easy to use and the range of trading tools is impressive. The customer support team is knowledgeable and friendly, and the educational resources provided are comprehensive. The spreads are competitive and the execution times are fast. Overall, I would highly recommend this platform to anyone looking to trade forex.

Date of experience: July 20, 2023
New Zealand
1 review
0 helpful votes
Follow Trevon K.
Unfollow Trevon K.
Share Review
Report Review
Not bad so far
July 18, 2023

This site likely warehouses or internalizes deals, known as market-making, due to the availability of micro lot sizes. As a result, there may be slight discrepancies in pricing compared to my other broker, particularly for larger notional amounts, which is dependent on the liquidity providers.

Date of experience: July 17, 2023
New Zealand
1 review
0 helpful votes
Follow Amira B.
Unfollow Amira B.
Share Review
Report Review
How all brokers should be
July 11, 2023

As someone who has worked in an investment bank and has used multiple brokers, in my opinion, you cannot beat this trading platform. Security of my funds is a top priority for me, and with this platform, I feel very secure. I did my due diligence and read through all of their compliance documents prior to signing up, and they have detailed their processes in a transparent manner and covered every aspect that a trader should be aware of. Their team is brilliant, with quick responses, and they offer cTrader, which is a brilliant feature. Additionally, their reports make accounting very easy. Overall, I couldn't recommend them highly enough.

Date of experience: July 10, 2023
Australia
1 review
0 helpful votes
Follow Lyric H.
Unfollow Lyric H.
Share Review
Report Review

In my opinion, this trading platform is the best in the forex industry, based on my experiences with several different brokers. Since I opened my True ECN account, I've been extremely satisfied with the low spreads (the best I've seen), generous leverage (1:500) which keeps margin requirements low, instant execution, and lack of slippage. Additionally, the customer support on this platform is truly exceptional. I received assistance from Alexis Christophides and Polina Parmakki, who helped me set up my account quickly using a team viewer connection, and Anna Costa, who approved my bank documents almost instantly. I really appreciate the professionalism, efficiency, and politeness of all involved. Overall, I've had a great experience on this trading platform.

Date of experience: July 8, 2023
Brazil
1 review
0 helpful votes
Follow Keenan C.
Unfollow Keenan C.
Share Review
Report Review
I only have positive things to say
July 6, 2023

From both a personal trader and account manager point of view, I have only positive things to say about this trading platform. The execution, low slippage, and spread have always been on point, outperforming other brokers I have used for the same strategy due to their feed quality. The commission is also very reasonable. What impressed me the most was when I started a Managed Account (MAM); my Accounts Manager was nothing but helpful and patient with me. I had many questions, and she always took the time to answer them, even the ones that might seem silly. She is always polite and prompt in her responses. I would highly recommend this platform to any personal trader or account manager.

Date of experience: July 6, 2023
GB
1 review
0 helpful votes
Follow Cyrus S.
Unfollow Cyrus S.
Share Review
Report Review

I have never encountered any issues with withdrawing my funds from this trading platform. Additionally, I have had no problems with their customer service. They are professionals and excel in everything they do, making them the best option.

Date of experience: July 4, 2023
New Zealand
1 review
0 helpful votes
Follow Keith J.
Unfollow Keith J.
Share Review
Report Review
I find it quite helpful
July 1, 2023

The team is highly responsive to queries via both live chat and email. The low spreads offered are better than most other brokers, and I have found the trade executions to be impressively fast. Additionally, this platform provides a free VPS service which I have used for three years now. The site also provides forex pairs and commodities analysis to members, which I find quite helpful.

Date of experience: June 30, 2023
GB
1 review
0 helpful votes
Follow Jameson S.
Unfollow Jameson S.
Share Review
Report Review

I have been using this trading platform for two years and have found that it offers excellent low spreads on major forex pairs. Additionally, it is now possible to trade cryptocurrencies 7 days a week. The online support has been top-notch, and on the two occasions that I have used it, the response has been quick and helpful. Overall, it is a great broker.

Date of experience: June 30, 2023
GB
1 review
0 helpful votes
Follow Jordyn K.
Unfollow Jordyn K.
Share Review
Report Review
I appreciate
June 28, 2023

I appreciate the way this trading platform treats its customers. I am giving them a five-star rating because they are not a scam, and if you make a profit, they will pay you. It's important to acknowledge the positive things that they do, not just focus on the negative.

Date of experience: June 27, 2023
New Zealand
1 review
0 helpful votes
Follow Britney H.
Unfollow Britney H.
Share Review
Report Review

I appreciate the bonuses provided on this trading platform, they are great. However, I think it would be even better if there were more welcome bonuses available. Trading frequently on here has been profitable for me. I particularly like that market execution has been added to the mini account for forex. I exclusively trade on mini accounts, specifically GBP/USD, because of the small spreads. The absence of requotes is also a great benefit for me. While it's positive that my pair has market execution, I do think that the list of available currencies should be expanded.

Date of experience: June 24, 2023
New Zealand
1 review
0 helpful votes
Follow Larry M.
Unfollow Larry M.
Share Review
Report Review

I have personally traded on it and was able to make a large profit of $356.91 from just one order. The one-click trader feature is very convenient for trading, and I also noticed that the spreads became narrower on all types of accounts. Another thing I appreciated was that this website added new languages, which I think is important for a broker to communicate effectively with clients in their native language. Overall, I have a lot of respect for this trading platform.

Date of experience: June 18, 2023
Singapore
1 review
0 helpful votes
Follow Alfonso L.
Unfollow Alfonso L.
Share Review
Report Review
Spreads are really low
June 17, 2023

The average spread for the EUR/USD pair on this site is 0.8, which is half as much as what I have observed on Alpari and FXPRO. After analyzing numerous trades, it is clear that trading on this platform could result in significant cost savings for me.

Date of experience: June 17, 2023
GB
1 review
0 helpful votes
Follow Maribel C.
Unfollow Maribel C.
Share Review
Report Review
Very satisfied with this broker.
June 8, 2023

I've experienced no re-quotes and fast executions on this trading platform so far. For the first time in 8 years of trading, I witnessed my order being executed at a price that was in my favor, even during a period of volatility.

For a long time, I accepted the unfair and obstructed trading practices as the norm in retail forex trading. But now, I won't tolerate them anymore. Overall, I believe that this site is a new breed in forex and is doing a wonderful job.

Date of experience: June 8, 2023
GB
1 review
0 helpful votes
Follow Joe J.
Unfollow Joe J.
Share Review
Report Review
Excellent Trading Signals
June 3, 2023

I found the trading signals for this forex trading platform to be very helpful for making informed trading decisions. The signals are generated by advanced algorithms and provide users with buy and sell recommendations based on market trends and analysis. The platform also offers a variety of educational resources to help users understand how to use the signals effectively. Overall, I had a positive experience with the trading signals and felt that they added value to my trading strategy.

Date of experience: June 2, 2023
New Zealand
1 review
0 helpful votes
Follow Yasmin M.
Unfollow Yasmin M.
Share Review
Report Review
Ben is a good manager
May 30, 2023

He keeps in touch with me regularly, which is a level of engagement I did not receive from my previous broker. Overall, I am very pleased with this trading platform and the broker's services.

Date of experience: May 29, 2023