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ICMarkets

1.6

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ICMarkets Reviews Summary

The company's reputation is notably mixed, with some customers praising its competitive spreads, efficient live chat support, and overall ease of transactions. However, a significant number of reviews express frustration over withdrawal difficulties, lack of communication, and unresolved account issues, leading to perceptions of the company as untrustworthy. Many customers report challenges in accessing their funds and receiving adequate support, which has resulted in a sense of regret for engaging with the broker. Overall, while some find value in the trading experience, the prevalent concerns regarding customer service and fund accessibility overshadow these positives.

This summary is generated by AI, based on text from customer reviews

service
9
value
8
shipping
5
returns
5
quality
8

We monitor reviews for authenticity

Massachusetts
3 reviews
0 helpful votes
Follow Dane W.
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Hüten Sie sich vor diesem Broker, er ist betrügerisch und wird Sie um Ihr hart verdientes Geld bringen.

Products used:

They dont care about how much you deposit but they are making lot of noises when you withdraw. I deposited 5000$ through crypto and trying to withdraw after 1 week, they are keep rejecting just for 5000$ and asking so many documents.Dont waste your hard earned money in this platform, one of the WORST platform in FOREX MARKETS.I am glad i can share my experience and breakthrough now that i have my money back, Anyone having similar issue should reach out to me via my e-mail (Dianajoy210 @ outlook. com) Talking about it surely helps and I can offer whatever I've learnt to help get your stolen money back.

Date of experience: March 5, 2026
Georgia
4 reviews
3 helpful votes
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I am writing this to let victim of this company know; withdrawal of your funds is 100% possible with the help of the agency i mentioned below. IC markets refused to process my withdrawal request until i involved this team. Seek help and don't suffer in silence.

Products used:

Notify (𝐬𝐮𝐩𝐩𝐨𝐫𝐭-𝐬𝐭𝐚𝐭𝐢𝐨𝐧 . 𝐜𝐨𝐦) via their website for guidance and withdrawal assistance. This team was able to effect a withdrawal from ICmarkets and i'm impressed.

Date of experience: March 1, 2026
Virginia
1 review
0 helpful votes
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HOW I GOT MY FUNDS BACK.
January 19, 2026

Please if you are reading this review, don't invest any money with them or if you have already deposited some amount, don't deposit more, i was also misled by the broker. Everything will look perfect until when you decide to with draw funds. They pushed me hard to deposit more funds, but I realized it wasn't normal. I reported my case to PRO UPSH0T and they got my funds back.

Date of experience: November 30, 2025
California
2 reviews
0 helpful votes
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My experience with IC Markets became extremely stressful when I attempted to withdraw around $88,000 (eighty-eight thousand dollars) from my trading account. What should have been a straightforward process turned into days of waiting with no clear updates. Their support responses felt repetitive and didn't explain why the withdrawal was being held. The lack of clarity and constant delays left me frustrated and uncertain about when—or even if—the funds would be released.

After getting nowhere with their support team, I reached out to ALLP.UK, who immediately stepped in and took the situation seriously. They reviewed all the necessary details, communicated clearly throughout the process, and helped me finally recover my funds. Thanks to ALLP.UK, the issue was resolved, but the experience highlighted some serious gaps in IC Markets' communication and handling of withdrawal delays. Traders shouldn't have to rely on outside help just to access their own funds.

Date of experience: September 29, 2025
Texas
2 reviews
1 helpful vote
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Para recuperar tu dinero, debes contactarme para que pueda guiarte. Tengo pruebas de que es 100 % posible.

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They are cheaters and you should never trust them with your money. My experience was terrible and i am trying to make sure other people don't go through it. With the right evidence of deposit and the right team you can get everything you have lost to this platform back. Refund is possible and i am willing to share everything i have learnt to assist you. My email is (maryharley2011 @ outlook. com) reach out for guidance.

Date of experience: October 28, 2025
Australia
3 reviews
1 helpful vote
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Don't get scammed
October 19, 2025

I invested with all my trust after Lisa who approached me via Facebook. I started with $1000 and in less than a week, I earn $20,000. I finally lost the total some of $100'830, Lisa continues asking for more money, tax after tax I need help.

Date of experience: September 7, 2025
Belgium
2 reviews
1 helpful vote
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ÇÓÑTÀCT SUPPORT
October 10, 2025

I changed my opinion when they paid me at the beginning and I thought it was a good company - they answered emails and answered in the chat - but be careful. They only pay at the beginning until they gained my confidence and got me to invest more. Then they stop paying and they do not answer emails or chat, it is a big SCAM. Mr Richmond eventually got me a refund of my losses, they're definitely worth looking up. Ŵhàtsaqq: +{4473}___7-82__70_609

Date of experience: October 1, 2025
Texas
2 reviews
0 helpful votes
Follow Ivaana D.
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I've been trading with them for over a year now and couldn't be happier with my choice. Their platform is reliable, spreads are competitive, and execution is lightning-fast. What really sets them apart is their outstanding customer service team - they're knowledgeable, responsive, and always go the extra mile to resolve any queries quickly. Whether you're a beginner or experienced trader, [tra/dec/rypts] delivers on all fronts. Highly recommended!

Date of experience: September 8, 2024
NL
4 reviews
2 helpful votes
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I could'nt withdraw!
November 8, 2024

I couldn't withdraw my money. Everytime it get bounced back and I get a message saying to try another method. They only gave me 2 options. Ecommpay and Bank Wire and none of them worked.
I recently got breakthrough on my recovery after reporting them to an agency who truly does their work. My loss and withdrawal issues has been resolved and my money returned, my email is on my profile write me i am willing to share helpful tips about my procedures.

Date of experience: November 8, 2024
Florida
1 review
0 helpful votes
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They closed my trades without even taking time to inform me and went ahead to announce that it was technical problems, but i received no compensation and lost so much, trustpilot stop trying to silent me by deleting my reviews. ( Fla)_ ( shrec)_ ( l a i m) at gm_-ail DOT C-O-M or ( Fla)_ ( shrec)_ ( la im) at (out) ~ (lo ok) DOT c-0-m made sure I got back every penny they failed to pay me, all I had to do was file a report to them and they acted really fast and made sure I was refunded in less than a week also do well to send them your contact info so they can reach out to you as well

Date of experience: July 11, 2024
NL
3 reviews
8 helpful votes
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A WAY OUT
March 31, 2024

One important thing you need to do before dealing with this type of companies is make good findings and complete your homework about them before making the deposit. They refused to answer simple questions about them and tried to run with my money. After my experience here, and with few other platforms i can not suggest any platform for you to invest in but i can definitely guide you to get your money back from scam companies like this. I was successful with my effort to get my money back, i never knew the chargeback would be that easy... It is 100% possible and i am willing to share more about the process to help anyone in similar situation. My email is on my profile, reach out and i can guide you on the steps to take to get money back.

Date of experience: March 31, 2024
Viet Nam
1 review
0 helpful votes
Follow Diệp H.
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To be clear, in December 2022, IC Markets filed allegations that I had violated the terms of the IC Markets offer, that I used their brand keywords for advertising, after being provided with proof that my Marketing activities were completely legitimate, and at the same time that IC Markets did not give any concrete proof, IC Markets returned my IB account. This has led not only me but also the people we have contacted to have their accounts locked, losing hard-earned commissions and all the funds kept in the accounts, swallowed up entirely by IC. After that, they cut off all communication, as if nothing ever happened. We can't bear it any longer.

Date of experience: August 1, 2023
Singapore
1 review
0 helpful votes
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They appear to be a scam, despite having an account with them, my communications with them are being deliberately blocked. I would strongly recommend potential clients to not invest with them and if you are victim like myself, reach out to huklerŝiege. Com, i got help too.

Date of experience: June 5, 2023
Romania
1 review
1 helpful vote
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It all seems good until you try to withdraw most of your money. Then you will not receive any help on how to do it. You can email and ask on their chat but no answers. Then I go cut off totally and it says website cut me off due to a security issue I had to report on skyline-recvery / cpm to get all my funds back

Date of experience: November 4, 2022
Philippines
3 reviews
7 helpful votes
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As a new trader, I had struggles with spreads offered by various brokers. IC markets offer a raw spread formula which is advantageous for traders who want multiple orders executed in a single trading day. They also have excellent customer support via their live chat. Withdrawal are safe if not a little on the slow side.

Date of experience: April 1, 2022
Nevada
12 reviews
14 helpful votes
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Excellent broker
March 25, 2022

Regarding the broker, so far I'm super satisfied, given the spreads, commissions and ease of transactions.
One of the things I appreciate about ICMarkets is the live agent support. They are super efficient and stand out for their friendliness and speed in solving our difficulties. They are always there for us.
Keep it up.

Date of experience: March 24, 2022
Washington
2 reviews
6 helpful votes
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Worst broker ever
July 18, 2021

I have been testing an Ea on their demo account for a couple of days, to be surprised by them sending me email that my Ea is opening many trades, its a basic TSR EA which is working on almost all brokers with mt4 terminal, without any extra notification my account is being closed and thats all, if you use EA dont go with ic markets cos they will not let you use it. And i have email proof of thier warning.

Date of experience: July 18, 2021
Arizona
4 reviews
17 helpful votes
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I was scammed
January 27, 2020

I was scammed I invested so much in the name of making profits but when I wanted to take my money it was all gone. I'm grateful to the recovery agent charlescepeda326 at gmaildotcom who got almost all of the money they thought they stole back

Date of experience: January 27, 2020