logo

igogo

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

igogo

3.9
igogo.es

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

igogo Reviews Summary

The company enjoys a generally positive reputation, highlighted by fast shipping, competitive pricing, and effective customer service, which many customers praise for responsiveness and support. Numerous reviews reflect satisfaction with product quality and a reliable purchasing experience, fostering customer loyalty. However, concerns arise regarding inconsistent delivery times, issues with lost items, and inadequate communication during such incidents. Additionally, some customers report dissatisfaction with the website's language and currency handling. Overall, while many customers express strong support for the company, attention to improving service consistency and communication could enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
171
value
171
shipping
171
returns
116
quality
169

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow PATRICIA D.
Unfollow PATRICIA D.
Share Review
Report Review

Es estrecho y debes ajustar muy bien el objetivo para que no se vean los bordes en las fotografías.

Date of experience: April 22, 2015
Virginia
1 review
0 helpful votes
Follow Nicola M.
Unfollow Nicola M.
Share Review
Report Review

Mucho perfecto
April 22, 2015

Trae una funda perfecta para el móvil, una carcasa y un protector de pantalla mas fuerte que los normales.

Date of experience: April 21, 2015
GB
1 review
0 helpful votes
Follow Crystal M.
Unfollow Crystal M.
Share Review
Report Review

A++
April 21, 2015

He comprado varios y es un teléfono muy estable con un rendimiento genial para su precio.
El envio ha sido rápido y ha llegado perfectamente protegido.

Date of experience: April 21, 2015
Germany
1 review
0 helpful votes
Follow Helen C.
Unfollow Helen C.
Share Review
Report Review

Entrega rápida para ser desde china. 2 semanas.

Date of experience: April 21, 2015
Virginia
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

:-))))
April 21, 2015

Muy bonito, hasta la caja que trae esta bien. Dos baterias.

Date of experience: April 21, 2015
Germany
1 review
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review

El pedido me llegó bastante antes de lo esperado y muy bien protegido. Un vendedor excelente.

Date of experience: April 20, 2015
GB
1 review
0 helpful votes
Follow April C.
Unfollow April C.
Share Review
Report Review

Cumple con todo lo que dicen de el a un precio muy asequible. Estoy encantada. Solo tardaron una semana en enviarmelo. Muy bien!

Date of experience: April 20, 2015
Germany
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

Gracious!
April 20, 2015

Me encanta, es muy suave al tacto y llego rapidisimo, es mucho mejor de lo que esperaba y no es tan corto como parece, a mi personalmente me encanta el tacto y como queda, ademas los colores son chulisimos!

Date of experience: April 20, 2015
District of Columbia
1 review
2 helpful votes
Follow Melissa L.
Unfollow Melissa L.
Share Review
Report Review

Excelente precio.
April 18, 2015

Envío y recepción rápidos. Embalaje correcto, contiene todas las piezas.

Date of experience: April 18, 2015
Germany
2 reviews
1 helpful vote
Follow Blanca M.
Unfollow Blanca M.
Share Review
Report Review

Loved it totally.
April 16, 2015

Elegante reloj para vestir, es más bonito que en la foto.

Date of experience: April 16, 2015
Missouri
4 reviews
1 helpful vote
Follow Ramon F.
Unfollow Ramon F.
Share Review
Report Review

Es lo que pedi y funciona correctamente.

Date of experience: March 26, 2015
Washington
4 reviews
4 helpful votes
Follow Raymond B.
Unfollow Raymond B.
Share Review
Report Review

Muchas gracias
March 25, 2015

Muy bueno cable rigido y fuerte tanto el cable como las entradas que nombramente en este tipo se cable se salen las conexiones.

Date of experience: March 25, 2015
North Carolina
5 reviews
23 helpful votes
Follow Brandon L.
Unfollow Brandon L.
Share Review
Report Review

Muy bien acabadas muy buena calidad y muy buen precio. Ajuste perfecto y funda ergonómica para guardarlas después de usar.

Date of experience: March 25, 2015
California
6 reviews
7 helpful votes
Follow Jean L.
Unfollow Jean L.
Share Review
Report Review

Estoy contenta con el pedido y todo es de mi agrado. Producto 100 por 100 recomendable.

Date of experience: March 23, 2015
Wisconsin
7 reviews
15 helpful votes
Follow Anna R.
Unfollow Anna R.
Share Review
Report Review

Gracias
March 22, 2015

Pantalla fhd buena calidad va rapidisimo también buena camara resumiendo un movil de alta gama a un precio buenisimo.

Date of experience: March 22, 2015
Portugal
1 review
6 helpful votes
Follow Carlos M.
Unfollow Carlos M.
Share Review
Report Review

AVOID AT ALL COSTS
December 18, 2014

AVOID AT ALL COSTS

I've bought a Tablet through their site - www.igogo.es, and recieved it almost 2 months later.
The package came from China, so, to enter European boarders, I've paid more in taxes and paperwork than the money they asked for the tablet.
After 2 days the screen become impossible to see, when i asked to make an exchange the because of "defective goods" they told me to go to a specialised store and get a report of the malfunction...
Since they don't have a physical store, any other store, to make a repair or a report, you have to pay for they work.
In sum... even though they state on their site "100% satisfaction or money back", is a lie. Not only they don't give you the money, as they stop answering your emails or any try to resolve the situation.
Is cheaper to buy on a "real site", because a 58 euros tablet, with transport (2month) and taxes / paperwork, ascended to more than 140 euros... that money is now lost!
Customer care is awfull, no refund, no exchange... and as we are talking about chinese goods, you are lucky they work for 1 month...
Do not buy in igogo... not cheaper, not good.
CM.

Date of experience: December 18, 2014
GB
1 review
6 helpful votes
Follow Ana C.
Unfollow Ana C.
Share Review
Report Review

The Spanish language on the website is ridiculous! It seems as if it has been translated with Google and no idea whatsoever of the Spanish language! Cheap as the prices... or not? I am still waiting for a reply from them after a week, it is supposed to be delivered in two weeks max... will write more when/if it arrives!

Date of experience: December 10, 2014
Germany
1 review
10 helpful votes
Follow Klaus H.
Unfollow Klaus H.
Share Review
Report Review

I ordered 2 tablets with insurance for128€. The shipment is lost. Mails to Igogo.es will not be answered. Over PayPal I have got the Tracking number from Globalegrow (Igogo.es is only a Letterbox) and find that the Parcel is in Germany. Thats it for Globalegrow. If the schipment reached your country they think they have delivered to you.

Date of experience: August 16, 2014
Portugal
1 review
12 helpful votes
Follow Marco F.
Unfollow Marco F.
Share Review
Report Review

AVOID AT ALL COSTS
June 2, 2014

AVOID AT ALL COSTS. AVOID AT ALL COSTS.

They scam the byers. They sell ultra cheap stuff, with very high delivery expenses.
If you chose DHL, UPS or FEDEX delivery, expect 100% chance of customs retention and extra fees.

Spanish language site but NOT Spanish. CHINESE all the way. Products come from China. Expect many troubles with this site.

I bought a Tablet: 65.89 + Delivery expenses: 23.90 (DHL) + Insurance: 2.04 + Customs expenses: 34,06
Total: 125,89 (i didn't even added the car expenses "gas, highway, etc...")

Grey outer plastic was flawless no damage at all, brown outer box no damage at all, it had bubble wrap wrapped around the tablet box, Tablet white box with no damage at all.
And for some reason the Tablet touch screen glass was completely shattered. Since there was no outer damage at all, I assume it was damaged outside the box. Expect broken items out of manufacturing line. No quality control at all.

Worst On-line store in the world. I know that my expenses won't end here. I'm pretty sure they will not give my money back, with or without PayPal help, and I still need to send it back to China. Another 3 months until problem solved, and a lot more money spent.

Lost a lot of money.

AVOID AT ALL COSTS. AVOID AT ALL COSTS.

Date of experience: May 17, 2014
Spain
1 review
15 helpful votes
Follow Ester C.
Unfollow Ester C.
Share Review
Report Review

I purchased a smartphone a few days ago thinking that this was a Spanish site and I wanted the phone for Christmas. I paid 26€ for 3-7 day postage so it would arrive in time. They have asked me for another 30€ postage as they say my address is remote. If I knew of the costs involved before purchase I would not have purchased from them. Now trying to get my money back, but they are very slow, just keep sending messages asking if I can give another address, well you only have one address. I will now not get the phone I wanted for Christmas because it is too late to buy from somewhere else. Still don't know if I will receive my refund! Not happy, they have spoiled my Christmas

Date of experience: December 17, 2013

From the business

igogo: venta online de gadgets y electr?_nica. M? s de 30,000 productos al mejor precio: Tablet PC, M?_viles, Relojes baratos, Accesorios... Y mucho m? S!


igogo.es
Coventry