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InstagramReviews 460

2.5

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Instagram Reviews Summary

The overall reputation of the company reflects significant dissatisfaction, primarily due to a perceived lack of effective customer support and transparency. Customers frequently express frustration with automated responses and difficulty in resolving account issues, leading to feelings of neglect and confusion. Additionally, concerns about the prevalence of fake accounts and content moderation practices contribute to a toxic user experience. On a positive note, some users appreciate the platform's visual appeal and connectivity features. However, the overarching sentiment indicates a growing discontent with the company's responsiveness and commitment to user well-being, suggesting a need for improved customer engagement strategies.

This summary is generated by AI, based on text from customer reviews

service
171
value
153
shipping
122
returns
116
quality
154

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GB
1 review
1 helpful vote
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Theyll block you for literally having an opinion.If youve been on facebook then youll understand that instagram is also META and is controlled and run by woke imbeciles.If you do not agree with them youll be put on a suspension for up to 120 days. Its beyond a joke.For example i recently stated that Bill Clinton lied under oath on a post that was promoting him as a intilectual expert advisor...Long story short Apparently telling the truth goes against metas community standards. Kind of sums them up to a T. Id give it a swerve tbh...Spend years uploading your private for instagram to then shadown ban you without notice and steal all your photos from under you without warning. Its just not worth it anymore with these woke community standards If meta instagram was a country it would be North Korea the way they behave. Avoid at all costs. Twitter at least has some freedom of speech.Much better option.

Date of experience: August 24, 2023
Romania
1 review
0 helpful votes
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Instagram and Me
August 13, 2023

I was standing at the edge of the pond. Dim streelight reflecting off my face. My heartbeat constantly reminding me that I was still stuck in reality. With each second my mind was ready to drift off. Then someone came from behind. It was my old childhood friend. He offered me to stay at his house for a few days considering everything that has happened.While arriving there he reassured me that everything will be fine. Just when I was starting to feel better about myself, my eye caught Something I shouldn't have seen. On his phone there was was a conglomerate of vivid colors with a Plain white camera icon over it. It was Instagram. At that moment I lost it
My heart beat fastened
Blood rushed to my head
A fervent Rush of hatred began cooking inside my heart
In second I lashed out at my friend, I grabbed his tender neck and starter choking him.
The tussle and struggel
But with no avail
A few minutes later be came unconscious.
I stayed like that with my hands grappling his neck for a few more minutes to make sure he's dead.
Without saying a word I put on my hat and tale my leave
Drfting off into the darkness as If nothing happened.

Date of experience: August 13, 2023
Pennsylvania
3 reviews
6 helpful votes
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Instagram Stinks!
August 13, 2023

I am a senior citizen, and am not allowed to use this app for some unknown reason. Further, there is NO WAY to get in touch with a real personal to ask them WHAT IS THE PROBLEM? I have tried for TWO DAYS to contact someone with no luck and am done with it. Guess this place doesn't care too much for seniors.

Date of experience: August 13, 2023
Ohio
27 reviews
120 helpful votes
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2017 seems so long ago
August 11, 2023

I joined back in 2017 and, suffice enough to say, it's changed a lot, which wasn't for the better.

One, we could have lived without reels but they're trying to catch up to Tiktok, which is a stupid idea

Two, because of their focus on reels, they seem to mostly want you to post videos and will auto generate one, shoving it in your face.

Three, tying into the aforementioned, because of this focus on reels, hashtags don't seem to work as much. Now, the hashtags only show top posts, so if you're an artist, you might be better off posting elsewhere.

Four, the app and the website have gotten to be very hard to use. It's buggy as hell.

Five, this really did it for me. The ability to directly share to Tumblr has been removed. Tumblr shows it as an authorized website but Instagram doesn't and there's no real way to add it back.This is horrible.

Date of experience: August 11, 2023
Turkiye
1 review
0 helpful votes
Follow عبد الحليم ا.
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Very well
July 6, 2023

I love and i well ask my friends to enjoy in this site vey good and nice but i need more followers.but this site not bad for evry one

Date of experience: July 5, 2023
Colorado
1 review
7 helpful votes
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Instagram and its owners "Meta" will steal thousands of hours from its content creators and years of work — they will arbitrarily close your account with no recourse. While not violating ANY terms our account on fashion and lifestyle was closed for violating "community guidelines." Users can destroy brands and businesses if they "flag" your content in an attempt to steal your audience and compete.
Unlike similar platforms which penalize accounts briefly or temporarily—Instagram will simply close your entire page. If you try to contact support, you get a bot email reply. Horrible, horrible company and zero customer service.

Our thriving Instagram account with 190,000 loyal and dedicated followers was closed for NO reason.

Date of experience: July 4, 2023
California
2 reviews
1 helpful vote
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I want to share my recent experience with a party planner I hired for my son's birthday celebration on June 3rd, 2023. Events By Gerardo Cortez or (eventsby_g.c) I paid in advance for a party setup and decided to just have him create a balloon garland for our back drop. I ended up having significant communication issues with the planner.

I initially reached out via Instagram to confirm details but received no response. When I followed up via text, I was mistaken for a new client, but the planner assured me my order was scheduled for drop-off when they realized who I was. However, further attempts to confirm details were met with silence.

On the day of the event, despite multiple attempts to contact the planner, I received no updates or responses. It was only when I requested a refund close to noon due to the lack of service that I finally received a response. Unfortunately, the reply was dismissive, stating that they were too busy to respond as per my convenience.

It's now been over a week since the party, and I haven't received the refund nor any response from him. I wanted to share this experience to caution others when hiring party planners in the future. Always make sure they have good communication and reliable service before making payment.

Remember that Reddit is a platform for discussion, so be prepared for comments and possible questions from other users.

Date of experience: June 12, 2023
Hong Kong
1 review
0 helpful votes
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As a social media growth hacker, I'm always on the lookout for innovative tools and services that can help me and my clients achieve our goals. TurboMedia has been a game changer in my social media growth journey. Their platform offers a comprehensive suite of tools and services that have helped me skyrocket my clients' social media presence across various platforms.
One of the key aspects that sets TurboMedia apart is their data-driven approach. Their analytics dashboard provides valuable insights into my clients' social media performance, allowing me to make informed decisions and optimize our strategies. This has been crucial in achieving a positive ROI for my clients.
TurboMedia's customer engagement tools have also been a major asset. Their platform enables me to easily interact with my clients' audiences, fostering strong relationships and driving organic growth. This has not only increased brand awareness but also improved the overall user experience for my clients' followers.
Collaboration and communication are essential in the social media growth industry, and TurboMedia excels in this area. Their team is always open to discussing ideas, sharing knowledge, and working together to achieve common goals. This collaborative approach has been instrumental in helping me stay ahead of the curve and adapt to the ever-changing social media landscape.
In conclusion, TurboMedia has been an invaluable partner in my social media growth efforts. Their innovative tools, data-driven mindset, and commitment to customer engagement have helped me achieve outstanding results for my clients. I highly recommend TurboMedia to anyone looking to take their social media presence to the next level.

Date of experience: May 30, 2023
Massachusetts
1 review
2 helpful votes
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Her psycho boyfriend is posting on her behalf and causing anguish to her family and friends. I am trying to upload the legal documents only to be blocked everyday for 2 weeks.

Date of experience: May 28, 2023
Georgia
2 reviews
4 helpful votes
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Comports shoes
May 29, 2023

These shoes are very comfortable and the size is accurate. I will make a great recommendation. Buy it, you will like it very much

Date of experience: May 27, 2023
Georgia
4 reviews
7 helpful votes
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My account was deleted along with my linked facebook because I posted a quote from a TV show and they took it to be threatening, however a man made multiple accounts where he posted my friend's selfies threatening to r*pe her and Instagram refused all our reports saying "it doesn't violate guidelines." But two decades of my life are gone because instead of talking about r*ping women I post about TV shows! Naughty me! And I had no way to explain myself or make a case because they do not have phone support, chat support or email support or ANYTHING that puts you in touch with a real human being, so if a bot decides you're in the wrong, too bad, kiss your friends and your content goodbye. Years of memories with my dead loved ones, erased like they're trash. Disgusting. Enjoy collapsing under Tik Tok you soulless has-beens.

Date of experience: May 18, 2023
AE
2 reviews
0 helpful votes
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Simple and Elegant!
May 18, 2023

I was looking for something to wear to a formal party that was both simple and elegant. I came across light in the box, and purchase it looks elegant

Date of experience: May 17, 2023
Poland
1 review
1 helpful vote
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TurboMedia
May 10, 2023

TurboMedia is a trusted platform to grow social media. I think TurboMedia can be helpful for all beginners.

Date of experience: May 9, 2023
Romania
1 review
8 helpful votes
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Worst piece of garbage, always lags, alwyas not loading elements, anti-intuitive, not user friendly, impossible to work from laptop, anti-business, a piece of crap. Surely made by morons, this should no longer exists. Please destroy it and end this mania.

Date of experience: May 2, 2023
South Carolina
1 review
0 helpful votes
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Loging out
May 1, 2023

Instagram keeps loging me out then disabling my accounts i have like 100 different accounts now even when i send the picture to confirm.

Date of experience: April 30, 2023
Egypt
1 review
0 helpful votes
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ممتاز
April 29, 2023

يستحق السراء ويمكن الاستفاده منه حتي اذا كان اي غرض مر.نميري طمسامينيزس سمايلي تسليه يناصحه بمنيا كدعائم طمايري

Date of experience: April 27, 2023
Massachusetts
2 reviews
18 helpful votes
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Instagram and Facebook are the worlds largest scam companies. They've made several false invoices claiming my account owes them money for advertisement promotion. I have NEVER requested promo from neither Instagram or Facebook, nor have they ever promoted my page or posts. They don't even allow me to reach more than 20 people when I post a pic or story, yet alone promote me. This is the biggest scam company in the world right now.

Date of experience: April 11, 2023
Arizona
1 review
3 helpful votes
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Hacked
March 29, 2023

I've had instagram for years and I'm very disappointed at the lack of response when I sent them an email to delete my account as it has been hacked and the hacker is sending messages pretending to be me to hack others and I have not gotten any communication back on the matter. I thought they'd work faster to get this resolved.

Date of experience: March 29, 2023
California
1 review
4 helpful votes
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Child porn and ads
March 25, 2023

Lots of underage kids having sex in Instagram but ig don't care as long as they making money on it. Don't let your kids on, way too much sex, uncensored

Date of experience: March 24, 2023
Nigeria
1 review
2 helpful votes
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Good Platform
March 20, 2023

Very good platform to build up social media platfrom like instagram i recommend for everyone is just easy to use

Date of experience: March 18, 2023