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ICICI Lombard

1.3

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ICICI Lombard Reviews Summary

ICICI Lombard is a general insurance company in India offering various policies for health, motor, travel, home, and more.

This summary is generated by AI, based on text from customer reviews

service
5
value
5
quality
5
Oregon
1 review
0 helpful votes
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Incompetent staff
February 19, 2025

They're unable to locate my renewal payment for 2 months. If they didn't receive my money, then who sent renewal notice?

Date of experience: January 12, 2025
India
1 review
0 helpful votes
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I had bought up insurance from icici lambord after my new wagnor got accident THE SUPPORT FROM THEM WAS QUITE WORST WHICH I HAD NEVER TAUGHT OF BEING THESE MY REPUTED COMPANY GIVING THESE MUCH WORST EXPERIENCE AND WITH THEM KATRIA MOTORS BILIMORA QUITE BAD AND WORST COMPANY ICICI LAMBORD INSURANCE DONT BUY UP

Date of experience: August 17, 2023
India
1 review
0 helpful votes
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Policy rejected
December 15, 2022

If you are thinking to buy ICICI Lombard policy so pls stop and do not buy ICICI Lombard policy becz they are reject the claim without any showing evidence to customer.pls do not buy ICICI Lombard policy

Date of experience: December 15, 2022
Iowa
2 reviews
2 helpful votes
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CUSTOMER
June 30, 2021

DO NOT PURCHASE #icicilombard POLICY. I am holding #ICICLOMBARD Policy since 2015 for me & family. Didn`t claim any single rupees & paid hefty of premium in this 6 years - They are ready to offer me new policy but not renewing my existing valid policy as it has add on no-claim bonus. Fraud, cheating & completely unprofessional #ICICLombard. It should be name as ICICI Labad instead of #ICICILOMBARD. Purpose of this post is to aware users that stay away from any ICICI product or services. ( They cheated even I am a ICICI Privilege customer) #icicibank #icicidirect #iciciprudential #icicisecurities #ICICILABAD #ICICILombard

Date of experience: June 30, 2021
Illinois
1 review
1 helpful vote
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Systematic cheaters
April 6, 2021

I took my car Insurance policy with ICICI Lombard first and their inspection team said because of some dent, zero DIP cant be issued. They promised to refund all amount and asked me to take another Comprehensive Plan.

After I took comprehensive plan, i didn't get refund for failed zero dip. When enquired the team says your zero DIp was issued, now to cancel it we are taking 500 Rs. So i paid them twice and ended up loosing both zero DIP and cancellation fee.

Date of experience: April 6, 2021
Wisconsin
2 reviews
7 helpful votes
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The website is not reliable. This is ICICI's insurance website, from where I purchased my parents' travel insurance when they wanted to come visit me in the US. They said we can renew the policy online at any time until the last date, but when I went on to renew it, the website didn't work for two full days (errors out when I try to extend the policy), with no message whatsoever of a site maintenance or error going on, all the customer representatives were clueless and told me just one thing for two full days "try after half an hour"/"try after two hours" etc. It still doesn't work, and they still don't have any idea. This is a website of one of the big banks of India, and this is their service. Take your travel/medical insurance from some other company.

Date of experience: August 14, 2011