International CPR Institute, Inc.

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International CPR Institute, Inc.Reviews 501

4.9

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From the business

International CPR Institute (ICPRI) is the leader in online CPR training. We offer online courses in CPR, BLS, AED, First Aid and Bloodborne Pathogens. All courses cover the latest guidelines and are developed by experienced and professional instructors.

Customer support is a number one priority at ICPRI. We make every effort to answer every phone call with a USA based instructor and answer all tech support emails within minutes.

Our online classes are an inexpensive and easy way to get your professional training on your time and at your convenience. Courses use a combination of text, pictures and video to present the material and you are invited to return and receive any important guideline updates that might have taken place since your last certification. Our website has been developed with usability in mind. You can take your classes from anywhere on any device.

All our courses come with a printable certificate and a signed wallet card which is mailed out the following business d...


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International CPR Institute, Inc. Reviews Summary

The company enjoys a strong reputation for its user-friendly online courses, particularly in CPR and first aid certification. Customers frequently highlight the effective organization of content, engaging visuals, and the convenience of self-paced learning, which together enhance the educational experience. The material is perceived as thorough and relevant, often exceeding expectations compared to more expensive alternatives. While there are no significant negative aspects noted, a few customers expressed a desire for even more challenging quizzes. Overall, the feedback reflects high customer satisfaction and a commitment to quality education in a convenient format.

This summary is generated by AI, based on text from customer reviews

service
2
value
3
shipping
2
quality
22

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New Jersey
1 review
0 helpful votes
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CPR/First Aid Training
September 13, 2021

This training provided a lot of useful information that can be used in the near future.

Date of experience: September 13, 2021
Arizona
1 review
0 helpful votes
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BLS CPR certification in about an hour
September 13, 2021

This course was well organized and very condensed, focusing on only what was necessary. The quiz was well written and reflected directly what was provided in the reading sections.

Date of experience: September 12, 2021
Maryland
1 review
0 helpful votes
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Excellent course
September 12, 2021

Information was clear, well-presented, easy to follow, and nicely illustrated. Test questions were also fair and worded well for clear understanding.

Date of experience: September 12, 2021
Illinois
1 review
0 helpful votes
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Very Satisfied!
January 4, 2021

I was very pleased with the materials, which was presented in a reader friendly manner; easy to comprehend. I was able to review the materials, videos and take the test at my own pace which was great; because I didn't feel the pressure and stress that normally comes with taking tests. Thank you.

Date of experience: January 4, 2021
Louisiana
1 review
0 helpful votes
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In the first place I disagree with taking an online CPR/First Aid class because the information cannot be properly conveyed compared to a hands on class. A person who is not well versed in CPR/First Aid will not retain much of the information from the training program. I am a former paramedic so none of this is new to me except when there are updates in the specific format in CPR which changes over time.

Second there were at least two errors in the information on the CPR portion of the training. I took this training several months ago so I am not able to more specific about my criticism, but in one example the narrator talks about using back slaps in conjunction with the Heimlich maneuver. I do specifically recall that when the American Heart Association included the back slaps with the Heimlich Manuever that Henry Heimlich, developer of the Heimlich, revoked his use of his name because he felt that back slaps only caused the foreign matter to become further lodged in the airway. Consequently, the Heimlich was changed to abdominal thrusts.

Eventually the back slaps were dropped because the AHA finally realized there was no data to support including back slaps in the routine. It is different when applying back slaps to an infant who one can hold face down and apply back slaps.

The second criticism had to do with one of the demonstrators who was clearly using poor form in doing chest compressions. He was doing the compressions from an angle off to the side and not directly over the manakin.

For these reasons I felt very dissatisfied with the training and it left me concerned that there were more problems with the training that I would have found if I had bothered to look more closely.

Date of experience: January 4, 2021
Sal C. — International CPR Institute, Inc. Rep
over a year old

Hi Michael, I'm sorry you didn't like the course and I'd be happy to offer a full refund if you could give me your full name or student ID #. Our course has received nothing but positive reviews since we have offered it online since 2007. Many more facilities and employers have given the green light to take the online courses because they have been proven to be just as effective. As a former paramedic, I'm sure you would have been required to take a live class and I'm curious why you took ours, knowing that. When we refer to the abdominal thrusts, we state "commonly referred to as the Heimlich Maneuver" which is acceptable to all parties. We'll take a look at the use of back slaps in conjunction with the abdominal thrusts and make changes that are required but the AHA has gone back and forth with that for years. We take criticism very seriously and use it to improve our website all the time and will take everything you state just as seriously. Again, the offer for the refund is still open, just send and email to [email protected] and make sure you include your full name and email address or student ID number if you have it. It should be on any of your paperwork.

Thank you,
International CPR Institute, Inc.

Tennessee
1 review
0 helpful votes
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CPR "KNOW HOW"
January 4, 2021

THE CPR TRAINING WITH INTERNATIONAL CPR INSTITUTE IS A VERY INFORMATIVE "KNOW HOW" TO DO IT AND DO IT PROPERLY.

I AM VERY THANKFUL FOR IT!

Date of experience: January 4, 2021
Indiana
1 review
0 helpful votes
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Great experience
January 1, 2021

The site was very well organized and I was able to navigate through it with ease. Very educational and easy to follow.

Date of experience: January 1, 2021
New York
1 review
0 helpful votes
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CPR
December 7, 2020

Very informative. Would tell my colleagues about this company.

Date of experience: December 7, 2020
New Jersey
1 review
0 helpful votes
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Very good
December 4, 2020

It was a very good experience very well explained.

Date of experience: December 4, 2020
Texas
1 review
0 helpful votes
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David
December 2, 2020

Received a lot of good new information. Definitely a good course to take.

Date of experience: December 2, 2020
Texas
1 review
0 helpful votes
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CPR Renewal
December 2, 2020

Excellent service. The material was very well organized.

Date of experience: December 2, 2020
Pennsylvania
1 review
0 helpful votes
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Just what I needed
December 1, 2020

It was a quick, updated good review of CPR. Well organized, demonstrations helpful. Response for card & certificate came quickly. I've used CPR Institute for several years to keep updated.

Date of experience: December 1, 2020
California
1 review
0 helpful votes
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Great site!
December 1, 2020

I love that I can refresh and renew my CPR skills without having to GO somewhere, ESPECIALLY during COVID issues. Thank you!

Date of experience: December 1, 2020
New Jersey
1 review
0 helpful votes
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Great course.
November 10, 2020

This course was great, site easy to use, content up to date, and cost effective compared to other online courses.

Date of experience: November 10, 2020
Pennsylvania
1 review
0 helpful votes
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Thorough and concise.
November 3, 2020

I've done this recertification for my license the last 3 renewals and found it very thorough and concise. Exactly what was needed.

Date of experience: November 2, 2020
North Carolina
1 review
0 helpful votes
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Wonderful Site
November 2, 2020

This site is very user friendly and easy to navigate. Courses are designed to maintain interest, and keep the viewer focused.

Date of experience: November 2, 2020
Sal C. — International CPR Institute, Inc. Rep
over a year old

Thank you so much for sharing, Jessica!

Washington
1 review
0 helpful votes
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Great site
November 1, 2020

Easy to follow, and very thorough. Fast and easy to the point.

Date of experience: November 1, 2020
Sal C. — International CPR Institute, Inc. Rep
over a year old

Thank you, Karen!

North Carolina
1 review
0 helpful votes
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Review
November 1, 2020

I have been using CPR Institute for years to renew my CPR Certification. Clear. Concise. Informative. Current. Helpful.

Date of experience: November 1, 2020
Sal C. — International CPR Institute, Inc. Rep
over a year old

Thank you so much for sharing Kathy!

Minnesota
1 review
0 helpful votes
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Director
November 1, 2020

Great service that covers all aspects of care and prevention very well put together.

Thank you

Date of experience: November 1, 2020
Sal C. — International CPR Institute, Inc. Rep
over a year old

Thanks so much, Jamie!

Massachusetts
1 review
0 helpful votes
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Quick and easy
November 1, 2020

I've used them for certification and renewal now a few times. Very intuitive and easy to understand

Date of experience: November 1, 2020
Sal C. — International CPR Institute, Inc. Rep
over a year old

Thank you so much Michael! We are so happy to hear that.