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IndiaCakes has a rating of 2.4 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaCakes most frequently mention customer care, delivery charge and next day. IndiaCakes ranks 7th among Dessert sites.
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I wanted to surprise my friend. I knew her choice for cake so I booked a cake for her from indiacakes website for the first time. Price was right, I wondering about the on time delivery. But it was on time. My friend was very happy with the surprise as the cake was of her choice. Taste of cake was good, Now I always preferred Indiacakes to book cake or flower for dearest one.
I heard about this site from my colleague. So I browsed the site and placed an order of pineapple cakes for my sister's bday. I found the cake-designs for which I was looking. I booking that immediately. Prices are also very nominal. They delivered cakes on time. The customer service is satisfactory. Cake was very fresh and yummy.
Good service with yummy and delicious cake. Happy with the service. Will order u guys in future
As well.
The Cake we order on that day shipped immediately, even though I placed my order in Philippines, quality of the product is good and we love it. Definitely we will order again.
Exelant I just wanted to let you know that I gave you a 5 star yelp review!... I truly do tell all my friends about you and your wonderful services!
Overall good, but late while delivering need to follow up several times .
Good experience .............
My experience with the site is highly disappointing. The policy is not matching with the site details. Highly dissatisfied.
Would not like to recommend it to anyone.
I put in my order for my dad's birthday three weeks before the actual date. I found out from my parents that they didn't receive anything. No notification of any kind from these folks, and when I contacted them two days later they didn't explain why they didn't deliver and asked if they can deliver now which was ridiculous. I give them one star for at least giving my money back. But I am not using them again.
Very Disappointed with the online purchase through India cakes. Ordered 10 exquisite Orchids and 10 Roses were delivered. And the birthday message was on a piece of paper. Contacted customer care, was told the orchids were out of stock so delivered roses.
When the customer has ordered and paid for Orchids, it is very unprofessional to conveniently change the order without approval. The piece of paper was the most careless attempt seen!
The cake was fresh and yummy. I had it delivered in patna and didn't expect the service to be good. But on contrary, the cake was delivered on time and was fresh and tasty. My folks loved it!
I request to all viewer do not buy cake from them they did not deliver cake on time. I order a cake in afternoon and after 9h in night when i call him they told we did not delivered today
Hi, I recieved the cake on time and also the quality of cake was good. Only it was little different from the image but the taste was good.
Thank you indiacake
Got the refund after just 45 days wait period+ dozens of attended calls+ dozens of ignored calls+ ignored emails+ "we won't mail the same to you, sir; it is limited to jst the call" replies.
2 stars for finally returning my wholesome amount.
Free tip: the support executive needs to come up with better reasons than "The delivery boy met with an accident, sir; we will deliver you the next day."
Thank you IndiaCakes for not delivering the cake even after 40 hours of the expected schedule.
Highly Grateful that you even charge for not delivering the cake.
The best Birthday so far--without a cake.
Reason for not delivering the cake was highly professional-"The delivery guy met with an accident, but we will deliver it in next 4 hours."
Thank you India Cakes for giving me this great experience.
A suggestion:
You should also add a 0-Star.
Why am I bound to Star-mark(even 1) for "Product Quality", without having it received?
India Cakes pvt. Ltd is not good at all. They are doing CHEATING business with their website. Dont believe this cheaters. I am working in Canada and i ordered a Christmas cake for my parents in India. They told me they have delivery service in main cities all over india. But they did not deliver cakes and not willing to give refund. Please dear friends don't order cakes from India Cakes. I lost my money. Now they are not responding my emails and phone calls. All the best CHEATERS...
They can't make deadline, they can't deliver the items after taking the price for the items, poorest customer support, poorest quality, please do not trust them and waste your money
Never buy anything from this website, worst site to buy anything also they show some other amount to pay and after the payment they charge something else. I ordered one cake from them and they just showed that it will be delivered on that particular day but actually they did not spoke to vendor. Worst website to go for.
The website needs to modify to accept proper order, though l order to the same delivery address, still they take delivery charge for each order, my question is why do they accept without proper manners and trouble the customers! Really hell business!
I never thought to celebrate my husband birthday without cake, but for my surprise you people fulfilled it.
I ordered cake on 31st with normal delivery for which slot was 11 am to 9 pm. And I am still waiting and chasing you guys for the cake and on your contact number now no-one is taking the call. Yesterday I called 3-4 times to your contact number and everytime I was getting reply your cake will be delivered in 30 minutes and for my surprise your callers are having lot of attitude problem.
I also paid 100rs extra as a distance charges which is no where mentioned on the site I paid this to deliver the order on the time but now it's all waste you guys have spoiled my day. Thanks for cheating.
Do not buy cakes from IndiaCakes
We ordered a cake with no delivery charges, they called saying there was system error and we need to pay the delivery charges or cancel the order. We declined to pay extra charges and cancelled the order, after an hour we got the mail that they processing the order without informing us. We tried a lot to convince them to cancel the order but they didn't agree. We already ordered cake from different place, at the end we end paying for 2 cakes.
Answer: Hi IndiaCakes.com is cake delivering company since 2004 It is based in Pune at said address - India Cakes Pvt Ltd, F 7, First Floor, North Block, Sacred World Mall, Wanowrie, Pune - 411040 It has delivered more than 10 lakh deliveries with more than 10 Lakh satisfied customer Be assured of delivery and service from India Cakes Support
Answer: Dear Customer Please send complaint email along with your order no on [email protected] We will check and reply Support
Answer: Dear Customer Please send complaint email along with your order no on [email protected] We will check and reply Support
Answer: Dear Customer You can contact us on 020-66222222 or 0091-7058892222 You can send us an email on [email protected] Support
India Cakes is a leading online cake delivery shop offering delicious cakes for all occasions. Browse our wide selection of cakes for fast delivery.
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