IntellectualsZone

The service quality was deeply disappointing. The document provided was irrelevant to my specified requirements and contained references to other projects and incorrect facts, reflecting a lack of knowledge, professionalism and attention to detail.

Additionally, the deadline was not respected, and my order was postponed 4 times, causing significant inconvenience; and, as mentioned before, the final result to be akin to receiving an entirely wrong product, which is unacceptable.

Despite their claim of no upfront payment and satisfaction-based billing, I was required to pay in full at the outset, and later the maximum refund they could provide me was 10%, which is like a joke you are delivered a different product.

My requests for a refund due to these issues were only met with discounts on future orders,
After which I specifically mentioned multiple times that I am not interested in because I won't consider placing future orders with IntellectualsZone after this time-wasting experience.

Unfortunately, I can only hope the Bureau of Consumer Protection can solve this, as IntellectualsZone were totally unresponsive to resolving the matter in a respectful and satisfactory manner.

Update:
- After the review they increased to 15% refund (from 10%).
- The plagiarism results of the IntellectualsZone document arrived: 25% Similarity (just another unfulfilled promise)

I was having trouble downloading the file, so I contacted their support staff. They immediately identified the issue and gave me a solution. My browser needed an upgrade, after doing so I downloaded my file.

I am not an expert in tech so I usually face problems during signing up and online payments but the technical staff here is very supportive and helped me a great deal.

Over the past 9 months they never gave me a reason to look for another service. From their rates to work quality, I am more than happy and satisfied with them.