Idorashop

Stay away from this company.

I ordered a personalized pregnancy keepsake after seeing what appeared to be a beautiful 3D metallic figurine on their website. I paid $60 for the larger size, expecting to receive the premium product shown in their photos.

What arrived looked nothing like the advertisement. Instead of a solid 3D figurine, I received a very thin acrylic/plastic cutout with a printed image. The quality was extremely cheap and disappointing, and the product did not match the description or the pictures on the website.

I immediately contacted customer service with photos. They admitted the issue and offered me a 50% refund, telling me not to return the item because international shipping would be too expensive. However, they never actually sent the refund they promised.

I ended up with a product that was completely different from what was advertised, and the company failed to honor its own promise of compensation.

In my experience, this was misleading advertising and extremely poor customer service. I strongly recommend that buyers think carefully before ordering from this website. If you decide to purchase, use a payment method that offers strong buyer protection because you may need it. The company not only failed to deliver the product as advertised, but also failed to honor the refund they promised in writing.

I will never purchase from this company again.