On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Instant-Gaming Reviews Summary
Instant-Gaming has a rating of 2.9 stars from 489 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 15th among Video Games sites.
We monitor reviews for authenticity
I am really happy with Instant Gaming, but want to be totally honest about the pros and the cons!
I will start with the negatives, which is that VAT is added on top of the listed price, so it isn't quite as much of a saving as it first appears. I assume as the website operates in many counties all with separate taxation rules. Also, there is a fee to pay via PayPal, which is always my preferred method when shopping online for safety reasons. I also think that it needs to be made clearer about DLC downloads, this didn't affect me, but I have seen negative reviews about people less versed in the gaming world getting caught out.
That being said, my personal experience was really positive. I bought two DLC for less than one full price on Steam. The codes were instantly in my account and were super easy to add to Steam. They worked perfectly and I have some cool new stuff in my game. I will 100% use Instant Gaming again and am really happy with my purchases.
All good, always receive the product, no issues at all
I received my game very fast, in a minute I had my code and it works very well. Thank you for the good service.
Schnell und kompetent, immer wieder kaufe ich gerne bei euch ein
I am buying games there for years now and not a single time did i have an issue, its my number one place to look for discounts on games.
Quick, easy and because of Legendoftotalwar had vouched for the integrity of the company i felt safe through out the process.
Worked flawlessly
I would give 5 stars but it was the first time I have to show my ID and it's a bit of an inconvenience, but otherwise the transaction went smoothly.
You ask too many questions, id verification and everything even thou I have an account and I bought stuff before, the savings are bot really savings since you add VATS after. And why do I need to confirm if I got it or not days after?
Easy to buy, no problems at all and a very good price
Fast response and instant assistance when needed ty
...
Dear Customer,
Thank you for your review.
Unfortunately, we are unaware whether you encountered an issue that could have resulted in this 1-star rating. If this is the case, we invite you to contact us through this link https://www.instant-gaming.com/en/contact-us/ in order to share any problems or suggestions. Thereafter, we will investigate your request as soon as possible.
Thank you for your understanding,
Kind regards.
My overall experience is good. There have been some issues that we have managed to straighten out, therefore I don't count them really as issues. So, apart from them, I have had none. As the title says, I keep coming back, so I must be satisfied. :)
If i could give zero starts I would.They took my money instantly yet I don't have a code to my game.They haven't replied to any of my emails or tickets (way to communicate) and they ask you to take a picture of your license I should've know they were a scam I will never use instant gaming again.
Dear Customer,
Thank you for your review.
We apologize for the slight delay on that specific day. However, please keep in mind that we may run these security checks if deemed necessary and with the good intention to protect our users and ourselves. Please also note that your code/game is not distributed by e-mail or by post, but is displayed directly in the “My purchases” section of your Instant Gaming account. We confirm that you received the code in your Instant Gaming account upon your purchase on the “20/08/2023”.
If you need further assistance or you prefer to receive a refund for the unused code, please contact us via this link https://www.instant-gaming.com/en/contact-us/ or by email through [email protected].
We thank you for your understanding and wish you a nice day.
Kind regards.
I am very satisfied with Instant Gaming services. Very high recommendation! 5 stars.*****
From the business
Instant-Gaming.com - All your favourites games for Steam, Origin, Battle.net, Uplay and Indie games up to 70% off! Digital games, Instant delivery 24/7!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Dear customer,
Thank you for your review.
We apologize for any inconvenience caused.
However, in accordance with the law, the situation requires that we ask our customers to provide us with a billing address in order to apply taxes to our products. The percentage of taxes applied to our products is set by each country's government authorities. This is why it can vary depending on the billing country you select. You are then free to select the billing address of your choice on the payment page to apply the right amount of tax depending on your personal situation. Keep in mind that in any case, the total is always displayed to you on the payment page and you can decide to proceed with your order or abandon the process. Furthermore, please keep in mind that we may run these legal security checks if deemed necessary and with the good intention of protecting our users and ourselves. We are sorry that it caused so much inconvenience to you and your shopping experience with us.
If you need further information, please do not hesitate to contact us through our support.
We thank you for your understanding and wish you a nice day.
Kind regards.