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I have operated as a professional digital publisher for over 5 years. Recently, due to a documented system glitch on Impact.com's end, my account was placed in a restricted state, and my legitimately earned balance of $1,100 has been arbitrarily frozen.
To date, Impact has provided absolutely zero evidence of any TOS violation. My dashboard remains active, yet their compliance and legal teams have gone completely silent. More alarmingly, they are actively ignoring a formal, ongoing investigation filed with the Better Business Bureau (BBB).
To fellow publishers, affiliates, and brands: beware of keeping significant balances in your Impact accounts. If their system experiences an internal error, your funds can be held hostage with zero communication, transparency, or accountability from their leadership.
I will update this review if and when their compliance team decides to act professionally, answer the BBB, and release the withheld funds.
Publisher ID: *******
Usama Kamra
Today I got my first withdrawal from Impact.com and it was really fast. Their support is always willing to help and they respond fairly quickly! The people who probably write the negative reviews are people who got banned because they tried to cheat! The only thing that Impact could improve is the reason you get declined or kicked out of some affiliate program! Other than that, they are a pretty good platform! Also, I wish some advertisers could respond faster than they do!
This 'company' just holds your earned money and never pay out. Do not have deals with it. Waste of time and efforts.