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IndiaMART

1.3

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IndiaMART Reviews Summary

IndiaMART has a rating of 1.3 stars from 395 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaMART most frequently mention customer service, fraud company and western union. IndiaMART ranks 597th among Marketplace sites.

service
135
value
130
shipping
120
returns
107
quality
118
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India
1 review
4 helpful votes
Follow V R.
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Fake company no proper response. All list buyers r fraud. SAMKASH ASSOCIATE which they listed on website is fraud. Refund issue not even proper response

Date of experience: February 8, 2020
Team I. IndiaMART Rep
over a year old

Dear Sir, We would like to know more about the situation. Kindly share your contact details with us so that we would be able to assist you further.
Thank you!

India
2 reviews
0 helpful votes
Follow Dipak T.
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All types issue solve that contact us this and solve your problems only for few seconds solustion ok thanks for again call us

Date of experience: February 4, 2020
India
1 review
4 helpful votes
Follow Sunil V.
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Indiamart is fruad
February 4, 2020

I m Indiamart existing customer I have Indiamart pay in online payment otherwise 2 time pay atomatic system pay in Indiamart Indiamart in promise to 7 days in my payment refund in me last 1 month not a refund in my payment

Date of experience: February 4, 2020
Team I. IndiaMART Rep
over a year old

Dear Sunil,
We apologize for the unpleasant experience. Kindly share your contact details with us in DM so that we would be able to assist you further.
Thank you!

Switzerland
1 review
0 helpful votes
Follow Anina S.
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Ich habe bei Bluecrosslabororatories bestellt und die Ware wurde auch tatsächlich verschickt.
Doch plötzlich habe ich ein Mail vom Versender Bestwayexpress Service erhalten, dass ich nochmals einen höheren Betrag als die Ware selbst via Western Union bezahlen soll, sonst werde das Paket nicht weitergeschickt.
Ich habe für die Ware 64Usd bezahlt und für den Versand 28usd und jetzt soll ich nochmals 77usd bezahlen?
Frechheit! Bluecrosslabororatories findet, dies sei nicht mehr ihr Problem.
Finger weg!

Date of experience: December 4, 2019
Australia
1 review
17 helpful votes
Follow David T.
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I found a company through the indiamart called Geno pharma limited which turns out to be a fake firm. They appear legitimate but take your money for goods, and then advise they need an additional payment for the goods to be released by a freight company for a refundable import/export certificate. The freight company also appears to be in on this scam as well. I noticed other people caught in the last month by this same firm but indiamart have done nothing to stop him advertising.

Date of experience: November 21, 2019
Team I. IndiaMART Rep
over a year old

Dear David, We apologize for the unpleasant experience. Kindly share your contact details along with the supplier's full contact details and payment proof in the private message so that we would be able to assist you further. Thank you!

India
1 review
12 helpful votes
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Pethathic
November 21, 2019

Pethathic. All Fake Buy Leads Are Given By Indiamart. After Taking 1 Year Advance Payment From Me, They Are Providing All Useless & Fake Buy Leads. Don't Ever Go For Their Paid Service. They Are Fraud & Cheaters. Anyone Is Most Welcome To Contact Me To Know More About Their Wrong & Useless Leads Given By Them. My Name:- Vikas Sarin (OSR DECOR, Dwarka, New Delhi), Mob: *******888. *******@gmail.com

Date of experience: November 21, 2019
India
1 review
6 helpful votes
Follow Sachet a.
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Indiamart itself is not reliable they will charge from sellers and after sometime they stop there service saying conflict on your firm.

Date of experience: November 15, 2019
Team I. IndiaMART Rep
over a year old

Dear Sachet, We apologize for the inconvenience. Kindly provide us with your contact details in the Private Message so that we would be able to assist you further. Thank you!

India
1 review
7 helpful votes
Follow Vipul M.
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#IndiaMart #badexperience #Vulnerable-dealing

Today I got a call during Client Meeting from the customer service executive of IndiaMart regarding joining their paid membership programme for digital marketing. Actually he had discussed the terms & conditions of joining this, few days back. But somehow due to busy schedule, I forgot to activate the online link and do the transaction.

Thats it! I think i have done this much to make him use harsh and high tone on the call! He used some hard words!
N Believe me my phone was on loudspeaker!
In front of my client, I felt embarrassed!
I replied, "Is this the way you approach all your clients? Is this the way IndiaMart promote the business? Lets please cut the call."
Saying "Thanks for wasting my time" He cuts the call.

After around a hour, a got another call from the dealing hand who dealt with me from IndiaMart complaining my mistake to not crediting the amount.
I just give her the feedback about the previous call, and how embarrassing his words prove in front of a client. And asked her " do they record calls" and she simply smiled and said, " No sir, we don't".

She tried hard to convince me to do the transaction and get the membership, somehow I believe to hold on the transaction for some more days.
From morning my mind is finding the reason Why he used such words and tone?
I am a client to them, I was supposed to invest on their membership programme, They are definitely gonna have some sort of benefit. Just because i delayed the transaction, even not having anything charged on my account, nothing purchased nothing sold, just a new client.
Unsatisfied with the way of approach.
#badimpression #indiamart

Date of experience: November 11, 2019
Team I. IndiaMART Rep
over a year old

Dear Sir, We apologize for the unpleasant experience. As discussed over the call, you have confirmed that the issue has been resolved. Furthermore, we would like to inform you that feedback has been shared within the team. Please be assured that we are here to help you.
Thank you!

India
1 review
0 helpful votes
Follow sidharth g.
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If you are looking to invest on IndiaMart please dont do that the inquiry you receive are all fake the same inquiry send to almost every seller of that area and they also make lead out of that inquiry. They will tell you that lead once sold can not be seen by other seller as you buy but the lead is not removed until 10 sellers buy that if seller post inquiry on your catalogue they will send details of 10-15 sellers via msg on that buyer how can you send message containing number of different seller if they they post inquiry on particular seller. All system of IndiaMart is Fake they are doing fraud to 90% of there seller from which they earn most. The people work at IndiaMart are illiterate most they dont now how IndiaMart provide inquiry to seller. If you have large Wholesale business rather to invest on IndiaMart call on the seller which sells on IndiaMart of same product i will guarantee you your business will do much greater than it will do if you enroll in India Mart. If you are small business man then make simple site and post add via google ad if will be much more greater result then it would be when you will be enroll on IndiaMart. If you wanna prove just do to IndiaMart site and search for some product and choose any of seller and post requirement on that particular seller you will notice that you will going receive to receive inquiry from lots of seller

Date of experience: November 7, 2019
Team I. IndiaMART Rep
over a year old

Hello Sidharth, We apologize for the unpleasant experience with IndiaMART. Kindly share your contact details with us so that we would be able to look into the issue and assist you with the best possible resolution. Thank you!

India
1 review
5 helpful votes
Follow Vicky J.
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False claims & fake buy leads system & money Laundering company who doesn't refund the amount when their illiterate bruts don't have the knowledge to work or redress mapping /releavant leads. They will make big business people who have taken an account worth more than 1, 20, 000 Rupees and give fake customer services where the service people just go to chill in the field & have zero understanding of the products. Since the launching of company's shares, they think they are above government & Consumer court & consumer grievances mean nothing. They are turning to be arrogant set of buttering sales team with illiterate bruts for SEO & mapping & fake buy leads which are bought by their internal team of software generated leads which are shooted to 50-100 people. They have 0 ideas about mapping. The only calls you will get is will be from housewives searching for 100-200 gram aloe Vera or instead from sellers or villagers who want to sell you their Farm produce. Such degradation in quality after launching the IPO is a major blunder and a setback is soon to be expected when there is a amalgamation of a cheap team just waiting to fill targets for their Bangkok/ Malaysia trip. They are ready to fool gullible & credulous clients just for their Bangkok fantasies

Date of experience: October 22, 2019
Team I. IndiaMART Rep
over a year old

Dear Sir,
We apologize for the inconvenience. Kindly share your contact details in the private message so that we would be able to look into the issue and assist you further.
Than you!

GB
1 review
5 helpful votes
Follow sean s.
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Indiamart Scam
October 22, 2019

Hello, I was scammed for £800 by a fellow called Bertrand Brown of Online pharma who was recommended to me by IndiaMart. After I was scammed I left a review on sitejabber to which Indiamart replied:

Response from Team I., IndiaMART Representative
Responded on 10/22/19
Dear Sean,
We apologize for the inconvenience. We have forwarded your concern to our team. Please be assured that our team will notify you of the updates in this case via email.
Thank you.
Believe me all they do is to get the thief to message you again still demanding money then tell you as far as they are concerned they have did all they could and that the case is now closed. I would recommend no-one to use Indiamart unless you want to just throw money to the wind.
Regards
Sean

Date of experience: October 22, 2019
Team I. IndiaMART Rep
over a year old

Dear Sean,

We apologize for the inconvenience. We have forwarded your concern to our team. Please be assured that our team will notify you of the updates in this case via email.

Thank you!

India
1 review
0 helpful votes
Follow Gurpreer S.
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Fraud Gun house
October 16, 2019

India mart is promoting a gun house whch does not care for qualityproducts are of poor quality by the name of citizen enterprises Ltd at westDelhi Shakti nagar, money is therevonly criteria. Please dont buy any airguns from citizen airguns

Date of experience: October 16, 2019
Team I. IndiaMART Rep
over a year old

Dear Sir,
We apologize for the inconvenience. Kindly share your contact details with us so that we will able to have a word with you regarding the isse.
Thank you!

GB
1 review
6 helpful votes
Follow Ardiel V.
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Scammers
October 6, 2019

I ordered Lipozen from Green Leaf Life Science Pvt Ltd. It never arrived. The courier asked me for more money when the product was on the way. Stupidly, I paid and then after they said that it was in custom because the size was to big and that I needed to pay another invoice. I never paid it because its clearly an scam. I spent more than 400 dollars. I emailed the company but they are ignoring me.

Date of experience: October 5, 2019
Team I. IndiaMART Rep
over a year old

Dear Ardiel,
We apologize for the unpleasant experience. Kindly share the supplier's contact details, your contact details, and a snapshot of payment proof so that we would be able to assist you further.
Thank you!

Turkiye
1 review
1 helpful vote
Follow Gerald m.
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I was refered to Odak Eczane Pharmacy. So after going through their web, I placed an order of 100bottles of Apetamin Syrup. Im greatful to God to have found this pharmacy.
So i decided to share the vibe after being victim of Indiamart Scams.
Thank you so much Odak Eczane Pharmacy.
I highly recommend this pharmacy to anyone who wanna purchase prescription and non prescription medicine, with or without prescription at very affordable rates.

Date of experience: October 2, 2019
Australia
1 review
0 helpful votes
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What a fake scam and ripoff
September 26, 2019

Pharma240 was contracted to supply a certain product. I paid for the product and then he asked for some bull$#*! phytosanitary report in which he asked for more money. I said no straight away and then he tried to hold me ransom. I lost my initial money. I wasn't stupid enough to give the extra fee. Stay clear. They are scammers

Date of experience: September 26, 2019
Florida
1 review
2 helpful votes
Follow Finn A.
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Scams
September 15, 2019

I requested medications and was contacted by several sellers. I ordered from 2 of them and they initially provided tracking. A few days later I was informed that the shipments were held up in customs and that I needed to pay a significant fee. I paid then a few days later I was again informed that another fee was needed, this one larger than the first. I never received anything and lost a lot of money. I contacted indiaMART at least twice through their complaints link. Absolutely no response. If you don't want to loose your money stay away!

I have an update I received this auto generated reply appearing to help.

Here's what happened: I responded about 3 times providing dates, names/contact info, as well as detailed receipts. Every time I received the same auto reply "apologizing for the inconvenience " and then asking for the same information.

It's beyond me why this group continues to conduct business through very deceitful vendors referred through them. There is no real accountability.

I conduct business with Ali Express. Their vendors are more reliable.

Again, to save frustration as well as you money

Stay Away!

Date of experience: September 15, 2019
Team I. IndiaMART Rep
over a year old

Dear Finn A., We apologize for the inconvenience. Kindly share your contact details and the payment proof along with the supplier details so that we would be able to help you further.
Thank you!

TZ
1 review
5 helpful votes
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Unreliable Supplier
August 25, 2019

I ordered my stuffs from K&M International Inc, Vadodara. We communicated and agreed on the availability of goods. Once the payment was made the supplier started showing his true colors. No stock and offered alternate product. I agreed to what he offered and trusted him but he sent all different colors and sizes which are of no use to me. In total I lost $1000 and I don't recommend IndiaMart and neither K&M International Inc. They are all cheaters.

Date of experience: August 25, 2019
Team I. IndiaMART Rep
over a year old

Dear Abbas, We apologize for the unpleasant experience. We would request you to kindly share your contact details with us along with the payment proofs so that we would be able to assist you further in this case.
Thank you!

GB
1 review
3 helpful votes
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I ordered clothes from this seller RAJESH JAIN but they never arrived.

Was told to wait weeks and weeks for items that never turned up. Took my money and then stopped responding to all messages. India Mart sellers are all fraudsters. Pls stay off this site and do not give them your money!

Date of experience: August 8, 2019
Team I. IndiaMART Rep
over a year old

Dear Mam, we apologize for the inconvenience. We would request you to kindly share your contact details so that our team would be able to look into the issue and should get back to you with the resolution.
Thank you!

India
1 review
2 helpful votes
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Low service
July 12, 2019

Low service provider. Totally waste of money. Some lead are genuine some are fake. Poor management seems.

Date of experience: July 11, 2019
Team I. IndiaMART Rep
over a year old

Hello Narender,
We apologise for the inconvenience here. Kindly share your registered contact details so that our team would be able to look into the issue at the earliest.
Thank you!

Washington
1 review
2 helpful votes
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I bought an item from Mahadev MediWorld. At first they did not respond at all to confirm my payment was received and their shipment was sent. IndiaMart did request they send it, which they did. They sent the completely wrong item and now neither IndiaMart or Mahadev MediWorld will answer any communications to correct the problem.
I ordered Procaine. The photo below shows I received Benicilin.

Date of experience: June 27, 2019
Team I. IndiaMART Rep
over a year old

Hello Linda,
We apologise for the inconvenience. We would request you to kindly provide all the related information and payment proof along with the supplier's details so that we would be able to assist you further
Thank you!

From the business

IndiaMART.com is India's largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform. Largest free online business directory & yellow page with listing of 1,945,00...


indiamart.com
Founded in 1996
Orange, B8, France