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IGXE

2.4

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IGXE Reviews Summary

IGXE has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGXE most frequently mention credit card, customer service and live chat. IGXE ranks 118th among Mmorpg sites.

service
24
value
22
shipping
23
returns
21
quality
23

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Virginia
1 review
5 helpful votes
Follow James w.
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Purchased some wow gold, and it was taken back by game support saying it was stolen. Their site claims it is all 100% legit farmed by their own people and none comes from cheats, hacks, etc. After talking to them, I was basically told they wouldn't help me because they finished the delivery and I got it stolen from me.

Date of experience: October 22, 2013
Germany
1 review
7 helpful votes
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STAY AWAY!
August 12, 2013

STAY AWAY!
Bought ISK for EVE online. Order was late but whtever. Then i receive en email from a GM from EVE telling me the money came from a hacked account and he took my isk away.
Igxe is a great way to get banned.
STAY AWAY!

Date of experience: August 12, 2013
Georgia
7 reviews
29 helpful votes
Follow Sophie A.
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I came across a review about IGXE that stated that they ask too much personal information. I want to make a request to those people who spread false details like this. This platform asks the minimal details just like any other website would do if they are involved in the virtual money transfer. Anyhow, this does not matter as the information that you give is secure here. As a regular user of this platform, I know that they are accredited and certified by Trustwave and GEOTrust. Anything that we provide here is absolutely safe.

Date of experience: June 18, 2013
Washington
1 review
2 helpful votes
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I just did business around 2 years, every times just worked very well, 20mins delivery and the customer Rep is pretty profession

Date of experience: June 17, 2013
Georgia
1 review
5 helpful votes
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So i bought about 500 mil of EVE Online ISK from this website. Everything was fine and dandy, the support was a bit slow, but i got my ingame currency in about 30 minutes. I wake up the next day to find a message from the EVE GM saying that i recently recieved In game assests from someone (an account) who has been verified as a gold seller... so basically i was never going to get my Isk, because they are using a flagged account. I contacted thier live support, who can barely freaking speak english, and reply like every $#*!ing 30 minutes, and told them what happened. They asked for screenshots of the GM's message and the transaction page ingame of the money being added and taken away and i did everything they said. Although i wasnt actually going ingame, i was using an app on my phone for EVE to get the screenshots, they still refused to give me a refund after HOUUUURS of $#*!ing doing all that they said. And now they just stop talking to me in live chat once they realize who i am. They have stolen from me and i have no idea what to do to get my money back. WORST $#*!ING WEBSITE EVER. DONT BUY! Use MOGS.

Date of experience: June 10, 2013
Brazil
1 review
6 helpful votes
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FRAUD
June 5, 2013

FRAUD

I have bought 40U$ in gold, and they did not deliver the order.
I have contacted them for 5 days, and they did not solve the issue.

Don't buy with them.

Date of experience: June 5, 2013
Spain
1 review
3 helpful votes
Follow Bakros T.
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I have recently bought Tera Gold- 2000 and I'm very happy with IGXE. I know some reviews are paid but not mine, and I have to say that it was extremely fast, in 5 hours I got my gold. I recommend this page. I think I will buy from there again.

Date of experience: May 3, 2013
Washington
1 review
1 helpful vote
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This service was brilliant, the Path of Exile Items was cheap! There customer service was the best ive seen!

Date of experience: April 1, 2013
Canada
1 review
5 helpful votes
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Lol i harass this company through chat every hour waiting for my gold, so far i recieved a third of my purchase, still waiting for it all. It got to the point to where they get pushy with me, all i want is my dam gold. I did once buy a cd key and got it within an hour, but selling gold isn't there cup of tea

Date of experience: January 4, 2013
Canada
1 review
5 helpful votes
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Absolutely terrible
October 31, 2012

Absolutely terrible. Asking for personal information. Where I work, where I live, address and everything! Proceeded to ask me for a copy of government issued ID. Preferable a Drivers License. STAY AWAY FROM THEM. They look to commit Identity Fraud and Account Stealing. ASKED FOR REFUND, THEY LEFT THE CHAT.

This was all for a $20 purchase of 1 item. Lesson learned. AVOID IGXE!

Date of experience: October 31, 2012
Virginia
1 review
5 helpful votes
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IGXE.com is a good site which we can trust, my friends and i have bought some times, we all love it and their staff.
Sometimes the currency was delivered quickly, but sometimes the delivery took more than 5 hours. How ever i have got the compensate that is 5% of the order which for the delay.
So cool, i love you

Date of experience: September 9, 2012
South Carolina
1 review
5 helpful votes
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DO NOT USE IGXE
September 5, 2012

DO NOT USE IGXE. I ordered 40k, it took them over 3 days. I tried asking for a refund, they refused it. They told me they would compensate me for more gold. I waited. They paid me what I ordered, no extra. When I asked about it they told me to buy more and they would include it. Bad service. I was hung up on three times. They told me 'it was just 5 percent more gold'... The bottom line is, they promised me it. Do not use it. Go to guy4game.

Date of experience: September 5, 2012
California
1 review
7 helpful votes
Follow Sumbodi I.
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Basically a scam...
July 23, 2013

Basically a scam... they take the real money from you with promises of a firm timeframe of delivery of your gold, then delay after delay, excuses after excuses...

In the end, real money out of your pocket and no delivery of anything, even though they make you do "this and that" like placing items on neutral auction house, placing another item on horde/alliance auction house etc etc...

DO NOT WASTE TIME AND MONEY on these scammers.

Date of experience: July 2, 2012
California
1 review
1 helpful vote
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I bought 20 K wow gold on igxe.com for the first time, i got my gold in 15 minutes and all went smoothly without any problems. Then I bought wow gold on igxe some times, it always goes well. And the customer service is great. They give me an 8% coupon code: IGXEPPSD******* to get 8% free more gold. Really thanks!

Date of experience: April 25, 2012
Canada
1 review
2 helpful votes
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Ok honestly, look@ the majority of the positive reviews for IGXE they read like they were written by someone who can't speak english. I bet you 70% of them are written by a employee or affiliate of IGXE.

"but PL is slower because they worry that pl too fast will lead my account be banned"
"Every time they can make me feel satisfied."
"On all questions her gives an answer and he doesnt need a long time for that."

Those are quotes from the first 3 5star reviews for this company on this very page. Look through them they are all broken english. Anyways I have had alot of good experiences with IGXE but a few very bad ones. Just recently though, I bought 50k plat on EQ classic cost about $300 because it was on a progression server. They said they needed a copy of my ID to confirm my identity. I said I've never heard of that before and i refuse to do it. So I asked them to cancel the order, they said it ha never been charged because it wasn't a confirmed ordered. I go look on my online banking the money had been taken. Go back and talk to the customer rep, they were very short with me told me outright they didn't remove any money and told me to take it to my credit card issuer or some Global Credit company... I had my online banking open the entire time without question they took the money now they refuse to return it. Sadly consumers like us have little protection against this because what we are paying for isn't tangible goods.

ANYWAYS I'm not one to write in the forums normally but, this is such a big scam be very leery do not use this site.

Date of experience: April 23, 2012
Romania
1 review
2 helpful votes
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They are selling illegal goods ( they do not have the owner's approval to sell virtual items, so once you buy from them you will have them removed or worse, your existing account will be suspended).

Once you contacted them also your email will be spammed forever. Obviously as it is the case with such filth, the unsubscribe option does not work, and nobody will ever reply to your emails unless you buy something.

Date of experience: April 22, 2012
Texas
1 review
2 helpful votes
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They are a terrible company. I asked a question about a bonus amount they promised on the site, and they said no. And then proceeded to say:
If you don't want to buy
Charles wayne Say:(2012-03-25 21:02:33)
We will just trade for others
Charles wayne Say:(2012-03-25 21:02:36)
Sorry
Charles wayne Say:(2012-03-25 21:02:42)
They need it atm

Then I was like hold on. Who is the customer. Me or you. He then proceeded to say:
Charles wayne Say:(2012-03-25 21:05:12)
We don't need a poor man like you

Wow. Good luck doing business with a site like this...

Date of experience: March 25, 2012
North Carolina
1 review
5 helpful votes
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I purchased PL, gold and blacksmithing. I get a call at 4am to log in and receive blacksmithing items. I explain power leveling is currently happening and lets wait unitl that is completed. Igxe did not listen to me. My account was banned, account was changed. I had to recover the account and reviewed the items. Did receive everything I purchased. Contacted Igxe and requested refunds on both order ******* and *******. I have been hung up on twice and online support does delays stating need to get with developer or power leverler. This has been going on for a week. I filed a complaint with BBB and disputed charges with credit card company. Now my account is permanently banned. Not safe or secure. BUYER BEWARE. Unethical business

Date of experience: February 4, 2011
Florida
1 review
2 helpful votes
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I ordered 1.5bil ISK for EVE online through this company. The delivery was fast, I will give them that. But mere hours after receiving the ISK I was notified that it was sent to me from a hacked account and the GM removed the ISK putting me in the negative. I attempted to resolve this with the company, but to no avail. They at first said that there was nothing that they could do for me, and after further dialog they said they would send me 1/3 of the amount ordered as "fulfillment of the order." I scheduled a delivery and then they attempted to deliver it right away anyways, and would not stop calling me telling me to log in or I would not receive the reimbursement at all.

I have filed a complaint at the Better Business Bureau and recommend anyone else who has a problem with this company to do the same. I am going to file a charge back as well, as this company does not deliver on their promised product. (Promised product being ISK in my game, and not a negative balance because they decided to give me money from a hacked account.)

To file a complaint with the BBB go to the following link: http://sanjose.bbb.org/Business-Report/IGXEcom*******375

Date of experience: December 19, 2010
District of Columbia
1 review
1 helpful vote
Follow j l.
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Dont Ever ORDER anything from them! Just don't do it! Pls find somewhere else!
Dont ask why... just don't if you want to save your money and time

Date of experience: July 21, 2010