Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Instagram

Instagram

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Instagram?
grey stargrey stargrey stargrey stargrey star

Instagram Reviews Summary

The overall reputation of the company reflects significant dissatisfaction, primarily due to a perceived lack of effective customer support and transparency. Customers frequently express frustration with automated responses and difficulty in resolving account issues, leading to feelings of neglect and confusion. Additionally, concerns about the prevalence of fake accounts and content moderation practices contribute to a toxic user experience. On a positive note, some users appreciate the platform's visual appeal and connectivity features. However, the overarching sentiment indicates a growing discontent with the company's responsiveness and commitment to user well-being, suggesting a need for improved customer engagement strategies.

This summary is generated by AI, based on text from customer reviews

service
171
value
153
shipping
122
returns
116
quality
154

We monitor reviews for authenticity

Nepal
1 review
0 helpful votes
Follow chhakel l.
Unfollow chhakel l.
Share Review
Report Review

THANK U...
January 20, 2021

Thank u all through the help of Instagram i can sell and buy a lot of thing and it make me easer and comfortable

Date of experience: January 19, 2021
India
1 review
0 helpful votes
Follow Darshan H.
Unfollow Darshan H.
Share Review
Report Review

Fantastic
January 20, 2021

It's very Good and it is the website in which we can get no of free followers and likes. Keep going and Thanks for service

Date of experience: January 17, 2021
India
1 review
0 helpful votes
Follow Suraj K.
Unfollow Suraj K.
Share Review
Report Review

Awesome
January 20, 2021

Its really amazing app.its service it too good and geniune. Ivpersonally recommend it to others to increase their followers.

Date of experience: January 17, 2021
Bangladesh
1 review
0 helpful votes
Follow Janealam J.
Unfollow Janealam J.
Share Review
Report Review

Free followers and likes
January 17, 2021

Trusted and secure site. No cheating... Free followers. And super fast likes.use it if you want more likes and follow

Date of experience: January 16, 2021
California
1 review
0 helpful votes
Follow Erica A.
Unfollow Erica A.
Share Review
Report Review

Quick and easy!
January 16, 2021

This site was very easy to use as a first business starter it was very simple to get the license I need it I will definitely use this again!

Date of experience: January 15, 2021
Philippines
4 reviews
1 helpful vote
Follow Shanaya L.
Unfollow Shanaya L.
Share Review
Report Review

Remarkable
January 16, 2021

Very remarkable... Very helpful because it gives confident and boost the confidence of the user! Wish to

Date of experience: January 14, 2021
Nigeria
8 reviews
2 helpful votes
Follow Fausat Y.
Unfollow Fausat Y.
Share Review
Report Review

Topnotch!
January 16, 2021

Practically all celebrities are here... Instagram where everyone one wanna be. Its a nice place to be.

Date of experience: January 14, 2021
Pakistan
5 reviews
1 helpful vote
Follow shaheer s.
Unfollow shaheer s.
Share Review
Report Review

Instagram is completely free of cost and is considered the best app for photo and video sharing. You can follow people on Instagram and people will follow back you on Instagram resulting in building an interactive following community. Instagram has very useful security and privacy policy and it is one of the most important advantages of Instagram. If you are interested in photography then Instagram is the best place to learn and improve your photography skills.

Date of experience: January 12, 2021
Virginia
1 review
0 helpful votes
Follow MICHELLE G.
Unfollow MICHELLE G.
Share Review
Report Review

LOVE THIS
January 9, 2021

Got as a gift and was great. Can either deposit or use as a gift card. You can even suggest where to shop.
I love this gift card

Date of experience: January 8, 2021
Massachusetts
12 reviews
19 helpful votes
Follow Erin G.
Unfollow Erin G.
Share Review
Report Review

Not secure site, accesses your private information and sells your data to across google and others. Go to parler and rumble or mewe.

Date of experience: January 8, 2021
Washington
2 reviews
39 helpful votes
Follow Lizzie B.
Unfollow Lizzie B.
Share Review
Report Review

Great social media
January 7, 2021

The only thing wrong is that sometimes I log into my Instagram and there are messages of thirst pedos that ask If I want them as my sugar daddy. Or people telling me how hot I am. I really don't appreciate this. As I am only 14 years old. If you could find a way to fix this it would be very helpful. Instagram.com is great but this is a major problem. Instagram if you could fix this the app Instagram would be a lot better and more people would use it.

Date of experience: January 6, 2021
Brazil
1 review
0 helpful votes
Follow Influencia E.
Unfollow Influencia E.
Share Review
Report Review

Muito bom
January 5, 2021

Não tenho o que reclamar, o site tem me ajudado muito, muitos seguidores chegou no meu Instagram, muitas curtidas.

Date of experience: January 4, 2021
India
1 review
0 helpful votes
Follow Fafal D.
Unfollow Fafal D.
Share Review
Report Review

Very nice
January 4, 2021

Instagram followers by followers badhane ke liye mast karr dunga sabko followers badhake mere sab pyare dosto ko

Date of experience: January 3, 2021
Uzbekistan
1 review
0 helpful votes
Follow Jony К.
Unfollow Jony К.
Share Review
Report Review

Мне очень понравилися сайт для накрутки! Советую всем это попробовать! Самый лучший сайт! Номер один!

Date of experience: December 30, 2020
Saudi Arabia
1 review
0 helpful votes
Follow aisha u.
Unfollow aisha u.
Share Review
Report Review

التغليف جميل والشحن والتوصيل سريع لم اواجه اي مشاكل لان خدمة العملاء تقوم بالرد فورا على الاستفسارات في دردشة االموقع

Date of experience: December 30, 2020
India
1 review
0 helpful votes
Follow Chirag M.
Unfollow Chirag M.
Share Review
Report Review

Nice
December 27, 2020

It is very nice and very helpful website. I really really very glad about that website.
Seriously thank.

Date of experience: December 26, 2020
Pakistan
5 reviews
0 helpful votes
Follow Farooq F.
Unfollow Farooq F.
Share Review
Report Review

About thair service
December 20, 2020

This is a the best platform. For friendship and life stiyle chating whith friends this is the is the best app in world and social network app this is the best app and network

Date of experience: December 19, 2020
GB
1 review
7 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

https://home-living.co.uk/

So following on from the review a couple of days ago home trading out of sunderland have not responded as promised.

So on the 21september i paid in full as request for 2 pictures from this company. Ive phone many times, been fobbed off about delivery dates, ive sent messages and recently a cancellation to the order, the multple lies and calls are not worth the hasstle. Ive asked for a refund, they have accepted and Helloo as expected they promised they are dealing with it (see message from them below)

"Hi Michelle I will have to chase this in the morning with the accounts department but your details have been passed on, I have appoligised for the delay on your items when I last spoke to you on the phone and many times in messages previous. Every where in the world is having delays at the moment not just us, I will speak to accounts tomorrow and get back to you"

Using covid as an excuse to push a couple of buttons on a keyboard for a refund is shamefull. Do they think people are stupid!

If you think of spending before xmas dont risk it. I would just point you in the direction of trust pilot like my friend did unfortunately not in time for me to not spend with them. Quite a few dissapointed people and a theme running through, bad management of issues, poor quality and issues with orders, complaints and list goes on.

We are now in december and no refund

Im not going away until this is resolved SORT OUT THE REFUND!

Date of experience: December 3, 2020
Maryland
1 review
1 helpful vote
Follow Kai K.
Unfollow Kai K.
Share Review
Report Review

I am a small business and attempted to gain users at which I was initially doing at a pretty good rate on my own. All of a sudden I start receiving these messages that they want to limit how often I do certain things such as remove those I follow that aren't interested in following my business or gaining additional followers. They thought I gained too many too fast and accused me of using another service to gain those followers. This is totally WRONG. I do everything on my own and am just trying to get a good start. I went into the help page function and watched their video which promoted Instagram's ability to connect businesses. What a joke! They hinder businesses and prevent me from gaining followers for my business. I won't last much longer using this tool - it is truly annoying. Every day, they allow me approx 10 - 50 new followers and they constantly prevent me from deleting more than a few that choose not to follow my business. I have a small business where I create and sell art and in turn, take the proceeds to donate to animal rescues. My business is on etsy.

Date of experience: November 13, 2020
India
11 reviews
8 helpful votes
Follow Zoey P.
Unfollow Zoey P.
Share Review
Report Review

Famous
October 30, 2020

One of greatest site to share our life on social media. So many filters to choose to give our photos a cool look.

Date of experience: October 30, 2020