InstaGeeksHelp

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Kenya
5 reviews
2 helpful votes
Follow Marvin G.
Unfollow Marvin G.
Share Review
Report Review
User friendly
September 1, 2020

Usability, or User Experience, is the art of making your website simple, user-friendly and easy to use. Understanding your customer's online behavior gives you insight into what works and what doesn't. One of the best books on Usability is entitled Don't Make Me Think by Steve Krug. The title spells out the rule of thumb when designing websites – make it effortless for your users, and they will stay; make it difficult, and they will leave. Some of the most basic and proven usability tips include proper use of taglines, intuitive navigation, concise content, and strategic use of visuals. Avoid confusing features or functionality. Do links and buttons appear clickable, as they should? Does the website flow logically? Is it abundantly clear where important information can be found? If not, your website has not been designed for usability.

Date of experience: August 30, 2020
Spain
3 reviews
6 helpful votes
Follow Salvador R.
Unfollow Salvador R.
Share Review
Report Review
Novato en CCcamGate
February 23, 2017

Todo perfecto. Tardaron 24 horas en llegarme pero funcionando a la primera.
Si sigue así renovaré no solo por un mes sino por más tiempo.

Date of experience: February 21, 2017
Arkansas
1 review
1 helpful vote
Follow Hilda P.
Unfollow Hilda P.
Share Review
Report Review
Technical support - Just in Time
January 23, 2016

A few weeks back and purchased a year of help for my husband. I was going to give it to him for his birthday. All of a sudden he started having problems with the computer and he was looking for help so I gave him your phone number and we are so pleased they way you worked and corrected the problem. It took a bit of time but finally is working the way it was means to do.

Date of experience: January 20, 2016
Pennsylvania
1 review
0 helpful votes
Follow Kathy K.
Unfollow Kathy K.
Share Review
Report Review
Great service
January 23, 2016

Have used service for several years & always found it to be excellent.

Date of experience: January 20, 2016

See reviews of sites as you browse!
Get the Chrome Extension.

North Carolina
1 review
1 helpful vote
Follow edward C.
Unfollow edward C.
Share Review
Report Review
OCT 16TH SERVICES
October 17, 2015

My experience today looks very good. I had two LapTop PC's which were acting up on me and Srikant worked very hard to get them straighten out. They both at lease let me in and sign on now which they were not doing when I called for support. It will take a while to see if everything is normal, but I belive it will. Thanks for todays help

Date of experience: October 16, 2015
North Carolina
2 reviews
1 helpful vote
Follow Jack B.
Unfollow Jack B.
Share Review
Report Review
Great
October 7, 2015

They have helped me over the past year and I am pleased so I renewed my subscription.

Date of experience: October 7, 2015
New Jersey
1 review
0 helpful votes
Follow Juliane M.
Unfollow Juliane M.
Share Review
Report Review
Helpful
October 1, 2015

Techs are very helpful, patience and resolved my issues, i will recommend the instageeks services to my froends and family.

Date of experience: September 30, 2015
Iowa
1 review
0 helpful votes
Follow Douglas B.
Unfollow Douglas B.
Share Review
Report Review
Great help
September 30, 2015

I would like to commend Support Techs Srikant and Azhar for their help in making my computer working again. Over the last week, I have had multiple problems and they diligently have worked all of them out. Their patience, knowledge, and productive attitude gives me great confidence in how they solve situations. I would recommend either of these two techs to help our ANYONE if they need problems solved. Again, thank you.

Date of experience: September 30, 2015
New York
3 reviews
0 helpful votes
Follow Ruth L.
Unfollow Ruth L.
Share Review
Report Review
Excellent
September 25, 2015

L will stay with InstaGeeks. They stayed with me five hours to solve my problems.

Date of experience: September 24, 2015
Georgia
1 review
0 helpful votes
Follow Carlieann H.
Unfollow Carlieann H.
Share Review
Report Review
AMAZING
September 19, 2015

They helped me with my computer needs in a reasonable amount of time. I would use again!

Date of experience: September 18, 2015
Mississippi
1 review
0 helpful votes
Follow Noble P.
Unfollow Noble P.
Share Review
Report Review
Exceptional Service
September 18, 2015

I'm very grateful for Insta Geeks for their assistance and professionalism. I would highly recommend to anyone who encountered the same problem I had. Thanks again for your assistance!

Date of experience: September 17, 2015
California
1 review
1 helpful vote
Follow Sharon H.
Unfollow Sharon H.
Share Review
Report Review
Excellent
September 17, 2015

I was very pleased with the support and help I received. The tech was very helpful. And pleasant

Date of experience: September 16, 2015
California
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review
Great help.
September 15, 2015

I was pleasantly surprised at the ease and speed of the repairs Thank you.

Date of experience: September 15, 2015
Texas
1 review
0 helpful votes
Follow Amanda B.
Unfollow Amanda B.
Share Review
Report Review
Excellent
September 15, 2015

The services provided by instageeks were very satisfactory and i would highly recommend them for future services.

Date of experience: September 14, 2015
California
1 review
0 helpful votes
Follow Hazel J.
Unfollow Hazel J.
Share Review
Report Review
So far, so good
September 15, 2015

Everything appears to be working well and I'm pleased that the information I was given does seem to be working. It's very early in this process so I will renew my review in a few days.

Date of experience: September 14, 2015
Oklahoma
1 review
0 helpful votes
Follow Glenda B.
Unfollow Glenda B.
Share Review
Report Review
Great
September 15, 2015

Much better to work with. Techs. I will recommend it to my friends and family.

Date of experience: September 14, 2015
Georgia
1 review
1 helpful vote
Follow Judy B.
Unfollow Judy B.
Share Review
Report Review
Helpful
September 15, 2015

Was very helpful with explaining problem and solution.

Date of experience: September 14, 2015
Texas
1 review
0 helpful votes
Follow marion S.
Unfollow marion S.
Share Review
Report Review
Excellent
September 14, 2015

Everyone was very helpful and explained things to me well

Date of experience: September 14, 2015
New York
1 review
1 helpful vote
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review
Fixed my problems!
September 14, 2015

Very detailed explanation of procedures involved. Courteous service. I recommend to others.

Date of experience: September 14, 2015
North Carolina
1 review
0 helpful votes
Follow Elisha N.
Unfollow Elisha N.
Share Review
Report Review
HELPFUL
September 5, 2015

Everybody was helpful and patient. They fixed the computer issue.

Date of experience: September 4, 2015