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Saraf Furniture

3.9

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Saraf Furniture Reviews Summary

Saraf Furniture has garnered a reputation for high-quality craftsmanship and a diverse selection of stylish furniture, with many customers praising the knowledgeable and helpful staff. Positive experiences highlight timely deliveries and effective customer service, contributing to overall satisfaction. However, significant concerns have emerged regarding delivery delays and inadequate communication, with some customers expressing frustration over unfulfilled orders and lack of support. This duality in feedback suggests that while the company excels in product quality and customer engagement, it must address operational inefficiencies to enhance customer trust and satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
113
returns
110
quality
108

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Amitesh S.
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I had really an awesome and superb experience with saraf furniture. I purchased a king size bed and a unique dining table for my home. If I talk about quality of product that is excellent and services are fantastic. Thank you saraf furniture

Date of experience: March 11, 2019
India
1 review
0 helpful votes
Follow Mohit S.
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I purchased a couch and dining table for home at discounted price. The quality of furniture is very good so far and saraf furniture offered me a best price.

Date of experience: March 10, 2019
Czechia
1 review
1 helpful vote
Follow Ekta S.
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I got all my home furniture like almirah, dressing table, dining table, bed, sofa set and etc from saraf furniture at discounted price. And the team delivered all the items in given time. They installed every furniture in very mannerly way. They were very polite and dedicated. Thanks saraf furniture team.

Date of experience: February 22, 2019
India
1 review
0 helpful votes
Follow Samarth S.
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I got a sofa set and bar unit from saraf furniture a six month ago. The quality is excellent so far and they offered me a discounted price. Thanks saraf furniture

Date of experience: February 21, 2019
India
1 review
1 helpful vote
Follow Hari K.
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From saraf furniture, I purchased best quality sofa set and bed for home at discounted price. I really like the design of sofa and bed. And the team delivered the furniture at given time. I am very happy with your services.

Date of experience: February 18, 2019
Colorado
1 review
2 helpful votes
Follow Pawan S.
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Not recommended to anyone, do not buy product from Insaraf (order number- INSF*******)
They delivered the bed but they are denying to do the assembling. They are saying that they don't have services in that area where they themselves delivered the product. I need to get the assembling done from any other carpenter. Upon asking that will they cover the cost and damages, if it happens by external carpenter, Insaraf is saying that they will not be liable for it. It's a sheer cheating. I don't know as how they will fulfill the terms of warranty if they cannot facilitate assembling. It is a sheer act of cheating.

Date of experience: February 16, 2019
India
1 review
0 helpful votes
Follow Anand A.
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I was searching furniture for office use. My staff told me about saraf furniture and i purchased table, sofa, and chairs at discounted price. Delivery guys delivered all furniture in given time. I'm really very satisfied & happy with the services of saraf furniture.

Date of experience: February 15, 2019
India
1 review
2 helpful votes
Follow Nagendra K.
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ORDER #INSF*******

Ticket #*******

Very poor quality products and customer service. This is a fraudulent company, they deliver very poor quality product and do not service in spite of follow ups.

My dining set broke and came apart in just 3 months. Spending so much money is not worth.

I am planning to approach customer consumer Court as after multiple follow-ups also they are not resolving my issues.

Never shop from them. Else get ready to lose your money

Date of experience: February 9, 2019
India
1 review
0 helpful votes
Follow Vivek A.
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I was looking for new furniture for my office and house at reasonable prices. Then i found saraf furniture, where I got excellent designer furniture like sofa, chairs, and table at genuine price.

Date of experience: February 5, 2019
India
1 review
3 helpful votes
Follow Prem K.
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One of my friend told me about saraf furniture, basis on her recommendation I purchased designer sofa set from saraf furniture at very reasonable price. Delivery guys were very decent and polite, their service is very good.

Date of experience: February 4, 2019
India
1 review
1 helpful vote
Follow Juhi C.
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I am having the most amazing experience after buying a bed and sofa from saraf furniture at affordable prices. I actually have never experienced such wonderful client services. The bed and sofa was delivered at given time. Thank you

Date of experience: February 3, 2019
India
1 review
0 helpful votes
Follow Rajan P.
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I purchased the whole furniture like sofa set, bed, dressing table, almirah and etc for my daughter's wedding. The whole experience was amazing. Sales guys are very polite; they helped a lot to select the right furniture's. Exactly I got sophisticated designs for the wedding at discounted prices. Thank you so much saraf furniture.

Date of experience: January 30, 2019
India
1 review
3 helpful votes
Follow Shiva P.
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07Aug:

Last week visited their model shop near HRBR layout, Bangalore. The shop is aesthetically done and the prices are OK. Store reps - Suresh and Pavan talked sense - Hence, we have taken a chance, ordering Kuber Bed, King Size with Top opening storage, Honey finish on 07Aug, 2018 - Order#INSF*******. Order value: Rs. *******. Shipment expected in 6 days, and another 7-8 days to reach Bangalore(from general Info mentioned in their website). Expecting the delivery by 21st Aug, 2018. Will keep you all posted of my shopping experience - helping easier decision making for future buyers.

09Aug:

Checked with Customer Support for the status of my order. They said, it should be shipped in 2-3 days time.(refer photo uploaded) Expecting shipment by 12th of Aug. Order Flow as expected. Awaiting shipment.

28Aug:

Got my bed delivered on 28th Aug (slight delay of 5 days, with Indian transportation and monsoon, it's a non-issue). The bed is absolutely fine and as expected. Polite delivery and assembly men. Super happy me:)
I took a chance with my first order and now they have my trust!

Date of experience: August 9, 2018
India
1 review
2 helpful votes
Follow Aarav B.
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I am extremely happy with solid wood kuber bed purchased from Saraf Furniture. This has been nearly two weeks of usage and till date no problems using it. The kuber bed has a sleek elegant design which suits my home. There is an oriental yet modern touch to the design made with Sheesham hardwood. All of considered, I'd express that the bed would be well worth the money. It reached me intact, in a prescribed time period n with excellent packing. If anyone is planning for similar kind of product, then jump on Saraf Furniture website (www.insaraf.com). Product wise and after sales service is best. I recommend Saraf Furniture Bangalore.

Date of experience: June 4, 2018
India
2 reviews
1 helpful vote
Follow Naveen T.
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Highly recommended!
February 7, 2018

We got a couch and coffee table from Best Furniture a year ago. The quality is good so far and they offered us a good price. Happy customer.

Date of experience: February 6, 2018